Onespincasino Opiniões 21

Same as I’ve seen others say, withdrawal process ends up with them saying I’ve somehow breached their rules of playing with the bonus cash so they cancelled my 120 withdrawal ‘accordingly’ and left me with a balance of 0. Don’t waste your time

Couldn't score zero stars. BE VERY CAREFUL SCAMMERS. Have had debit card used for other purchases (big depot USA for over £60 and Dublin for attempting to hire a moped, there were many more, these were the two my bank told me about) luckily my bank declined the payments. AVOID THIS SITE

Scam casino. Withdrawal of €5000 ended up being refused as id apparently breached the terms and conditions. Now I’m noticing that random amounts are trying to come out my bank but luckily I have frozen the card and they’ve taken nothing. Money to hair salons and tax companies trying to now come out my bank! Do not go near this casino! Hard lesson learnt for me!

They won't pay out my 1000 pounds win because they say I breached betting rules. Looking at all the reviews on here it looks like I am not alone. Surely they can't get away with this. Happy to take my deposits though

Don’t waste your time and money on this casino. They let you play and if you won they not paying. They always looking for reasons not to pay.

They email me.
As part of our regular withdrawal review process, we noticed a breach of our terms and conditions regarding irregular and systemic bets.

Our Terms and Conditions prohibit placing single bets equal to or greater than 30% from the value of the deposit amount.

We have therefore canceled your withdrawal request and removed the winnings accordingly.
Your last deposit has now been reinstated and can be found in your casino balance.

I won 8000 euro !

Don’t play ,scammers !

Tramps.
Won £700. Sent all the verification and they come back with this.

Dear Jenna,

As part of our regular withdrawal review process, we noticed a breach of our terms and conditions regarding irregular and systemic bets.

Our Terms and Conditions prohibit placing single bets equal to or greater than 30% from the value of the bonus amount.

We have therefore canceled your withdrawal request and removed the winnings accordingly.

Should you have any questions please contact our customer support via live chat on our site.



Kind Regards,
Verification Team
OneSpin Casino

Did not have my hopes up getting the money though after reading all the reviews on here. Just don't put money into this site and if you do then more fool you.

To be honest I'm not annoyed at all, it's more laughable that they think they can do it. Disgusting lol

This is one of the biggest scammer sites there is listen to what they told me when I try to get 3200 pounds withdrawal This is the reason they are saying I couldn't get the money Placing bets or Purchasing in-game features including but not limited to free spins equal with the “total value greater than or equal to 30% thirty percent of the smallest deposit in play Placing total bets equal to or greater than 30% of the sum of the comp-points in play. Not only that but I sent my passport and bank details as well that what they ask the night before there horrible people don't trust them at all

So far I had not won a single bet. The casino looks okayish, customer service is helpful. 3 Stars from me.

Yet another scam casino by prism marketing who are illegally allowing UK players whilst they do not have the relevant licence!

I wouldn't even give them 1 star. absolute con artists every time i tried to withdrawal they asked for different identification. I gave them identification and everything they asked for. then they asked for iban/bic number i gave them that. and they still wouldnt let me withdrawal. was it because THEY OWED ME 5 THOUSAND AT ONE POINT. still no joy cant withdrawal just making up excuses saying they need the cards i made transactions on. one of the accounts no longer exist. and the other card is the same bank account but i lost card so got a replacement. to any one reading this i strongly recommend you stay away fron onespin

It's the worst online casino i have ever dealt with , i had 2000 Euros in my account and wanted to cash it in , they gave me 250 and said it was a bonus win lot of rubbish and they even took the balance off me so i couldn't even play the balance of 1750 to try and win some money back , my advice is DO NOT PLAY ON THIS CASINO

deposited and when it came through on my bank statement the transaction was paid to Jenny's boutique!!!

Hi this is my 2nd review of this company all is good only one downfall is withdrawal is quite a lengthy process but they do pay out which is the main thing they state 3-5 business days which is correct all contact with live chat was good and even had a phone call to say all is being processed would be 5 star if withdrawal is speeded up a bit
No problems all good

Scammers. Like the rest, I won money quite fairly, not a lot, and tried to w/d. I jumped through their hoops, and even deposited more money according to their Ts and Cs. Provided all the ID which was accepted. Then, they tell me on Chat and emails that the money is on its way, but guess what, never received. Sound all nice and helpful, but they obviously do not intend to pay out. DO NOT DEPOSIT, UNDER ANY CIRCUMSTANCES.

Made up some rubbish about i didn't fulfill my bonus wagering requirements, even though I didn't get anywhere near using the bonus money . Managed to win 270 about 200 up tried to withdraw , give all details then received email saying that I didn't fulfil wagering requirements and took all the money I'd won out of my account. Tried to contact but spouting more rubbish about wagering requirements. Easy enough to deposit but don't want any money taking out

MASSIVE MASSIVE FRAUDS!!! they always find a reason to cancel your withdrawels with your winnings and take them from you!! And make you start again with the deposit, PLEASE EVERYONE AVOID THIS SITE!!!!!!

100% do not use this company. It is the worst site I have ever experienced. They clearly have no intention to let you claim any winnings whatsoever.
This is the time line of my disappointed evening with onespin casino.
€20 deposit
Boosted by 400% to €100
Read the terms and of course had to wager €4000 or so just to be in a position to get ahead!
Spent the evening back and forth between slots and tables with varying success.
On more than one occasion I had big wins on blackjack without my balance being updated.
Contacted chat to explain
Mostly the person in the "help" department just ignored me then eventually said they would report it to the technical department.
Played more slots and tables and eventually got to a point where I'd met the requirements and decided to cut and run.
Normally you get withdrawal paid to the card you deposited with.. (Not an option) had to give bank account details for a bank transfer.
Surprise surprise another technical error server problem.
Contacted technical department and shock horror it was the same guy from earlier who was to pass my failed winnings to the technical department.
Obviously I had no real confidence in ever seeing these winnings but continued to restore my cookies and withdraw again.
Finally success.
Or not as next day an email saying withdrawal declined as I was not allowed to wager on slots and tables I had to stay with one or the other.
Utter Bullsh*t as this is not clear on the T&C as claimed!
Tried to then withdraw the original €20 that now appeared back in my account with all bonuses and winnings wiped out.
I can't say I'm hopeful of seeing this again but thought I would pass on so no one else gets stitched up!!

won 2400 euros they cancelled withdrawal and still let me carry on putting money in not informing me i have won nothing

DO NOT USE BIGGEST SCAMMERS OUT THERE - MUCH BETTER CASINOS ( mr green ,SKY,365 , party casino )

my mam used this website for the first time also her first time gambling online she has never gambled gamble online before , she deposited £20 with delight was astonished as she turned this into roughly £2100 euros :-) ( NO BONUS WAS TAKEN/NO WAGERING REQUIRED ) GREAT RIGHT ? so myself using online slots knew what lay ahead with account verification etc however i have never heard of this casino , nor could i find it on trust pilot ?!
anyway my mam had been on to live chat asking how she received the winnings , they first of all congratulated her and said she needed to wait 5 working days for an email from the verification team to provide documents , so she waited and waited contacting chat multiple times to try hurry up the process in which she was told over and over they have nothing to do with the verification process ( she needs to wait for an email ) , so no email for verification came ever! there was no attempt what so ever to verify the account from their side instead they sent my mam an email stating her winnings would not be paid as shes broken the rules in the terms and conditions ? she asked for evidence of rule breaking on multiple occasions in which they could not answer this question and kept terminating chat .
ive had trouble in the past verifying accounts sometimes can be a lengthy process , however when you play slots all you do is press the start button , terms and conditions are usually straight forward , you either received a bonus which wagering is required ( she chose not to use a bonus) or play your money straight , she chose to play with her own money then only to be accused of breaking the rules , they removed her winnings of £2100 and put the £20 back in her account ! still no verification email received either , just excuses, ill manners and bad customer service .

Funny isn’t it ? No bonus or wagering , they’ll remove £2100 from the account but give you your £20 back in the account to play ! How can you possibly play with that £20 when it’s classed as breaking the rules ?

started with £1 spins won a little , increased to £2.50 won some more increased to £5 spins and won £2100 . NOT PAYED

avoid the rats like the plague