Appalling service in every way possible. I'd suggest Options invest in a Customer Care course for all staff. Took them 6 months to send my small lump sum. They don't answer the phones, or you're o... Ver mais
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Leia as opiniões dos outros
As an employee you have no choice over your employer's pension provider. If you get this lot my advice is to opt out and find your own. Total indifference to any complaint, they just don't care. Tryi... Ver mais
A empresa respondeu
First payment taken end October, I requested opt out info 28th November as no email received. Email received saying my employer had not sent the required documents, once received would forward o... Ver mais
A empresa respondeu
If you could rate minus stars it would be more appropriate. Samantha Bradley’s response rate is lethargic and the company’s is virtually nonexistent. The website just goes round in loops when you tr... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de planos de poupança reforma
- também em
- Empresa de planeamento financeiro
- Fundo de pensões
- Fundo fiduciário
- Investimento em propriedades
- Serviços de finanças alternativos
Escrito pela empresa
We’re an independent pension administrator and professional trustee company. For the last 20 years, we’ve provided advisers and their clients with pension solutions to help save for a happy and secure retirement. What really sets us apart is our ability to craft solutions from products. For most providers, talking about SIPP, SSAS and other products is where the conversation ends. For Options, as a solutions provider, it’s where the conversation begins. That’s how we’ve navigated our way through huge change in the UK pensions world over the last two decades and it’s why, today, we’re entrusted with administering over £1.7 billion of our clients’ funds across both personal and corporate pension schemes. We passionately believe in pensions and we think that it’s never been more necessary to plan for the future. We base our solutions on SIPPs, SSAS, Property, Syndicates, Workplace Pensions, Auto-enrolment and 3rd party administration. We also provide our specialist commercial property service for individual SIPP, SSAS and Syndicates. We invest heavily in our systems and technology to ensure security and a smooth, headache-free experience for our advisors and your clients We’re 100% committed to providing our advisers with the knowledge and resources to help you do what you do best - advising your clients. An Options partnership gives you our support with: Technical, Marketing, Presentations, Webinars, Client meetings, Business Planning, Education and Training. This helps us mutually to offer our clients the best possible service and to be satisfied that we’ll achieve their goals. As an Independent Pension Administrator and Trustee we put good governance at the heart of all that we do. Options UK Personal Pensions LLP is authorised and regulated by the Financial Conduct Authority for its SIPP business FRN 501747
Informações de contacto
1st Floor Lakeside House Shirwell Crescent Furzton Lake, MK4 1GA, Milton Keynes, Reino Unido
- +44(0)3301241505
- ENQUIRIES@optionspensions.co.uk
- www.optionspensions.co.uk
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One of the worst pension companies i…
One of the worst pension companies i have ever dealt with, do not use these if you value your funds

Resposta da Options For Your Tomorrow
reluctant to accept long addresses.
It was reluctant to accept long addresses, particularly an address in Jersey.
Once or twice it seemed to stall when entering dates

Resposta da Options For Your Tomorrow
Absolutely dreadful customer service…
Absolutely dreadful customer service and back office .
I have a client being quoted 8 to 10 weeks to complete a transfer to Legal and General. I would urge any employer to consider other options if this company is being considered for the home for your auto enrolement duties or group scheme. Far better options exist.
These timescales are simply unacceptable , given that most schemes can transfer within a few working days electronically.

Resposta da Options For Your Tomorrow
Nothing too much trouble
Nothing too much trouble. No time limits.
Not cheap but you get what you pay for..........
Glasses fell very comfortable and as a minor point they have improved my vision!!!!!

Resposta da Options For Your Tomorrow
Consistently professional.
I have used Options, formerly JLT, to deal with a SIPP for many years now. Their service is consistent, professional and trustworthy. I am confident that I will remain a client for the foreseeable future.

Resposta da Options For Your Tomorrow
Lack of communication.
Having been asked to supply information relating to my previous review, I received no reply after about a month. I wanted to know how they calculated their fee regarding the pension payments from my SIPP. The administration of the investments is carried out by a bank. They only make monthly payments and deduct the income tax. The annual fee is almost 25% of my pension.

Resposta da Options For Your Tomorrow
Devendra Varsani
My contact at Options is always very efficient, polite and nothing is too much trouble for him.
He is always at the end of the phone as well if I need anything explaining in more detail.
He is a pleasure to deal with.

Resposta da Options For Your Tomorrow
Highly recommended
Whenever I deal with Options I have received the most professional service. My interface, Devendra Varsani, is always courteous and provides a rapid and efficient response, whatever my query.
The Team at Options are professional
The Team at Options are professional, efficient, very helpful and completely transparent, which makes a refreshing change from my previous pension provider.
I highly recommend!

Resposta da Options For Your Tomorrow
The team at Cardiff
The team at Cardiff, and Devendra in particular, are extremely knowledgeable and helpful. Dev takes the stress out of the process. I just know that if he is dealing with anything it gets done without drama.

Resposta da Options For Your Tomorrow
SIPP advisors
I can only add what my husband has said.
Dev Varsani and Richard Prior are more than helpful with their advice and support. Nothing is too much of a problem. Both are quick to respond to emails. It’s a great team to work with.
Mary Gray

Resposta da Options For Your Tomorrow
Haven’t used the service at all hence…
Haven’t used the service at all hence mid range score. I hope they’ll get a 5 when I use them.

Resposta da Options For Your Tomorrow
First Class Service
We have dealt with Options for many years and have received nothing but a first class service.

Resposta da Options For Your Tomorrow
Excellent service
Options provide an excellent service. They are very proactive and respond to queries promptly ensuring that your instructions are carried out in a timely manner. Dev, who I deal with at Options, is an absolute star!

Resposta da Options For Your Tomorrow
Easy to deal with
Dealing with both Devendra Varsani and Richard Prior makes dealing with my SIPP exceptionally easy. They are both very knowledgable and available to go through any questions without delay. I wouldn’t hesitate to recommend them and Options Pensions

Resposta da Options For Your Tomorrow
Highly Recommended
Devendra Parsani has been quite superb in clarifying the situation regarding my SIPP at a time of conflict between various shareholders of a commercial property. Now the property has been sold he has been equally helpful in advising me regarding overall benefits and the ramifications of releasing a substantial tax free cash sum - which he has handled with 100% efficiency. Highly recommended.

Resposta da Options For Your Tomorrow
The service I received from the Options Pensions SSAS Team …
The service I received from Optionspensions Uk was top rate. My pensions executive was cheerful, friendly, efficient and professional. She was supported by the Options Pensions base team who were also very competent, helpful and effective - locating a host of 30 year old pensions formation documents which were thought lost - but which, by good detective work were retrieved and recirculated.
A good service from competent and dedicated people.

Resposta da Options For Your Tomorrow
Today I received a satisfactory answer…
Today I received a satisfactory answer to all my questions from Alison Kelly

Resposta da Options For Your Tomorrow
I’ve been dealing with Devendra at the…
I’ve been dealing with Devendra at the Option team in Cardiff for the last Five years. He is and has always been exceptionally helpful, knowledgeable and patient with my endless questions and requests.

Resposta da Options For Your Tomorrow
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