North West Autos Blackburn Opiniões 

890
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Purchased nissan micra from Northwest autos Blackburn. This place has quality used vehicles for every budget. Will the salesman was great nothing was a problem with arranging test drive,providi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Travelled to view a car which they went out of their way to ensure it was onsite and available for viewing which was hugely appreciated and time consuming for them. The customer service was excellent... Ver mais

Classificada 4 em 5 estrelas

My stepson, who’s deaf, purchased a vehicle from Reece. He was treated with politeness, courtesy and respect. Reece was extremely helpful in the purchase of his car. The vehicle was presented immacula... Ver mais

Classificada 5 em 5 estrelas

Had a very satisfactory experience buying a 2017 Jaguar XE Prestige form North West Autos. I dealt with Will & bAdam nd both were very friendly knowledgable and professionl from start to finish. Whe... Ver mais

Informações sobre a empresa

  1. Concessionário de carros usados

Escrito pela empresa

North West Autos Blackburn is an AA Endorsed used car dealer in Blackburn stocking a wide range of second hand cars at great prices with AA Warranty. Visit us today for affordable used cars in Lancashire. We have full car finance facilities.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

890 opiniões

5 estrelas
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1 estrela

Sem histórico recente de solicitação de opiniões

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4,1

Todas as opiniões

(890)

69 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolute joke of a company

Absolute joke of a company! After sales manager is condescending and takes days to call you back. They have had my car for nearly 3 weeks to fix a fault under their warranty. I still have not heard what is wrong with it or if it’s fixable. I guarantee if I was paying for the work to be done it would have been far quicker. Avoid like the plague!!

26 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This dealership is not worth 1 star..

This dealership is not worth the 1 star.
I have been lied to, fed false information, accused of being aggressive and loud towards staff to which is lies.
Ignored with my complaints that they refused to investigate.

They received the money for my vehicle but denied that they had received it, using this as an excuse to why my new vehicle wasn't ready for collection also stating that they are waiting for parts for thr vehicle.
When I proved that payment had been received they cancelled the sale of the vehicle blaming a third party for all the confusion and delay.
A member of staff at the Dealership signed the back of a bussiness card that if I could prove that the vehicle had been paid for then I could have the car for Free, obviously they wouldn't stick to this signed note..
Reporting to the FCA to be investigated.

31 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I bought a car in Jan 24

I bought a car in Jan 24 - It took 3 weeks to prepare the car from attempting to buy it. When I finally got the car it was a dangerous death trap as the clutch barely worked even though it had recent MOT! I took the car back and subsequent contact from NWA to me was poor leaving me to chase things up on daily basis and frequently being fobbed off. NWA took 6 days to change the clutch leaving me without a car and refusing to give me a courtesy car. This was the worse car buying experience I've ever had, profit over safety. I've had the car for a year now and I did quickly find other non-disclosed/hidden issues but rectified these issues myself as I could not trust NWA.

8 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Your a joke do not but a car from here…

Your a joke do not buy a car from here you steal peoples money sell them shit cars like the dad of matilda and ur customer service needs updating in fact just employ someone with better communication skills I will be taking this further.

3 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service 5* 2nd car from here

Purchased my second car here and again what an outstanding service. Would highly recommend. Customer service is great, patient and very informative. I had a minor issue with the car which I contacted them the next day, I took it in and they sorted the issue out, no questions asked. Thanks

2 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Couldn’t rate north west autos more

Couldn’t rate north west autos more !
I had will and Reece dealing with me and they dealt with every situation brilliant . They kept me updated constantly and couldn’t go out of there way more to try and help me out . Thanks again for all your help !

27 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you

Bought a car, very friendly staff and professional. Dealt with us very quickly stress free. Thank you

2 de setembro de 2024
Opinião espontânea

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