I had to travel to Brazil on short notice, for work, and booked in for a consultation. The nurse was knowledgable, she considered the conditions I’d be working under and selected appropriate vaccines.... Ver mais
A empresa respondeu
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Very impressed by the service provided by the travel health nurse at Nomad City, Ivone, who was kind and professional. Would definitely recommend.
A empresa respondeu
Everybody i met and their service knowledge annd help was excellent. Booking the appointment on the website for visiting multiple countries was exceedingly poor. And The web gave me a 9.00 am appoin... Ver mais
A empresa respondeu
Great staff, but obviously a company in trouble. We were in Bristol and the place looks abandoned. Our last visit two years ago - they had a receptionist, staff, stock of travel goods, pictures and po... Ver mais
A empresa respondeu
Informações sobre a empresa
Informações de contacto
4,7
Excelente
375 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Friendly atmosphere and very…
Friendly atmosphere and very informative. Quick service
18 de fevereiro de 2026
Resposta da Nomad
Hi Kevin,
Thank you so much for your lovely feedback. We’re delighted to hear that you found the atmosphere friendly and the service both informative and efficient.
We really appreciate you taking the time to share your experience and hope to see you again soon!
Best regards,
Lidia
Nomad
The lady who saw me was brilliant
The lady who saw me was brilliant. made me feel relaxed and at ease.
17 de fevereiro de 2026
Resposta da Nomad
Hi Dan,
Thank you so much for your kind feedback!
We’re glad our team made such a positive impression, and we truly appreciate you taking the time to share your experience.
Best regards,
Lidia
Nomad
I was welcomed and well treated
I was welcomed and well treated, follow up and medicine given.
3 de fevereiro de 2026
Resposta da Nomad
Hi Felin,
Thank you very much for your positive feedback! We’re glad to hear that you felt welcomed and well cared for, and that you received the appropriate follow-up and medication.
We hope to see you again in the future!
Kind regards,
Lidia
Nomad
Knowledgeable staff who love travelling…
Knowledgeable staff who love travelling themselves!!
2 de fevereiro de 2026
Resposta da Nomad
Hi Robin,
Thank you so much for your lovely review! We're delighted that you found our staff to be knowledgeable and share their own love for travelling as well.
We wish you safe travels and hope to welcome you again in future!
Kind regards,
Andrea
Nomad
On time and resolved every
The appointment was one time and did not feel rushed. The nurse explained my options and did not do any ‘hard sell’ .
2 de fevereiro de 2026
Resposta da Nomad
Hi Berislav,
Thank you for your kind feedback!
We’re delighted to hear that your appointment was on time and that you felt comfortable and unrushed.
We really appreciate you taking the time to share your experience.
Best regards,
Lidia
Nomad
Professional
Everything was on time. Experienced, approachable and helpful staff.
13 de fevereiro de 2026
Resposta da Nomad
Hi Samia,
Thank you for your kind feedback.
We truly appreciate you taking the time to share your experience and look forward to welcoming you again!
Best regards,
Lidia
Nomad
Resposta da Nomad
Good afternoon,
Thank you for your feedback!
We’re so pleased to hear you found our team helpful and well-informed. We really appreciate you taking the time to share your experience.
Best regards,
Lidia
Nomad
Friendly and professional staff
Friendly and professional staff; great advice
10 de fevereiro de 2026
Resposta da Nomad
Hi Pam,
Thank you for your lovely feedback!
We’re so pleased to hear you found our team friendly and professional, and that the advice was helpful.
We really appreciate you taking the time to share your experience.
Best regards,
Lidia
Nomad
Very professional communication
Very professional communication, carefully explained which vaccines we could get on the NHS for free. Saved us money while giving confidence we will be covered.
25 de fevereiro de 2026
Resposta da Nomad
Hi Paul,
Thank you for your thoughtful feedback! We’re really pleased to hear that you felt well informed and supported throughout.
We truly appreciate you taking the time to share your experience.
Best regards,
Lidia
Nomad
Resposta da Nomad
Hi Abigail,
Thank you for your kind words! We’re so pleased to hear you had a positive experience with Hannah.
We hope to see you again soon!
Best regards,
Lidia
Nomad
No communication on appointment slot
Rabies vaccine shortage issue. No communication was done as my appointment slot was changed without my knowledge.
23 de janeiro de 2026
Resposta da Nomad
Hi Rayna,
We’re very sorry for the frustration caused. As we discussed when you kindly called us, we are currently experiencing a national shortage of the rabies vaccine, which has been extremely challenging to manage. Supply has been limited and unpredictable, and this has unfortunately meant that some appointments have needed to be adjusted at short notice.
We completely understand how concerning it is to have an appointment time changed without clear communication, and we sincerely apologise for that. However, as you did previously, if you’re ever unsure about anything or need any assistance, please don’t hesitate to call us. Our customer service team will be there to help and support you in these situations.
Best regards,
Lidia
Nomad
We were seen promptly by a lovely nurse…
We were seen promptly by a lovely nurse & didn’t need any more vaccinations or malaria tablets. Good to know that you aren’t suggesting them when they aren’t needed.
22 de janeiro de 2026
Resposta da Nomad
Hi Elinor,
Thank you for taking the time to share your experience!
We’re delighted to hear felt comfortable with the advice you received. Our aim is always to provide accurate, personalised recommendations.
We hope to see you again soon!
Kind regards,
Lidia
Nomad
Highly recommend
Highly recommend, very easy to deal with, the staff are very friendly, helpful and knowledgeable and made the whole experience very efficient.
22 de janeiro de 2026
Resposta da Nomad
Hi Nick,
Thank you so much for your kind review and recommendation!
We’re really pleased to hear that you found the process easy and efficient, and that our team was friendly, helpful and knowledgeable throughout your visit.
We truly appreciate your feedback and look forward to supporting you again in the future.
Kind regards,
Lidia
Nomad
Good service
Good service. Careful explanations and useful information. I did not feel the needle.
3 de fevereiro de 2026
Resposta da Nomad
Hi Anne,
Thank you for your kind review.
We’re really pleased to hear you felt well informed and comfortable during your visit, that’s exactly what we aim for.
Best regards,
Lidia
Nomad
Very efficient and professional
3 de fevereiro de 2026
Resposta da Nomad
Hi Marta,
Thank you so much for your kind feedback!
We’re really pleased to hear you found the service efficient and professional.
Best regards,
Lidia
Nomad
Very efficient and knowledgeable staff
13 de janeiro de 2026
Resposta da Nomad
Hi Christine,
Thank you for your feedback.
We’re glad to hear you found our staff both efficient and knowledgeable, and we appreciate you taking the time to share your experience.
Best regards,
Lidia
Nomad
Very knowledgeable nurse
Very knowledgeable nurse. Took care to look at previous vaccination records so we weren't sold unnecessary vaccinations.
3 de fevereiro de 2026
Resposta da Nomad
Hi David,
Thank you for your kind feedback.
We’re delighted to hear that our nurse was thorough and attentive, and that you felt well looked after. Your trust in us means a lot!
Best regards,
Lidia
Nomad
Resposta da Nomad
Hi Mike,
Thank you for your feedback! We’re glad you found the advice helpful.
Best regards,
Lidia
Nomad
Resposta da Nomad
Hi Nigel,
Thank you for sharing your experience.
We’re pleased that everything went smoothly and that you felt supported throughout your visit.
Your feedback means a lot to us and hope to see you again soon!
Kind regards,
Lidia
Nomad
Professional and prompt service
Professional and prompt service. Only fault was no toilet. I needed to use a toilet upon arrival into the clinic and had to exit to go find and use a toilet elsewhere.
15 de janeiro de 2026
Resposta da Nomad
Hi David,
Thank you for your feedback.
We’re pleased to hear you found our service professional and prompt.
Regarding the toilet facilities, your comments will be shared with the team to help us continue improving our patients’ experience.
Hope to see you again soon!
Best regards,
Lidia
Nomad
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