one-calllogistics.com Opiniões 3

I recently transported a partial load for one call logistics going all the across the country. I had issues with a driver abandoning my equipment with the load on it. And as per the contract I set an estimated delivery date. Which is a guess when it would get delivered. The was no communication or in writing that this load had a set delivery date but the one I set. And now they're trying to deduct 1/3 of the set price of what this load was post to pay. They said that their customer missed a show cause it was delivered a couple days later then the date I set.
Use caution when doing business with this company.

Gonzalo was the most helpful, professional, competent, patient person I have ever worked with on the phone. He explained every aspect of the transport to me in detail, so that I understood what to expect. I cannot thank you enough!

If there was ever a company to fall in love with, One Call Logistics would be the one.  They are so great at what they do that I have had to rewrite this review three times, each time trying to tone it down a bit.  There isn't much to say except Taylor and John are absolutely perfect what they do.  

We hired One Call to move our 32' custom tiny house on wheels as well as our 16' mobile workshop from Connecticut to South Florida.  Taylor worked with us along the way with paperwork, deposits, coordinating dates, and all of the other tasks related to the move.  And, of course, she was great.  She made the process virtually invisible to us.  Everything she committed to, every dollar amount, every sequence was followed to a tee without us having to micromanage or wonder about anything.

And then there is John.  Oh.  My. Gosh!  I don't want to give out his last name here but, if you ask for him, they will know.  He's John.  And, he is THE god of moving tiny houses!

John and his assistant driver showed up the day before our move to scope out the trailers.  He took his time looking over our tiny house, examining the trailer, and, more importantly, looking over the actual structure.  He probably spent a good 30 minutes making sure he knew everything he could about the move prior to ever hooking up.  And, from the moment he did hook up, the amount of control he demonstrated from this 32' best was virtually superhuman.

While we were not with him during the drive, we did spend time talking with John about his plan for the move.  He recited the route and roads like the back of his hand which, in and of itself, was impressive.  Rather than taking I-95 the entire way down, he had this elaborate route of heading west through New York and taking every road OTHER than I-95.  He explained even though his route was longer than the obvious I-95 it would ultimately shave HOURS off the move.  And, as complex as it sounded, he was right.  We flew down to meet them and he arrived about six hours before we calculated he would.  We actually used his route a few weeks later, to move our RV, and... wow... it was life-changing!  We skipped every single unpleasant aspect in New York and New Jersey that I've always hated about I-95.

John's real powers came to light when they arrived.  I'll be posting a video of it once we get setup, but wow!  When you see how effortlessly he what he was able to do with our house you will understand why I said he is the god of moving tiny houses.

When John arrived he parked on the street and walked into the property to scope everything out.  Without going into too much detail, let's just say that our spot is gorgeous, on the water, and we felt guilty about the path he would have to take coming in.  The number of obstacles and tight curves made it virtually impossible.  We had never seen the spot in person but, if we had, we would have probably chosen a different spot out of fear that it would be impossible move anything into it.  In that respect, I'm glad we didn't see it ahead of time.

John spent a few minutes walking around our spot, scoping out the hookups, stomping on the soil in various places, and quietly talking to himself.  Once he had a plan, he stopped to talk it over, talk about the drive, and ensure everyone was on the same page.  And, although his plan required BACKING THIS THING THE ENTIRE WAY FROM THE ROAD, he never flinched.  He then walked to his truck, waited for us to block traffic on the main road, and then used his superpowers to basically FLOW from where he was parked, through the maze, and into position.  I say he "flowed" into position because I've only ever seen water move the way he did that day.  There was no second-guessing.  There were no "do-overs".  One attempt and the move ended as perfectly as it began.

For what it's worth, my father retired from the trucking industry.  I grew up around "big rigs" and watched pros do things with a tractor-trailer that would blow your mind.  My father used to say he had more miles backing up than most people had driving forward.  John would fit in well with that crowd.

Sorry for rambling.  There are simply too many good things to say about our experience with the team at One Call Logistics.  What I know is that I will NEVER use ANY other company to move our tiny ... correction ... to move ANYTHING of ours.  And, if we have to schedule our moves around John being available, we will.