I had a fantastic experience buying three servo motors from this company! The shipping was incredibly fast and the packaging was excellent. I want to give a special shout-out to their customer repre... Ver mais
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Leia as opiniões dos outros
Excellent service even under pressure. Repaired obsolete servo drive. Drive reinstalled on site and working. I like dealing with Diogo and his team.
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I placed an order through ebay but wanted to check delivery options and times and they were extremely helpful on the phone to ship my order as soon as possible. The refurbished item arrived via a cour... Ver mais
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I represent SUD Electric grup Romania. We collaborate with Ms Maria Bitu. we have started our collaboration a few month ago. We are very pleased about NRWell solutions and also Ms Maria collaborat... Ver mais
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Informações sobre a empresa
- Fabricante
- também em
- Consultor industrial
- Engenheiro industrial
- Fornecedor de equipamento industrial
- Serviço de distribuição
- Serviço de empresa para empresa
Escrito pela empresa
NRwell is a trusted UK‑based supplier of industrial automation and robotics equipment, dedicated to helping businesses keep their operations running smoothly with fast, reliable access to high‑quality components. As a leading provider of new, refurbished, and obsolete automation parts, NRwell supports organisations across manufacturing, engineering, processing, and other industrial sectors. Companies rely on NRwell to source essential equipment such as PLC systems, industrial drives, servo motors, HMIs, sensors, and safety automation products from globally recognised manufacturers. With access to an extensive inventory of more than 300,000 products, NRwell specialises in helping businesses quickly locate both current and hard‑to‑find components, reducing downtime and preventing costly production delays. Whether a client needs a replacement part urgently or is planning a long‑term automation upgrade, NRwell provides dependable solutions backed by technical expertise and responsive customer support. Founded in 2017 and headquartered in Cannock, Staffordshire, NRwell has grown into an international operation with additional offices supporting logistics across Europe and worldwide. The company is known for its fast response times, same‑day dispatch options, and reliable global delivery network. This commitment to speed and service makes NRwell a valuable partner for businesses facing unexpected breakdowns or tight project deadlines. By combining vast product availability with knowledgeable support and a customer‑first approach, NRwell positions itself as a trusted, long‑term supplier for organisations looking to optimise maintenance, improve operational efficiency, and strengthen their automation capabilities. Customers consistently choose NRwell for its reliability, professionalism, and dedication to keeping industry moving.
Informações de contacto
Unit 3-4, Heritage Park, Hayes Way, Heath Hayes, WS11 7LT, Cannock, Reino Unido
- 01543 886 741
- Francine@nrwell.com
- www.nrwell.com
4,8
Excelente
134 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
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Really good experience
Really good experience, wonderful customer service and good pricing
31 de maio de 2023
Opinião espontânea
Resposta da NRwell
Dear Alvaro,
thank you so much for your review.
Regards
NRwell
We can highly recommend the service…
We can highly recommend the service Nrwell is offering. We used them quite often in the past to cover some components shortages.
Very fast replying and no problems with our orders.
Good collaboration all in all!
31 de maio de 2023
Opinião espontânea
Resposta da NRwell
Dear Aaron,
thank you so much for your review.
Regards
NRwell
Horrible experience
We made an order on July of 2022, and up to this date we haven’t received the full order, can’t believe the lack of professionalism of this company, they already took the 50% of the order and by causality they only had deliver the 20% and they are asking me to cancel the order asking for the 30% penalty and they already had that 30%
30 de maio de 2023
Opinião espontânea
Resposta da NRwell
Dear Romero,
We really sorry about your experience. But as you know the lead times from manufacturer are very impredictable since 2021. Even though this year 2023 is getting better for some components.
If you feel you need further information please contact us directly.
Your feedback matter to us, and sadness us that you had bad experience.
Regards
NRwell
NO COMPREN CON NRWELL
NO COMPREN CON NRWELL, te mandan producto USADO y con DAÑO FISICO, aun y que les hayas comprado EQUIPO NUEVO, y cuando haces el reclamo de el reembolso o el surtido del equipo a como uno lo solicito, salen con mil escusas y hasta le echan la culpa al cliente de que cambio la pieza. SON MUY POCO PROFESIONALES. ARREPENTIDO DE HABER HECHO NEGOCIOS CON ELLOS, no pierdan su tiempo, busquen otro proveedor mas SERIO.
22 de fevereiro de 2023
Opinião espontânea
Resposta da NRwell
Dear Jesus,
We really sorry about your experience. But as per our reccords your order correct and with no problems. We always inform our customers with pictures of the goods, and approved by our customers.
If you feel you need further information please contact us directly.
Your feedback matter to us, and sadness us that you had bad experience.
Regards
NRwell
UNCANCELABLE LIES
I made an order in March for more than 11,500 dls, they have given me long 4 times, they told me that it is available in stock we are in October and they still haven't sent me my material, every month that passes they send it to the next one, I lost a client for this delay and do not accept returns.
I will never buy there again
3 de março de 2022
Opinião espontânea
Resposta da NRwell
We are sorry to hear you are unhappy with the service that we provided.
We do not state to customers that our stock is available and then amend delivery times. However, stock levels do fluctuate daily and if stock is limited then we do advise not to delay placing your order, if the case was that stock was sold in between us quoting and you placing the order then you would have been advised of the new lead time.
There is currently global manufacturer delays that have been unavoidable. Unfortunately we can only issue delivery times based on when manufacturer stock is available.
As we are not able to identify your order without your name and order, we ask you to message us directly if you would like to talk more or discuss your concerns.
We appreciate your feedback and value your business. It saddens us to hear you were not happy with the service as we always strive for excellence.
¡URGENTE!
Buenas tardes, hace 3 horas solicité me levantaran un pedido. He estado intentando contactar a Paola Cano, pero no me contesta. Es ¡urgente!
5 de dezembro de 2020
Opinião espontânea
Resposta da NRwell
Hola buenos dias estimado Alejandro, por la diferencia de hora cuando usted ha llamado ya no habia nadie en la oficina, lo sentimos.
Professional Friendly & Competitive
The guys at NRWell are always professional but friendly. I've dealt with Diogo for a while now, and he is not only on the ball and quick with quotes, but comes up with some very competitive prices.
9 de julho de 2020
Opinião espontânea
Resposta da NRwell
Thank you Mark.
Excellent service
Excellent service, pretty fast attention, very kindly.
thank you for Everything.
26 de junho de 2020
Opinião espontânea
Resposta da NRwell
Thank you.
Los mejores en tecnología
un excelente equipo de trabajo,Quiero darle las gracias en especial a mi agente de ventas Paola excelente atención. super eficiencia en contar con equipos obsoletos.
26 de junho de 2020
Opinião espontânea
Resposta da NRwell
Muchas gracias.
Excellent employer
Excellent employer
Not only for the work environment but also for the support of each of its employees.
26 de junho de 2020
Opinião espontânea
Resposta da NRwell
thank you.
Bad experience
Bad experience, do not meet delivery times, my order arrived 50 days later, they offered express shipment, they ship it ground. 👎👎👎
25 de junho de 2020
Opinião espontânea
Resposta da NRwell
Hi Fernando,
Sorry to hear you are unhappy with the service. We have looked in to the problem and can see that the goods you ordered were manufactured in Germany. Unfortunately due to the unprecedented times we have all recently faced, there have been some manufacturer delays that have been unavoidable. Please be assured that your order was shipped with Express service as soon as the goods were ready and were sent by UPS International service.
We appreciate your feedback and value your business. It saddens us to hear you were not happy with the service as we always strive for excellence.
Feel free to message us directly if you would like to talk more or discuss your options.
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