NITE Watches Opiniões 

5977
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Communication- Excellent. Emails sent always answered promptly Delivery - fantastic, ordered n paid for watch Wednesday morning first thing selected paid the before 1200hrs nextday option it was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Awesome watches with a cool and actually usefull gimmick/feature (tritium lights). I keep smilling for my self when seeing the watch glowing. They sent the watch the day after i placed the order. Ship... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The web site and ordering process for new watch straps works well. After five years the watch continues to keep time, look great, remains watertight and crystal is not scratched. Part prices a little... Ver mais

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Classificada 5 em 5 estrelas

I received my NITE MX-10 explorer and it is a great watch. Great finish quality and the low dial with the climbing rehaut with the tritium inset on it is visually stunning. The crystal is optically pe... Ver mais

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Informações sobre a empresa

  1. Relojoaria

Escrito pela empresa

We are an independent British brand with a mission to create classically designed watches that can endure any outdoor passion. In 2003, our founder Roger Green pioneered the UK’s first privately owned British watch brand to feature Tritium illumination. Recognising this highly specialised technology as a key benefit for outdoor activities he set about creating a collection of classically designed watches made with the finest materials and Swiss-made movements. This passion to produce truly outstanding watches owned by a community of independently minded customers lives on today.

Customer Guarantee

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We consider customer satisfaction and after sales care to be one of the most important aspects of our business and this is why all NITE watches come with a five year warranty. Our aim is to deliver exceptional products and services that result in many years of reliable service. We take great care to ensure that each Nite watch is manufactured from the finest materials and to the highest possible standard. However, the fine and exacting nature of watch manufacturing can sometimes result in faults occurring from time to time. Should you experience any problems with your watch, we will deal with it as promptly and efficiently as possible.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

6 mil opiniões

5 estrelas
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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(5977)

325 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I didn’t receive the watch yet

I didn’t receive the watch yet

30 de abril de 2026
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Resposta da NITE Watches

Hello Hussain

We can see from following your tracking that your watch was successfully delivered on 13/5/26 -

Thank you for your feedback Hussain, looking at your tracking I can see that your order is currently delayed but I will check this for you and chase Fedex as to why the package is still in transit.

Once we hand the shipment to Fedex we have no control over delivery and have to rely on them to deliver within the time frame.

Classificada 1 em 5 estrelas

Over priced for such poor service

Over priced for such poor service.
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Update: I ordered from my android phone and recieved a watch without engraving. And then was told it was my fault.

So I went back to check and after several tests, adding engraving does not work from my android. I then tried the purchase from my PC and it works as mentioned. I wonder if anyone at Nite watch tests their transaction process on the phone....A more professional service would have asked about my order platform and steps rather than simply dismiss as user error.

25 de abril de 2026
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Resposta da NITE Watches

Hi Tim, Thank you for your updated review.

Our sales platform is a generic website that is fully compatible with both Android devices and PCs. There are two clearly separate ordering options for the Clipper Alpha Z Special Edition:

One link is specifically for the engraved edition. This option includes two required fields where engraving details must be entered before the order can be completed.

The second, separate link is for purchasing the Alpha Z Clipper without engraving.

This order was placed using the non-engraved product link, and the item supplied matches the order placed.

If you are unhappy with your purchase, you may return the item within 28 days in line with our returns policy, which is available on our website.

As the correct item was ordered and supplied, we do not consider this to be a customer service error. However, we have provided a clear resolution through our standard returns process. If these options are not accepted, we will consider the matter resolved and closed.

Classificada 5 em 5 estrelas

This is now my second watch and…

This is now my second watch and purchase. So happy with Nite Watches and the quality of craftsmanship is outstanding. The best in my opinion of having a brand that is not the mainstream and always receive great comments from people. The night glow is the best on the market in my opinion. Keep up the great work. Now a proud owner is f the MX10 and the Alpha. Keep up the great work.

27 de abril de 2026
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Resposta da NITE Watches

Thank you for your review and feedback Danny, its appreciated by the team.

Classificada 5 em 5 estrelas

Fantastic Customer Service really…

Fantastic Customer Service really Professional Team.
Nite Watches are a family based Company that not only Sells Quality Watches at affordable Prices.
However their Customer Care is Second to Non.
Time is a commodity that cant be bought but acknowledged by those who Wear this Special Watch which is a true expression of one's self

27 de abril de 2026
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Resposta da NITE Watches

Great to meet you John and thank you for your kind words, we truly appreciate feedback like this and work hard to get it right !

Classificada 5 em 5 estrelas

Tremendous!

I love my Nite Alpha and when it was due for service there was only one place that I would send it to. Excellent level of service and quality work carried out. It's just like new again. Thanks Nite.

28 de abril de 2026
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Resposta da NITE Watches

Thank you Brian

Classificada 5 em 5 estrelas

SEALs Jealous

Looks great, handles well. Did dive training with navy seals in Hawaii and the had lumniox watches and asked what I had because they liked the look betters. Nite is superior

13 de abril de 2026
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Resposta da NITE Watches

Thank you Brandon, feedback and review appreciated by all

Classificada 5 em 5 estrelas

Great watches

Great watches, so tough and stylish. I would recommend these watches for driven people how enjoy hiking, kayaking, wild swimming, cycling, squash and day to day work.. so durable.

7 de abril de 2026
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Resposta da NITE Watches

Great to read Garry

Classificada 5 em 5 estrelas

The watch was delivered on Monday had a…

The watch was delivered on Monday had a full service sonically cleaned pressure tested and delivered back a week later it looked like a brand new watch. Excellent service thankyou.

23 de abril de 2026
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Resposta da NITE Watches

Thank you Paul, I will pass this through to the workshop.

Classificada 5 em 5 estrelas

Replacement strap

I ordered a replacement strap for my Alpha watch and though royal mail said it had been delivered, it had not.
I contacted the team to see if they could help and they sent out another strap the next day.
That arrived fine.
Very good service and customer care

23 de abril de 2026
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Resposta da NITE Watches

Glad we got it sorted Ian, no control over Royal Mail, it may well end up back here in a few months !!!

Classificada 5 em 5 estrelas

Fantastically crafted watch

Fantastically crafted watch, Precise communication, and earlier delivery than the committed time frame. Sending the watch with my timezone set was such a thoughtful gesture!

30 de abril de 2026
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Resposta da NITE Watches

Thank you for your kind words and feedback

Classificada 5 em 5 estrelas

My watch had stopped abruptly and the…

My watch had stopped abruptly and the battery was not the problem. I contacted Nite, then sent my watch in for service. Needed a service, clean and new works. Promptly done and returned shortly after my payment. All good. Think it cost me £85 plus the postage out to Nite.

21 de abril de 2026
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Resposta da NITE Watches

Hi Andrew, thank you for your feedback, the Service is charged at £60 plus your postage in to us.

Classificada 5 em 5 estrelas

just a very smooth and informative…

just a very smooth and informative process. may seem a little expensive for a new battery but you do get a clean ,pressure test and an 18 month guarantee

7 de abril de 2026
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Resposta da NITE Watches

Hi Phil, We do not offer a simple battery change at our workshop, when you open a watch to change a battery, the gasket seal is disturbed and water resistance can be compromised, we remain cautious about maintaining overall integrity and compliance when the watch is opened. Thank you for your feedback

Classificada 5 em 5 estrelas

Tool Watch King

The Alpha Z Blackout is the tool watch killer. It is a dead accurate quartz movement with a clean and sleek sapphire face, a gorgeous tritium glow, scope turret like bezel with great engagement, perfectly balanced case design, and its blacked out discretion is just taking that to another level. The PVD bracelet is elegant and functional, it has a no nonsense screw in crown with two click pull for date and time. I believe this watch will withstand what I give it, and don’t see any other watch replacing this one.

17 de abril de 2026
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Resposta da NITE Watches

Thank you for your feedback and review, The new Alpha Zs have lived up to and exceeded our expectation, great looking addition to the range.

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