NIS Northern Industrial Sales Opiniões 

488
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

A big thanks to manager Chris Johanson and staff ( Brian, Blair , Wendy and Scott ) for the extra effort getting our supplies out on time. Chris has been running around town gathering supplies to mak... Ver mais

Classificada 5 em 5 estrelas

I went to NIS Fort McKay branch at the Caribou Industrial Park to look for a a Ridgid product (first time going there). It was not in stock but the gentleman (Tony Ball was the name on the business c... Ver mais

Classificada 5 em 5 estrelas

We love dealing with Northern Industrial Sales! We have always received friendly and quick service! Charlie is always very knowledgeable in his products. This is now our one stop shopping place fro... Ver mais

Classificada 3 em 5 estrelas

Empoyees are helpful but The new policy and signs no employees . Blking off access to bolt bins and water fitting and everything else is a pain the *** I went in expecting to spend 500 plus on bolts... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Construção e fabricação

Informação fornecida por diversas fontes externas

NIS Northern Industrial Sales has over 120,000 available industrial, safety, janitorial and building supply items in our product lines and access to over 500 global manufacturers. NIS has over 60 years of experience working with the constraints of doing business in challenging environments.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

488 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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4,3

Todas as opiniões

(488)

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Classificada 5 em 5 estrelas

Derick & Haley!

23 de dezembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

Thanks for taking the time for the feedback Colin, We appreciate it.
Hope your doing well at Bouchier and wishing you and your family a Happy New Years from all of us at NIS Northern Industrial Sales!

Classificada 4 em 5 estrelas

Owner

Your company gives really good service.

12 de dezembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

Thank you Gary for the feedback!

Classificada 5 em 5 estrelas

Brittany was excellent with the whole…

Brittany was excellent with the whole process - I had to phone and order a special flagging winter jacket for a client and she was able to quickly find the right winter jacket for my specifications. I also came over later in the week to bring a client of mine in to buy special gloves and bib overalls and again Brittany was able to help us even though the computers were down.

9 de dezembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

We are glad we were able to assist you - thank you for your patience during that time!!!

Classificada 5 em 5 estrelas

Very helpful

Very helpful, thanks Adrian

27 de novembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

Thank you for this feedback, hope to see you again real soon.

Classificada 5 em 5 estrelas

Another great shopping experience at…

Another great shopping experience at NIS!!!

Always a pleasure going into the store.

Courtney and the team there are great 👍🏻

25 de novembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

Thank you Trevor, appreciate your continue support!

Classificada 1 em 5 estrelas

Can never fill an order

25 de novembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

Thank you Jeff,
From your feedback, we initiated an internal audit of the root cause , as we pride ourselves on our 98%+ fill rate from our Edmonton DC.
Our Key Account Manager Mike met with you recently and we now have a plan for your consumables to make sure we have the proper inventory to support your operations.
Thank you for meeting with us. !!

Classificada 5 em 5 estrelas

To be honest

To be honest, the service from both Lance and Tony is incomparable to any other suppliers. Not are they the most reasonable with pricing, if they cant find something or dont sell it ... I'm pointed in the right direction.

25 de novembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

Thank you for the feedback!!

Classificada 5 em 5 estrelas

Great

Great, they even found a missing back order from 8 months earlier that had come in after being paid in full earlier.

25 de novembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

Thank you for the feedback Stephen!

Classificada 3 em 5 estrelas

excellent service person and gear

excellent service person and gear. But I waited very long for service as there was not enough staff and he was answering the phone when there was a line up. don't answer the phone when people are waiting. Must change that rule. Staff was very nice and helpful.

25 de novembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

Thank for the feedback Jim.
We've had a discussion with our front line staff.

Classificada 5 em 5 estrelas

Great product and great price

Great product and great price, excellent customer service, followed my requests to the letter. Thanks for everything.

14 de novembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

Thank you for the feedback Rob!

Classificada 2 em 5 estrelas

The sanding disks I bought work very…

The sanding disks I bought work very well but, the hole in the middle of the disc is a bit to small for the metal piece that screws on. I use a Makita grinder and have never had this problem before.

11 de novembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

Thanks for the feedback Nick, I'm looking into this and will be in touch soon.

Classificada 5 em 5 estrelas

Branch in Dawson City, Yukon - Excellent Effort!

I always get great help from ADRIAN in Dawson. That guy is awesome! He puts in incredible personal effort to keep the customers happy and the business rolling! Thumbs up!

However, despite all this his actions are limited by the way the sales operations are set up. He only gets help by various temporary assistants and has to do the bulk of all the work himself (I actually noticed him working on Sundays or holidays to catch up with yard work). The store does not stock enough and does not restock as needed, I often find empty bins and shelves instead of the items I am looking for. The computer system is slow and complicated with all those encrypted parts numbers. Special orders take a long time to arrive (I understand that we are literally located on the end of the road but shipments from Ontario or BC should not take 4 weeks or so to arrive). NIS management should have a good look into this!

That all being said it is not Adrian's fault. He goes above and beyond of what his actual job is. His "higher ups" should pay more attention, and value his great attitude and determination accordingly!

11 de novembro de 2019
Opinião espontânea
logótipo da NIS Northern Industrial Sales

Resposta da NIS Northern Industrial Sales

Thank you for the feedback Frank.
We are extremely proud of the commitment Adrien has to made to the community and our branch to make it successful.
We continue to search and recruit for additional staff but limited with very little interest to date for this time of year.
We are fortunate to have excellent staff in other locations that can commit to supporting Adrien for a few weeks at a time.
We are committed and will continue to provide continued training for all our staff to ensure we expedite product quickly and within the desired expectation of all of our customers.

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