Nutriessential Opiniões 797

Resposta da Nutriessential

Actualizada a 19/11/2025

We are very sorry to hear about your experience and truly understand your frustration.

Regarding the custom duties, please note that these fees are not charged by us, and unfortunately, we have no control over the customs regulations or taxes applied by your country. These charges are determined solely by the local customs authorities.

Your order #84225 was shipped from our side on time, and once it reaches customs, the clearance process and any associated charges are entirely handled by the local government agencies. We agree that the fees can sometimes feel high, but they are not imposed by our company.

We are here to help and will be happy to check your order status and provide any assistance we can. Please feel free to contact us directly so we can look into your case in detail.

Thank you for bringing this to our attention, and we truly apologize for any inconvenience you faced.

Regards,
Nutriessential Support Team

Resposta da Nutriessential

11/03/2025

Dear Renata,
I sincerely apologize for the inconvenience you have faced. As per the tracking details, your order reached the destination on time, but since no one was available to receive it, the package was returned to us.

We can certainly reship your order to Brazil, but in that case, you would need to cover the shipping cost. Alternatively, I can provide you with store credit for the full amount, which you can use for your next order at your convenience.

Please let me know how you would like to proceed, and I will be happy to assist you further.

Best Regards,
Marry Brown

Resposta da Nutriessential

18/07/2024

Thank you so much for your review! We're thrilled you're impressed with the outstanding quality of our products. We take great pride in sourcing high-quality ingredients and ensuring our manufacturing processes meet the highest standards.

Your satisfaction is our top priority, so it's fantastic to hear you're having a positive experience. We're committed to continuously offering excellent products to help you on your health and wellness journey.

Thanks again for choosing Nutriessential!
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Muito obrigado pela sua avaliação! Estamos encantados por saber que você está impressionado com a excelente qualidade dos nossos produtos. Temos muito orgulho em obter ingredientes de alta qualidade e garantir que nossos processos de fabricação atendam aos mais altos padrões.

A sua satisfação é a nossa maior prioridade, por isso é fantástico saber que você está tendo uma experiência positiva. Estamos comprometidos em oferecer continuamente produtos excelentes para ajudar você na sua jornada de saúde e bem-estar.

Mais uma vez, obrigado por escolher a Nutriessential!