Oils and Herbs UK Opiniões 

413
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

First of all I want to thanks the team who Response me and sort out my problem Delivery service delivered my orderd some where else I complained to customer service and they send me another one Th... Ver mais

Classificada 5 em 5 estrelas

Almost next day delivery, well done! Too soon for a definitive comment, but after a week already feel more alert and less 'can't be bothered' so the potential is there...

Classificada 5 em 5 estrelas

I found everything I needed at great prices, with fast delivery and excellent packaging. The herb quality and grinding are impressive, and the detailed information provided for each herb — including p... Ver mais

Classificada 5 em 5 estrelas

Really pleased with my latest purchases, arrived promptly, good value and customer service is good to. The blend of herbs for liver is working already I think. I would recommend Oils and herbs to all.... Ver mais

Informações sobre a empresa

  1. Loja de produtos biológicos
  2. Herbalista
  3. Loja de comida natural
  4. Loja de alimentos biológicos

Escrito pela empresa

Oils and Herbs uk is family owned business for organic and herbal health product. Founded by the team of herbalist. We are specialist in Essential oils, carrier oils, honey, food supplements, herbs and other food products.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

413 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(413)

76 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

5 star service

5 star service. The courier returned my parcel and oil's and Herbs had no issue with sending me out a new batch with another courier service instead. Also polite customer service and all their products are 100% excellent quality. I have brought from thos place more than once and have recommended them to 3 of my family and friends who have also purchased from them. Thank you!

29 de janeiro de 2024
Classificada 5 em 5 estrelas

Shilajit

Ordered shilajit only been taking it for nearly a month, sleeping better, more energy, feeling good in general,

12 de fevereiro de 2024
Classificada 5 em 5 estrelas

The oils arrived swiftly

The oils arrived swiftly. They were well packaged. I really liked the fact they had pipette droppers rather than the usual plastic dispenser lids which can be difficult to get your oils from. Beautiful packaging that feels luxurious. I was really impressed and will buy again.

31 de janeiro de 2024
Classificada 5 em 5 estrelas

Quality assured

Quality assured, neatly packed, received in time, competitive, polite back-up, nice colour label.
I can not testify quality yet until consumed. I hope it will be what is promised.

29 de janeiro de 2024
Classificada 5 em 5 estrelas

first class

web site was very easy to manage. communications first class. package arrived promptly and in excellent condition. reccomend.

26 de janeiro de 2024
Classificada 5 em 5 estrelas

Good experience

Easy to order, Fast delivery, price OK. Didnt need customer service so dont know about that. So my experience was without fault hence 5 stars

25 de janeiro de 2024
Classificada 1 em 5 estrelas

I placed 2 orders - the 2nd I didn't receive after more than a month

I placed 2 orders, but the 2nd one, which I placed it on 11th of Dec 2023, I didn't get it untl tday, 15th of January 2024.

They have the worst international delivery I have ever experienced !

Besides, the Customer Supp Rep, after I placed the 2nd order, he got back to me to telling me that the UPS Rep asked me to review my delivery address, as I filled Las Palmas de Gran Canaria as being in Spain ... which actually is a Sanish territry, even though is an island.

15 de janeiro de 2024
Opinião espontânea
logótipo da Oils and Herbs UK

Resposta da Oils and Herbs UK

Hello, Fantastic news that you've received the product!

Spanish customs impose significant restrictions on the import of herbs or Turkish honey into Spain, even with the necessary certificates. Unfortunately, this has been causing delays in releasing the products.Moreover UPS charges excessively for Canary Island delivery, whereas Royal Mail's fees are £18.00. Our standard delivery charge is £14.50. But This won't be happening next time.

We truly appreciate your patience in this matter, and to compensate for any inconvenience, we're pleased to offer you a 10% discount on your next order.

Simply use the promo code "MAX10," applicable to your email ID only.

Thank you for your understanding.

Classificada 1 em 5 estrelas

I have emailed over twice as I have not…

I have emailed over twice as I have not received my parcel and I have had no response. I would warn people of this and will be putting a warning on review I am not happy with this

4 de janeiro de 2024
logótipo da Oils and Herbs UK

Resposta da Oils and Herbs UK

Hello Daren,

I sincerely apologize for any inconvenience caused. According to Evri's proof of image, your parcel has already been delivered. However, as you haven't found it outside your door, we have dispatched another package via Royal Mail. We hope you receive the parcel today or tomorrow. Royal Mail will send you an email notification before delivering the package. Please keep track of it.

Thank you for your understanding.

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