One2One Estate Agents Ltd Opiniões 

170
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

‘Simply the best!’ From start to finish on selling my parents home can’t fault the level of service and expertise. From valuation to organisation of viewings and offers. What a fantastic team ! The pr... Ver mais

Classificada 5 em 5 estrelas

Absolutely brilliant company, would give 6 stars if we could! Niall was amazing and always sorted things out for us as quickly as possible, answered all our silly questions and kept us up to date duri... Ver mais

Classificada 5 em 5 estrelas

I would just like to give Luke from One 2 One estate agents the credit he deserves. I was extremely anxious & a little sad to be selling my home of nearly 40 years . From the day I met Luke to the... Ver mais

Classificada 5 em 5 estrelas

What a great bunch at One 2 One. Friendly courteous and thoroughly professional from the initial enquiry of a valuation right through to closing the sale of my property. First viewing we received an o... Ver mais

Informações sobre a empresa

  1. Imobiliária

Escrito pela empresa

A market leading hybrid estate agent based in Torfaen, with a high street office as well as a huge online presence. - Professional Photographer - No contract tie in - No sale no fee - Accompanied viewings - Qualification of potential purchasers **Why pay more, when with One2One Estate Agents you pay "Less For More"**


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

170 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(170)

22 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

What a fabulous Estate Agents

What a fabulous Estate Agents! Luke has done an awesome job of selling our home day one of the viewings. His video gave beautiful presentation of our house and received a lot of views that we believe helped sell our home. Thank you to Rhian to for all your help. 5 out of 5 from us.

1 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Big thank you to Luke

Big thank you to Luke for making my viewing experience helpful and easy. Luke was professional, informative and clearly loves doing his job as he had a smile on his face for both of the houses I viewed.

20 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

One2One don’t care enough to engage with their clients regularly

Copy and paste feedback if any, having to email to ask for feedback, it would appear there was no follow up after viewings, limited contact with me other than viewing reminders. Had a sale fall through after 3.5 months, in that time I had no contact with the sales progression team. Had to be told by family that after the fall through of the sale that there was still a sold sign on the house weeks after. We discussed after the failed sale about a strategy of listing it for a few weeks and then if no interest discussing the next steps, after 3 months there was no interaction other than email viewing notifications. These viewings were often a week or so apart. When asking to list as multi agency there was no interaction to see if there was anything more they could do. When asking to withdraw from the listing there was again no questions or interactions as to why I was leaving or if they could stop me, it would appear that they had very little motivation to sell my home.

22 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give this company a zero

If I could give this company a zero, it would be just that ! We had put an offer in on a house that was accepted on the same day pending a sale on our house. Fast forward 6 weeks later after regularly trying to contact the estate agents with updates on our property, to which they never answered/replied, we had noticed on right move that the property was now sold subject to contract. We assumed this was us given the acceptance of the offer. How wrong we was. The property had now been sold to some who was able to be in a quicker position (which is fair in this instance as we wasn't cash buyers) but one2one had not even given a courtesy call to inform us of this! I would definitely not be using this company for any future sale/purchase going forward. Distasteful way to treat potential buyers

14 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Myself and Partner had been searching…

Myself and Partner had been searching for a house for a long time and we had Luke who happened to be the one to show us around each of our viewings, I would just like to say that he is very professional and enuthusitic and helpful regarding any questions we had.. what more could you want from an estate agent 🙌

6 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Excellent service, made selling our house as easy as it could be. Natalie, Rhian and Nicola did a fantastic job and kept us up to date through out the process.

10 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Team

One2One made the home selling process a breeze. Nicola and the Team provided expert advice and steered us in the right direction. We appreciated their honesty and transparency throughout the entire process.

21 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

Fantastic service from all the team at One2One! Would highly recommend them whether it be sales, mortgage or wills. They've always got back to me and friendly service!

21 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Going above and beyond!

I recently had the pleasure of working with Zack as my estate agent, and I must say, the experience was nothing short of outstanding. From start to finish, Zack demonstrated a level of professionalism, expertise, kindness and patience. He genuinely cared and set him apart.

Right from our initial chat, Zack took the time to understand my needs and preferences, ensuring that every property he presented to me were right for me. His knowledge of the market was evident, and he provided valuable insights that helped me make informed decisions throughout the process.

Zack's communication skills are exceptional. He was always prompt in responding to my queries and kept me updated at every step of the way. I never felt left in the dark,.

What truly impressed me about Zack was his dedication - going above and beyond.

Thank you Zack

15 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I would like to pas on my thanks to all…

I would like to pas on my thanks to all at One2One Estate Agents. I have received outstanding service throughout. I particularly would like to pass on my thanks to Luke who was absolutely fantastic throughout going above and beyond to ensure that the service I had was second to none. He was always enthusiatic and professional and kept me updated throughout.
I have also dealt with Nial for superb mortgage advice and will continue to use his services whenever I need advice. Big thanks to all the One2One staff.

14 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

We had a horrible service from One2One…

We had a horrible service from One2One and would never use them or recommend them ever.

Their price is set so low, that no other estate agents can come close, however that really does reflect in the customer service.

You can’t get through to the office ever, you’re trying various times of the day and they never answer. We had to conduct viewings ourselves as they had no one available and we also had several ´no show’ viewings so we were out whilst these weren’t going ahead and the last one One2One didn’t call us until 25 minutes after the viewing had started as he prioritised getting to his next viewing. The last one that didn’t show, I called after an hour and they said that they didn’t show up but we didn’t have any communication to say this.

We sent an email in to say that we would like our house removed from the service and there wasn’t even a question as to why!

Overall very poor and wouldn’t recommend.

13 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The service that we received was…

The service that we received was excellent. Our house sold very quickly so the price was obviously set correctly. We were kept updated throughout the whole procedure and when we completed everything was finalised very efficiently. Thank you to Nicola and the team for such great help and support.

16 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from one2one when buying…

Great service from one2one when buying our first house, they made the process really easy for us. Special mention for Natalie who went above and beyond and was always on the end of the phone for us to answer any queries and put us at ease. Couldn’t recommend using them enough!

15 de dezembro de 2023
Opinião espontânea

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