Husband needed new glasses was given reading glasses only not bifocals like he has been wearing forever, went back and had to pay extra and wait again to collect them . Worse service ever at Sth Moran... Ver mais
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Leia as opiniões dos outros
ORDER NO. 75000013199 If you want peace of mind with your eye health, go to Oscar Wylee Charlestown. The optometrist went above and beyond, identifying early macular degeneration and an epiretinal... Ver mais
A empresa respondeu
So happy to have a new Oscar Wylee store open near to me at Mount Ommaney shopping centre. I had a great experience with optometrist Aaron and his staff, who were professional, knowledgeable and help... Ver mais
A empresa respondeu
What incredible service! Knowledgeable and kind staff. Staff patiently assisted me try on all glasses styles and then went through all cost options. In addition they are peice competitive and great v... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Premium prescription glasses from 2 for $199. Find your perfect pair from our collection of high-quality eyewear, online and in store.
Informações de contacto
Sussex Street 320, 2000, Sydney, Austrália
- www.oscarwylee.com.au
4,5
Excelente
130 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 87% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Never had a problem here
Never had a problem here and I've been to several branches. I like these guys mostly because their glasses are more suitable for Asian faces.
14 de novembro de 2025
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for taking the time to leave us a review. We truly appreciate your kind feedback and are delighted to hear about your experience with us. Your comments mean a great deal to our team and inspire us to continue providing the best possible service. We look forward to welcoming you again in the future.
Kindest Regards,
Jolene
Oscar Wylee Support
First time of using multrifocals was…atrochious. Nearly had 2 car accidents.
First time of using multrifocals was unsuccessful as i nearly had 2 car accidents. Returned my glasses and were replaced with bifocals. No issues with OWE and am up and running.
17 de março de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for taking the time to leave us a review. We truly appreciate your kind feedback and are delighted to hear about your experience with us. Your comments mean a great deal to our team and inspire us to continue providing the best possible service. We look forward to welcoming you again in the future.
Kindest Regards,
Jolene
Oscar Wylee Support
New glasses for my daughter
My daughter received her first pair of glasses and she could not get accustomed to the prescription. We when back to the eye doctor and they adjusted the prescription. Because she was having vision issues, Oscar Wylee took the amended prescription and made new glasses, no extra charge. Great experience.
23 de março de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for taking the time to leave us a review. We truly appreciate your kind feedback and are delighted to hear about your experience with us. Your comments mean a great deal to our team and inspire us to continue providing the best possible service. We look forward to welcoming you again in the future.
Kindest Regards,
Jolene
Oscar Wylee Support
Vision migraine
I was having a visual migraine with rippled vision which concerned me greatly. Fiona the Optometrist was very thorough in examining my eyes and assuring me that my eyes were all fine. It would pass and my vision come back to normal. I greatly appreciated her time and advice given . Excellent Optometrist, very happy with my experience at Tweed City Oscar Wylee.
31 de março de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
hank you so much for your wonderful review! We really appreciate you taking the time to share your experience with us. It’s lovely to hear that you had such a positive experience, and your kind words mean a lot to our team.
We look forward to seeing you again soon!
Kindest regards,
Jolene
Oscar Wylee Support
The service is excellent
The service is excellent, and hazel-free.
The eye test and the the products (pair of spectacles, and sunglasses) are very good.
10 de fevereiro de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
hank you so much for your wonderful review! We really appreciate you taking the time to share your experience with us. It’s lovely to hear that you had such a positive experience, and your kind words mean a lot to our team.
We look forward to seeing you again soon!
Kindest regards,
Jolene
Oscar Wylee Support
Friendly and helpful staff and good…
Friendly and helpful staff and good prices
20 de fevereiro de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
hank you so much for your wonderful review! We really appreciate you taking the time to share your experience with us. It’s lovely to hear that you had such a positive experience, and your kind words mean a lot to our team.
We look forward to seeing you again soon!
Kindest regards,
Jolene
Oscar Wylee Support
Prescription sunnies for the win
I wish I remembered the girls name. She was lovely. I recently got my first pair of prescription sunnies. The girls helped me pic a nice pair, explained all the options. They came a week later and they’ve really made my life outside better. My eyes are so less strained and happier.
6 de março de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for taking the time to leave us a review. We truly appreciate your kind feedback and are delighted to hear about your experience with us. Your comments mean a great deal to our team and inspire us to continue providing the best possible service. We look forward to welcoming you again in the future.
Kindest Regards,
Jolene
Oscar Wylee Support
After trying multiple optometrists…
After trying multiple optometrists without success, I’d almost given up on finding the right bifocals until I came to O.W. From the moment I walked in, the service was exceptional. The team was attentive, knowledgeable, and genuinely committed to helping me find a solution. The frame selection was outstanding (easily a 10/10), and for the first time, I finally have bifocals that truly work for me. I couldn’t be happier and won’t be going anywhere else again.
1 de março de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for taking the time to leave us a review. We truly appreciate your kind feedback and are delighted to hear about your experience with us. Your comments mean a great deal to our team and inspire us to continue providing the best possible service. We look forward to welcoming you again in the future.
Kindest Regards,
Jolene
Oscar Wylee Support
Wonderful staff....friendly and helpful
The staff are friendly and helpful. They are very patient and helpful when choosing the right glasses. Nothing was too much trouble. The optometrist was also friendly and knowledgeable
22 de fevereiro de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for taking the time to leave us a review! We truly appreciate your kind feedback and are delighted to hear you had such a positive experience with us. Your comments mean a lot to our team. We look forward to welcoming you again in the future!
Kindest regards,
Jolene
Oscar Wylee Support
Out Standing Service
The experience my wife and I received was fantastic, from start to picking up finished glasses. Bec was brilliant such a company hero who new your products and as we needed multiple glasses arranged and totally followed up so we can use them on upcoming trip. We have never had customer service this good from a whole team , well done to management for your staff selection in positive helpful people.
26 de março de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for taking the time to leave us a review! We truly appreciate your kind feedback and are delighted to hear you had such a positive experience with us. Your comments mean a lot to our team. We look forward to welcoming you again in the future!
Kindest regards,
Jolene
Oscar Wylee Support
Multiple Pairs of New Glasses Ordered and Obtained with no issues.
I needed several pairs of new glasses for totally different situations. While range wasn't spectacular, I was quickly able to select new frames and finalise my purchase.
My new glasses arrived a few days earlier than I expected and have been a great success.
4 de março de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for your wonderful review! We really appreciate you taking the time to share your experience with us. It’s lovely to hear that you had such a positive experience, and your kind words mean a lot to our team.
We look forward to seeing you again soon!
Kindest regards,
Jolene
Oscar Wylee Support
Exceptional service
Exceptional service, optomotrist amazing, love my glasses
15 de janeiro de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for your wonderful review! We really appreciate you taking the time to share your experience with us. It’s lovely to hear that you had such a positive experience, and your kind words mean a lot to our team.
We look forward to seeing you again soon!
Kindest regards,
Jolene
Oscar Wylee Support
I recently brought 2 x pairs of…
I recently brought 2 x pairs of glasses. I requested reading glasses only, no bi focals. Needed to look at my computer and then look up in my classroom of students.
When the glasses arrived I could hardly see the front of the shop. They sent them away and when they came back, I asked if they were the softest nose pads I could have. She said yes. In a couple of hours I had nose pad indentations on my face. I took them to Morayfield (as I was coming this way) where they told me they were not and changed them to the softer version. I have since purchased another pair elsewhere and they told me they were not very good quality readers. My first time at Osar Wylee - not good
2 de março de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
We’re very sorry to hear about your experience and apologise for the inconvenience caused.
You’re welcome to visit any Oscar Wylee store for assistance and, if needed, a replacement with our softer nose pads. If you require any further assistance, please feel free to contact Oscar Wylee Customer Support. https://www.oscarwylee.com.au/contact/
Kindest regards,
Jolene
Oscar Wylee Support
Excellent glasses
Excellent glasses, efficient service , have been using since they started also good value
20 de fevereiro de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for your wonderful review! We really appreciate you taking the time to share your experience with us. It’s lovely to hear that you had such a positive experience, and your kind words mean a lot to our team.
We look forward to seeing you again soon!
Kindest regards,
Jolene
Oscar Wylee Support
Nothing was too much trouble for the…
Nothing was too much trouble for the team so I highly recommend Oscar Wylee
1 de março de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for taking the time to leave us a review. We truly appreciate your kind feedback and are delighted to hear about your experience with us. Your comments mean a great deal to our team and inspire us to continue providing the best possible service. We look forward to welcoming you again in the future.
Kindest Regards,
Jolene
Oscar Wylee Support
Easy, affordable and ships to you
The experience was really easy, booking and ordering. I also live out of town and they can ship your prescription to your front door which makes it easier. The staff were lovely and let me take my time picking out my frames
13 de fevereiro de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for taking the time to leave us a review. We truly appreciate your kind feedback and are delighted to hear about your experience with us. Your comments mean a great deal to our team and inspire us to continue providing the best possible service. We look forward to welcoming you again in the future.
Kindest Regards,
Jolene
Oscar Wylee Support
Great service, great quality, great price
Attentive staff who did a fantastic job of helping me with my choice of frames. Great quality frames for a very reasonable price point. The eye exam, very accurately defined the exact prescription required for my vision needs. I tried multifocals with my second set of glasses (the sunglasses) to see if I could get used to them. The accuracy of the gradient was so good after receiving them, that I almost immediately placed an order for another pair of multifocals for my daily use. I am wearing them now to write this review. They have been life changing. Great service, great quality, right price. I will be back.
24 de janeiro de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for taking the time to leave us a review! We truly appreciate your kind feedback and are delighted to hear you had such a positive experience with us. Your comments mean a lot to our team. We look forward to welcoming you again in the future!
Kindest regards,
Jolene
Oscar Wylee Support
I had three visits to Oscar Wylee
I had three visits to Oscar Wylee, Stocklands Shellharbour.
On each occasion I was treated with respect and courtesy by the staff. Customer service, particularly help and advice when choosing frames, is amazing and I do not hesitate to recommend them.
Also, my new glasses are exceptional!!
3 de fevereiro de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for taking the time to leave us a review! We truly appreciate your kind feedback and are delighted to hear you had such a positive experience with us. Your comments mean a lot to our team. We look forward to welcoming you again in the future!
Kindest regards,
Jolene
Oscar Wylee Support
Amazing service at Oscar wylee Mornington
I have been an Oscar Wylee customer for 5 years. The service from the staff at Mornington is fantastic. So professional and friendly.
3 de fevereiro de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for your wonderful review! We really appreciate you taking the time to share your experience with us. It’s lovely to hear that you had such a positive experience, and your kind words mean a lot to our team.
We look forward to seeing you again soon!
Kindest regards,
Jolene
Oscar Wylee Support
They have a great selection of glasses…
They have a great selection of glasses that fit me, I can check the latest frames on the on the web site that makes selection so easy
The staff are great and very informative, plus the optometrist is great with the latest equipment
The team at Elizabeth are the best!!!!
28 de março de 2026
Opinião espontânea
Resposta da Oscar Wylee Eyewear
Thank you so much for your wonderful review! We really appreciate you taking the time to share your experience with us. It’s lovely to hear that you had such a positive experience, and your kind words mean a lot to our team.
We look forward to seeing you again soon!
Kindest regards,
Jolene
Oscar Wylee Support
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