OANDA - TMS (EU) Opiniões 

53
TrustScore: 3.5 em 5

3,3

rondo Daszyńskiego 1, 00-843 Warszawa, Wola, PL


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I created an account last week and i am very satisfied with the onboarding process. Their customer service is very easy to contact compare to other US brokers i had before. I am located in Denmark. Th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great Broker, Sam was very supportive and forth comming. Easy to use platform, can use it on your mobile. Seamles integration with Trading View. They even give free subscryption as credit on your tra... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

While Opening a New Live Account with OANDA, I had a few issues with depositing, sending files, trading on trading view but Danylo Titskyi helped me out with every problem I had very quickly through... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Nie polecam. W kilka chwil utraciłem ponad 15 tys z wpłaconych 100 tyś złotych. Dźwignia ustawiona oczywiście na maksymalny poziom. Gdybym nie ustawił less stop z całą pewnością broker pochłonąłby moj... Ver mais


Informações sobre a empresa

  1. Corrector financeiro
  2. Agência de câmbio
  3. Empresa comercial de ouro e prata
  4. Serviço de investimentos
  5. Serviços financeiros não bancários

Escrito pela empresa

A trusted, regulated broker, OANDA gives you access to global markets for stocks and derivatives, with commission-free trading on forex pairs, cryptocurrencies, indices, and commodities CFDs. Design and build your own investment portfolio, trading with the trend or countertrend, with TradingView's "Most Popular Broker". Established in 1996, OANDA has affiliates in the world’s most active financial markets, including New York, Toronto, London, Warsaw, Singapore, Tokyo, and Sydney. For information email us at: info.eu@oanda.com.


Informações de contacto

  • rondo Daszyńskiego 1, 00-843, Warszawa, Wola, Polónia

3,3

Aceitável

TrustScore: 3.5 em 5

53 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 85% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(53)

123 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Nie polecam

Nie polecam. W kilka chwil utraciłem ponad 15 tys z wpłaconych 100 tyś złotych. Dźwignia ustawiona oczywiście na maksymalny poziom. Gdybym nie ustawił less stop z całą pewnością broker pochłonąłby moje całe 100 tyś złotych. Po rejestracji wydzwaniają po kilka razy namawiając na wpłaty - jak jacyś pośrednicy o których się słyszy klikanych linkach z Facebooka. Nie ma żadnego zabezpieczenia oprócz less stop, nie ma żadnych ostrzeżeń - kompletnie nic. Przydzielają jakiegoś opiekuna - nie wiadomo po co taka osoba? Po to aby namawiać na kolejne wpłaty. Są lepsi brokerzy, z kartą płatniczą do konta, bez żadnych telefonów itd. Polecam innego 212 - tam super sprawa! Polacy jak to Polacy - tylko aby oszukać

30 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fast orders execution, great broker

I've tried different brokers on Polish market but Oanda TMS is my favorite one - extremly fast orders execution, fast deposits and withdrawals (especially with mBank account), quick support and MT5 platform with large variety of products.

24 de julho de 2026
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Mariusz,

Thank you for the wonderful feedback, it means a lot to our team.

Team OANDA

Classificada 1 em 5 estrelas

worst service

worst service, worst customer service, worst broker, worst platform a person can choose. Their customer service are almost never helpful, they will always keep transferring you between each other and nobody will actually give you a solution. They keep telling you to leave your contact number to be contact but that never happens. Their customer communication through WhatsApp as well is the worst, agents won't even reply to you. Small procedures will take forever to be clarified. Worst experience i ever had in all my trading career

1 de julho de 2026
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Moe,

Thanks for sharing your feedback. We'd like to look into this and assist you further, but it looks like we haven't received a response to the information request we sent via Trustpilot.

We want to help, so please reach out to us directly at cxsupport@oanda.com.

Thanks,
Team OANDA

Classificada 1 em 5 estrelas

Service très lent

Service très lent, j’ai fait mon inscription, il y a trois jours. Toujours en attente de validation des documents, j’ai envoyé un mail pas de réponse, j’ai appelé aucune personne parle français et mon erreur est que j’ai déjà fait un dépôt pensant que cette plate-forme était sérieuse

29 de junho de 2026
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Bonjour Anthony,

Nous sommes désolés pour les retards que vous avez subis lors de la validation de vos documents, ainsi que pour les difficultés que vous avez rencontrées pour joindre un représentant francophone.

Soyez assuré qu'OANDA est un courtier légitime et entièrement réglementé. Pour nous conformer à des normes réglementaires strictes, nous sommes tenus de valider rigoureusement tous les documents de nos clients afin de garantir la sécurité de vos fonds et de votre compte.

Nous comprenons à quel point cette attente peut être frustrante, en particulier après avoir effectué un dépôt.

Nous souhaitons vous aider à résoudre ce problème immédiatement. Nous vous avons demandé quelques informations supplémentaires via Trustpilot. Veuillez fournir les détails de votre compte en répondant à ce message, et nous ferons immédiatement remonter votre cas à notre équipe.

Merci,
Team OANDA

Classificada 1 em 5 estrelas

Service client absent

Compte fermé à ma demande avant même qu'il soit complètement ouvert. Aucune réponse aux mails après une semaine d'attente.
c'est un peu fort.
je préfère ne pas déposer d'argent là bas avec aussi peu de réactivité de leur part.
Pourtant j'ai tout complété, ils ont tous les documents nécessaires.
ils n'ont toujours pas validé ma carte d'identité et comme je ne veux pas faire de virement tant que tout n'est pas en ordre, on ne vous répond pas...

2 de maio de 2026
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Bonjour Zevenne,

Nous vous remercions pour votre retour et nous sommes désolés d'apprendre que votre expérience n'a pas été satisfaisante. Nous comprenons parfaitement la frustration qu'a pu susciter l'attente d'une réponse après avoir terminé le processus de vérification et soumis tous les documents requis.

Veuillez accepter nos excuses pour ce retard de communication et pour les désagréments que cela a causés.

Nous tenons également à vous confirmer que votre compte est désormais officiellement vérifié. Nous comprenons votre hésitation à alimenter le compte avant d'avoir reçu une confirmation complète, et nous apprécions votre prudence.

Vos commentaires nous sont précieux et nous aident à améliorer nos processus ainsi que notre réactivité.

Nous vous remercions à nouveau pour votre retour et regrettons de ne pas avoir été à la hauteur de vos attentes lors de cette étape.

Cordialement,
Team OANDA

Classificada 1 em 5 estrelas

Impossible de retirer l'argent déposé…

Impossible de retirer l'argent déposé sur le compte de trading, un mois et toujours aucune trace de mon retrait, ni sur mon compte en banque ni sur mon compte de trading, mon argent a disparu !!!!!

7 de abril de 2026
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Bonjour Nicolas,

Nous sommes désolés d'apprendre la situation mentionnée ci-dessus et nous vous présentons nos excuses pour les désagréments occasionnés par ces circonstances. Pour toute assistance supplémentaire, nous vous invitons à contacter notre équipe d'assistance du service client. Nos représentants sont joignables par e-mail à l'adresse cxsupport@oanda.com ou par téléphone au (+48) 699580276.

Team OANDA

Classificada 5 em 5 estrelas

Oanda corportate account

I created a corporate account with Oanda. To open a corporate account, you have to contact Oanda representatives directly. The application process was a bit unclear at first, but after getting in touch with Oanda, everything went smoothly.

I would also like to specifically mention that Nikita has been very helpful, both during and after the account registration process.

8 de março de 2026
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Karl,

Thanks for your great review. We're so happy to hear about your trading experience.

Team OANDA

Classificada 5 em 5 estrelas

Opening a live account

I opened a live acount 2 weeks ago, and the process was smooth, and the support was actualy pretty nice. As I expected it to work so far.

9 de fevereiro de 2026
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Fineas,

We’re delighted to hear about your positive experience!

Thanks,
Team OANDA

Classificada 5 em 5 estrelas

Amazing broker

Amazing broker, nothing more to add

6 de fevereiro de 2026
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Nicolas,

Thank you for the wonderful rating! It’s much appreciated.

Team OANDA

Classificada 1 em 5 estrelas

Worst broker that I ever experienced

Worst broker that I ever experienced, I mean my money till this day from May wasnt refunded and they just keep scaming other people. Be careful out there.

30 de abril de 2025
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Lukas,

We're concerned to hear about your experience. As a regulated broker, we adhere to strict guidelines.

Since we cannot discuss specific account details on Trustpilot for your security, please reach out to us directly on cxsupport@oanda.com so we can locate your request and provide a definitive update on your refund status.

Thanks
Team OANDA

Classificada 5 em 5 estrelas

Highly recommended

I created an account last week and i am very satisfied with the onboarding process. Their customer service is very easy to contact compare to other US brokers i had before. I am located in Denmark. The Oanda app is also very easy to use and charting tool is just like Trading view. I highly recommend oanda for beginners.

22 de janeiro de 2026
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Eloisa,

We're delighted you're having a great trading experience with OANDA. We're always working to provide the best for our clients.

Thanks again,
Team OANDA

Classificada 1 em 5 estrelas

Worst broker ever!

Worst broker ever!
I opened an account a week ago on Oanda EU. I finished the wuese, I uploaded the documents and the app told me that the account is ready and that I can deposit. So, I deposited some money, but I couldn't use the service. The next day I received an email stating that my documents shouldn't be cropped, so I downloaded them again. The next I received another email stating that I should see the whole document on the pictures and pdf shouldn't be screenshot or cropped,even though the pdf documents were original. I uploaded them again. Since then, no emails, no answers and when I tried to login from the app, it says account disabled.
Unbelievable!!
So I opened the account, they say that my account is created and ready to deposit, I deposit but they disable the account and don't refund the money.
Unbelievable!
They're simply, the worst ever forex broker.

19 de dezembro de 2025
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Artur,

Thank you for your feedback. As we don't have your account details we have requested more information from you through Trustpilot.

Just to also let you know when you upload your documents, our team reviews your application in line with AML legislation and lets you if your account has been approved and is ready for trading.

If you'd like to contact us yourself please email cx-support@oanda.com, and our team will be ready to help.

Thanks,
Team OANDA

Classificada 1 em 5 estrelas

Worst Customer Service I’ve Seen — No Replies, No Solutions!

Terrible experience with OANDA client service. I can’t access my verified account, and support keeps claiming my email “isn’t linked to any account” — even though they send weekly emails to this exact address. I contacted their official OTMS support and got zero response. Completely unprofessional and unacceptable for a financial company. I would not trust them with my money again.

21 de novembro de 2025
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Sara,

Thanks for your feedback, we're sorry to hear this and would like to try and help.

Please reply to the email that we send you through Trustpilot with your account details so we can look to help you.

Thanks,
Team OANDA

Classificada 5 em 5 estrelas

The platform and mobile application are…

The platform and mobile application are of a very high level, intuitive and suitable for use by traders of different levels. I like that it offers integration with TradingView. Also I received a very professional attitude during my registration and professional support by the team. Highly recommend

22 de outubro de 2025
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Vankos, thanks for sharing your experience with us and for leaving us a great review.

Team OANDA

Classificada 4 em 5 estrelas

service efficace

service efficace, retrait des fonds rapide ! je recommande

30 de outubro de 2025
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Pierrot! We’re happy to hear you’re enjoying your trading experience with us.

Thanks,

Team OANDA

Classificada 5 em 5 estrelas

Excelente!!

En mi opinión, OANDA presta un servicio perfecto, en el acceso a instrumentos y en la resolución de incidencias.
Sus gestores están informados y capacitados para resolver todas las dudas que les he planteado.
Están haciendo un gran trabajo!!

17 de outubro de 2025
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Via,

Thanks for your great review. We're so happy to hear about your trading experience.

Team OANDA

Classificada 5 em 5 estrelas

Great customer support

Great customer support, fast reply and dedicated to solve their clients problems. Big thanks to Nikita Vasiljevs for helping me with my issuses today. Looking forward to working with you, guys.

7 de outubro de 2025
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Ana,

We’re happy to hear you’re enjoying your trading experience with us.

Thanks,
Team OANDA

Classificada 5 em 5 estrelas

Competitive broker

Competitive broker. Lowest spreads. Fast execution.
Helpful and fast support.

1 de outubro de 2025
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Cristian,

Thanks for sharing your experience with us and for leaving us a great review.

Team OANDA

Classificada 5 em 5 estrelas

I have been with TMS Europe for over 8…

I have been with TMS Europe for over 8 years now! It has been my best trading platform for CFD and the answers to my queries are prompt by email. Very much trusted and recommended.

Rajeev

26 de setembro de 2025
Opinião espontânea
logótipo da OANDA - TMS (EU)

Resposta da OANDA - TMS (EU)

Hi Rajeev,

Thanks for your great review. We're so happy to hear about your trading experience.

Team OANDA

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