Placed 1st order with Olivastu on Thursday for a glass Chongz bong. Paid £55. Received Chongz acrylic bong on Saturday worth about £20 max. It was difficult to contact the company and the only way I... Ver mais
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Leia as opiniões dos outros
Received a broken product and the company have ignored me for two weeks. Edit: After posting this review the company has made contact and has sent a replacement which was also broken in the exact... Ver mais
A empresa respondeu
Impressive range of products super cool merchandise to, I was looking for a smell proof bag/rucksack having previously used firedog which are OK not fully smell proof though but you get what you pay f... Ver mais
I'll put it simply.... IF YOU ARE CONSIDERING BUYING YOUR SUPPLIES ONLINE THEN BUT FROM OLIVASTU.... they are the BEST online head shop, amazing choice and even better customer service from Prites... Ver mais
Informações sobre a empresa
Escrito pela empresa
Olivastu is the most reliable online head shop in the UK, positioned to serve all potheads and 420 enthusiasts. We provide some of the best bongs on the market, bringing the largest collection of smoking paraphernalia to personalise and optimise your smoking experience. We take pride in bringing our customers a quick, discreet, simple, and pleasant shopping experience. Our in-house team provides a 24X7 support to help with any difficulty or doubts. Our wide collection of smoking accessories, vaporizers, e-liquids, and a robust catalogue of products covers all your smoking needs. We deal with a wide variety of rolling papers, dab rigs, bubblers, chillums, glass bongs, and smoking pipes that match your quirky, unique, and millenial smoking style.
Informações de contacto
Olivastu Ltd.Unit 2133, 109c Dudden Hill Lane, London, NW10 1BJ, London, Reino Unido
- 08712 455 645
- info@olivastu.com
- www.olivastu.com
4,1
Bom
360 opiniões
Respondeu a 62% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service as always.
5 de abril de 2026
o didnt recived it yet
15 de março de 2026
Resposta da Olivastu
The item got rejected and it is on its way back to us. I have contacted the customer also to explain this. they have never contacted us to find out and checked the tracking
Resposta da Olivastu
emailed customer offered a replacement
Resposta da Olivastu
emailed him twice with no answer. We can swap or refund no issues
Good products
2 de setembro de 2025
Fast delivery
Fast delivery
Good prices
The only place I found that sold what I wanted
2 de março de 2026
Received a broken product and the…
Received a broken product and the company have ignored me for two weeks.
Edit: After posting this review the company has made contact and has sent a replacement which was also broken in the exact same manner.
I believe this is likely a courier issue.
12 de fevereiro de 2026
Resposta da Olivastu
Emailed customer offered a brand new one. We have not received any email so messaged him directly
Never recieved the vape having to go…
Never recieved the vape having to go through bank to get refund
13 de fevereiro de 2026
Sent wrong item, hard to contact but satisfactorily resolved.
Placed 1st order with Olivastu on Thursday for a glass Chongz bong. Paid £55. Received Chongz acrylic bong on Saturday worth about £20 max. It was difficult to contact the company and the only way I managed it was by leaving a negative review here on Trustpilot. They were very apologetic and helpful when I did get hold of them. They sent me the correct item and refunded my p&p for returning the incorrect one. I removed 1 star for sending out the wrong order and removed another for being hard to contact.
14 de fevereiro de 2026
Opinião espontânea
These guys are fantastic
These guys are fantastic. Brilliant selection and prices.
Also great customer service and will diligently fix any issues with an order but it's not usually a problem.
Would highly recommend.
5 de fevereiro de 2026
Been buying from here for a while now
Been buying from here for a while now, I find their products are reasonably priced and have a lot of products to choose from, when one of my products was not available they called me to tell me and ask if they could substitute it for a similar product, nice customer service.
15 de janeiro de 2026
Products good and as described and…
Products good and as described and quick delivery.
12 de outubro de 2025
Always top delivery
Always top delivery - their glass tips have such a nice puff to them. Sometimes like them better than my RipTips
21 de novembro de 2025
Opinião espontânea
very happy with my order
very happy with my order, amazing quality products, delivery was very fast would definitely order again.
3 de novembro de 2025
good customer service
I made a mistake on my order and the team were excellent at resolving. and did not charge me any extra for my mistake.
13 de outubro de 2025
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