A massive thank you to Sinem Khadem! I honestly cannot thank you enough for all your help with changing the dates of our holiday. Your customer service was absolutely excellent. The care, understand... Ver mais
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A massive thank you to Sinem Khadem! I honestly cannot thank you enough for all your help with changing the dates of our holiday. Your customer service was absolutely excellent. The care, understand... Ver mais
A empresa respondeu
We have just booked a holiday for 2027. My husband and I couldn't have been happier with how helpful and knowledgeable Ricky is. He happily answered all our questions, gave great advice and recommenda... Ver mais
A empresa respondeu
I honestly wouldnt book an expensive holiday with anyone else! I know they always get it right and are trustworthy! I always deal with Ricky cooper who is amazing this holiday I had Ian May step in to... Ver mais
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Booked two week holiday to Orlando Florida, was able to sort out all that I wanted for my package excellent staff. When my flight was cancelled they were able to adjust my arrival time with my hotel.... Ver mais
A empresa respondeu
From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected
Shenfield, Reino Unido
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This is my 2nd trip with OF . My daughter uses an electric wheelchair. It’s very stressful travelling with someone who needs special assistance and adaptions on accommodation. OF 100% takes that worry away from me. Apart from all the detail on our specific needs that they use to adapt our holiday you also get a call 6 weeks prior to your holiday checking in and going through the whole journey step by step . It honestly relieved that knot in my stomach .
Our liaison was Lindsey . She was brilliant. So friendly and completely in sync with us. Lindsay uses accessible equipment herself so she had a tall understanding on how important our needs are met. Lindsey did a great job communicating what wouod happen at the airport etc . I was given plenty opportunity to ask questions . I wouldn’t hesitate using them again.

Resposta da Ocean Florida
From making to an enquiry to putting money on the table everything was brilliant. Within 10 minutes of placing my internet enquiry to receiving a call from Darren.
This guy was awesome, a brief chat and he delivered exactly what the Mrs and I wanted.
I don’t use travel agents as I tend to book everything myself but after this experience I may well be a convert.
If you’re in doubt, ask for Darren. Superb

Resposta da Ocean Florida
Thank you Jane for helping us with our special holiday yo florida. You made it look so easy. ⭐️⭐️⭐️⭐️⭐️

Resposta da Ocean Florida
Our experience with Ocean Florida has been nothing short of excellent. From the initial booking through to follow-up support, all communication has been outstanding. The support provided by Accessibility Coordinator Lindsey has been amazing.
We've felt supported, well advised, and genuinely valued throughout the process. In a world where customer service can often be lacking, Ocean Florida is leading the way in showing how things should be done.

Resposta da Ocean Florida
Lindsey was fantastic, only travel agent i've known to put time aside to call and discuss disability needs and make arrangements. Really impressed 👏

Resposta da Ocean Florida
Fabulous! made the process so easy! everyone you speak to is helpful and lovely, provided exact pricing as opposed to estimates even though we were booking 2 years in advance and provided us with included extras to enhance our holiday experience. Hannah and Andy were especially helpful and informative and helped us make that final decision to book with them.

Resposta da Ocean Florida
Booked our holiday to florida with Ocean florida and I am so glad I did. They have been absolutely brilliant from start to finish. (We go in 20 days) my child has special needs and Lindsey has been simply fantastic. She explained everything to us and the support we would get to ensure we had an enjoyable experience. She really is amazing and put our mind at ease.
Overall fantastic service and the extras we received through booking via Ocean florida are superb. Highly recommend

Resposta da Ocean Florida
We just booked our 2. Holiday with Ocean Florida and we booked both times through Ricky! First holiday to Florida for 3 weeks 2 years ago he put a fabulous trip of a lifetime together for us and now it’s a week in NY in Autumn! He’s very knowledgeable and gave great recommendations! Thumbs up and 5 Stars!! Thank you Ocean Florida! I am recommending them to everyone!

Resposta da Ocean Florida
Ian at ocean was most helpfull
And had loads of knowlege of america and hawaii
Sorted out everything

Resposta da Ocean Florida
Fantastic service from the start, both Danielle and Charlotte have been fantastic answering all my questions and are there whenever you need them. Excellent company that I wouldn't hesitate to recommend to anyone.

Resposta da Ocean Florida
What a great experience! Graham went away to find us our dream holiday and the price was very reasonable with some beautiful looking hotels! Can’t wait for our holiday in 2028 another great think you can book this far in advance #girlsmaths

Resposta da Ocean Florida
Do not hesitate to book your holiday through Ocean Florida! Brilliant advice and unbeatable offers for our family holiday. We are already looking to book yet another holiday with them!

Resposta da Ocean Florida
Will be our 2nd time using ocean Florida and they’ve made our holiday more enjoyable by removing the stress of booking individually and worrying about things by booking and finding deals for us and being so accomodating and understanding when organising a holiday with send children. There is always clear information on absolutely everything to be able to process and understand everything and the team are very helpful and supportive.
Really reccomend 👍

Resposta da Ocean Florida
Ian at Ocean Florida sorted my holiday plans like hotel attraction tickets transfers . He did an amazing. Brilliant service to from Ian . Definitely book again with him.

Resposta da Ocean Florida
Ocean Florida have been amazing so far. I'm usually very cynical about travel agents but these guys have gone above and beyond at every step of the journey. From getting me numerous quotes for different dates in different years, before we eventually made up our minds, to giving us several options of lovely villas to choose from and then going on to help us with our accessibility booking. They've been amazing and I'll be booking again soon. Lindsey was our accessibility coordinator and she was fantastic, she put my mind at ease about everything we needed to do at the airport and helped me choose different accessibility services that would be useful to us. It was my first time booking this type of help so I had no idea what was even available but Lindsey helped with all of that. We're very excited for our holiday and knowing every detail has been organised is a big weight off my shoulders

Resposta da Ocean Florida
This is the second holiday we have had with Ocean Florida.
We have had such a good holiday we were multi generational group but great for us all.
Good communication and being able to book far in advance was great for us.
Lovely villa and in a great spot for the parks and other attractions.

Resposta da Ocean Florida
The knowledge of the staff was incredible. They were so accommodating, beat other quotes, were flexible with our needs. Gave us 2 or 3 illustrations to find us the best package not only for our budget but also the needs and desires of our family.

Resposta da Ocean Florida
Ocean Florida was recommended to us by our 2 friends who are heading to Orlando this year. Me and my partner are desperate to go so looked to book for 2027. One quick phone call stating exactly what we want in detail and by the end of the day we had a booking. We were welcomed by an incredible advisor named Ian who took every detail we mentioned and presented the best deal for what we wanted. Even when we wanted to change things and see prices for other airports or packages, Ian was quick to reply and nothing seemed to be too much trouble. You get great freebies through ocean Florida and have constant on the go advice and access to the team via phone which is normally so difficult in this day and age. I’m sure I’ll post another review once the holiday has finished!

Resposta da Ocean Florida
We have visited the USA and Canada over 30 times.
The best experience was with Ocean in January 2026.
I vowed to use them again for our upcoming holiday to Florida.
The service to date has been outstanding.
Ian May has been an exceptional agent for Ocean ensuring that all of our needs have been managed with care and respect.
Thank you

Resposta da Ocean Florida
Excellent service ensuring dealing with Tom to ensure our family go the best deal possible. Professional and very knowledgeable of the location and amenities available. Kept fully up to date with everything available and when they would be contacting us. Will definitely be using there services again

Resposta da Ocean Florida
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