Oud Attar Opiniões 

Well,
It’s very surprising to me as I ordered 2weeks ago and yet my order hasn’t been delivered to me apparently cause they got the address wrong when I gave specific detail about my address for it to be delivered
Also, I emailed them many times about my order if they were to re-deliver my order but they didn’t even reply to even one of my emails
How sad…
I would love it if the company actually reply’s to my urgent messages and re-deliver my order
Many thanks

I ordered a Royal Oud oil and a 100ml perfume, but they only smelled like oud with no other noticeable notes. Having used the original Royal Oud and similar products from other brands, I can confidently say this one was nothing like the original or any of the others. I contacted them via Instagram to request a refund. I returned my order as instructed, and they told me the refund would be processed within a week. However, it's been over a week, and I haven’t received any payment—and now they’re not responding to my messages on Instagram.

DO NOT ORDER IF OUTSIDE OF UK !

I ordered from France and paid a delivery fee at checkout, thinking that would cover the full cost of my order. To my surprise, I was later asked to pay an additional 33% of the order value in customs charges.

At no point during the checkout process was this clearly communicated. The only vague mention of possible customs duties is buried in the FAQ section — not in the cart, not at payment, and not in the confirmation email. That is misleading and unacceptable.

I felt trapped: either pay the extra charge or lose the order. I reluctantly paid, but the experience left me feeling scammed.

If you're ordering from outside the UK, be warned — you'll likely pay far more than what you see at checkout. I sincerely hope the brand improves its transparency, because this is not how international customers should be treated.

J’ai commandé sur le site Oud Attar, il y a peu de temps, la collection découverte et une surprise mystère, soit au total 7 échantillons.

Total de la commande 49,90€. À cela s’ajoute les frais de livraison de 12,95€ pour mon adresse en France. Jusqu’ici tout va bien. Sur le site il est indiqué que l’on peut avoir 40% de remise en indiquant son adresse mail. Une fois renseignée, cela n’a jamais abouti car visiblement pour la destination France cela ne s’applique pas. C’est dommage mais tant pis j’y vais, en espérant que ça en vaille la peine.

Peu de temps avant la livraison UPS m’informe que les produits ont été dédouanés et que je dois m’acquitter des frais d’expédition à savoir 34 €. C’est la douche froide. J’aurai dû faire plus attention et surtout savoir que la marque n’avait pas d’entreprise en France.

Au total pour 7 échantillons, la note s’élève à 96,85 € (et visiblement pas de remise applicable pour la France)

Point positif quand même, toutes les senteurs sont très agréables et je recommanderai volontiers à l’avenir, si les conditions le permettent !

En conclusion, ces parfums sont chouettes et méritent d’être essayés mais si vous habitez en France c’est tout de même chère payée !

I've just been informed by UPS that my order is being abandoned in Spanish Customs, The product doesn't meet European safety standards for application to human skin. It cannot be imported into Europe nor exported out, therefore it cannot be delivered and it cannot be sent back. The company should have been aware of these regulations before attempting to send the package to Spain. I can see no way to get back in touch with the company, nor have they reached out to me.

It is Good But It Can Be Worth It For Me If I Go For the Other Brand Sugmy Fragrance

I really love these perfumes. They're slightly different, and all unique, but I've been complimented on them a lot. A bit more delicate, less aggressively 'male' or 'female' but interesting and timeless.

Bought a discovery set for a gift but realised the person has it already. So I returned my order, paid for the postage and company is claiming they never received my return. There’s photographic evidence of the parcel being returned by Royal Mail and Royal Mail confirmed this through gps coordinates. Emailed company multiple times, rude customer service. Just a conversation going back and forth saying “we haven’t received your return, We haven't refunded
it. Why should we? What happened?“ “we still haven’t received your return”. All now still haven’t received my refund. Avoid this company, very rude customer service from Erik.

I purchased Oud Attar oil perfume from this seller on 20th March 2025 but cancelled the order within minutes. I received an email confirmation from Shopify stating that my order was cancelled but not refunded. Since then, I have tried multiple times to contact the seller for my refund, but:
• My emails bounce back as “access denied.”
• I filled out the contact form on their website three times with no response.
• There is no phone number to reach them.

Shopify has confirmed my order cancellation, but the seller has refused to process my refund. I have alerted my bank about this incident.

This business appears to be fraudulent. Avoid purchasing from them unless you want to risk losing your money!

I’ve been a long time customer since 2023. I’ve purchased oud as a gift with no issues in the past. However, in my recent purchase, I contacted the team for a refund (to which they agreed). I’ve paid for postage and sent the items back but I’ve gotten no update about that package since. I’ve tried to reach out but no one’s given me a helpful response.

I bought both the Discovery Set and the Limited Edition set. I had them 2 days before I was back on the website ordering 4 more Discovery sets and 2 more limited edition sets as gifts. I also bought the £5 mystery and this I was expecting to get maybe something that doesn't sell well, I owe Oud Attar an apology, what I got was something that was not in either set but a completely different and absolutely beautiful fragrance, Vanilla Oud! Granted I only really like 2 out of both sets but I'm now planning to start mixing them to see if I can make a new scent that I really like, that way. It's so worth the money even if you only like 1 scent out of all 6 because the others are fine, for every day wear but for special occasions, I know exactly which ones to buy now and not wasted a fortune finding out. This site is a gold mine for perfumes!

I received my Discovery pack of perfume oils two days after placing the order, very quickly for Scotland, many thanks for the speedy service.
The fragrances are just delightful, the individual samples are quite generous and will last for a few weeks at least. Once I have discovered my signature fragrance, I will buy it in the full size bottle.

Was given some of the oud perfumes as a present.Very disappointed with them.They all smell the same and do not last on the skin

I got the Discovery pack and then some extra Sweet Ouds. Love the tiny roll-on bottles, perfect for travel and last ages. My favourite is Sweet Oud as I like a sweet and feminine fragrance. Also nice is Rose Oud and Vanilla Oud. These can be mixed with a tiny bit of Mastry Oud which is a bit darker and more masculine. Spiced Oud, Royal Oud and Sandal Oud are more masculine scents. I got Sandal Oud as a Mystery gift and it is too masculine, I would never wear it so they said they would swap it for Vanilla Oud as a special favour. Very nice customer service via email. Sweet Oud is my new signature scent!

A few years ago in a class I smelled a gorgeous exotic scent emanating softly from a woman next to me. I asked her what it was. She said to was a combination of Rose and Sweet Oud from Oud Attar. I ordered some and swooned at how lovely they were. Later I ordered a variety pack, but for me the Rose and Sweet were the best. A friend from the US came to visit and she tried them and later decided that for her, the Royal was best so I had the pleasure of sending her a bottle. Divine scents and fabulous customer service AND Oud Attar uses Royal Mail instead up of the vile Evri. Very pleased.

The 2ml oil is the real oil. I bought a 15ml one due to loving the sweet aud smell. Bought a 15ml, very clear it is watered down. Does not move around 'thick' like the 2ml bottle. I feel very duped by the company. They lure you by buying the 2ml, which contains the real oil. The 15ml does not last long, is not as strong and you can see the oil is not the same. Annoyed

When the discovery set arrived I was a little surprised at the size of the samples. They are small.
I read on other forums about how well these samples performed so decided to put the size aside.
Please do not let this deter you.
These little vials are oil based, so a little goes an awful long way. They dry quickly, leaving a wonderful dry down that wafts all day.
Instead of a fiddly vial you have to pull the top off and it goes everywhere, these use a roller ball, so you can control how much to apply.
All you need is a little dab behind the ears and on the wrist.
The recipient of the products doesn't normally where aftershaves as he suffers with migraines etc and finds most offensive. However he has enjoyed wearing these. Strong without overbearing but subtle enough for every day. They carry well in a breeze.
He particularly likes the Spiced Oud but I've tried the Sweet Oud (almondy) and Rose Oud.
I can imagine due to the concentration of them, they will last some time.
Also, great to create your own scent by layering different ones.

I’ve had some issues with the delivery.. but they assisted me the best way they could!
The Spiced Oud smells amazing and I definitely will be buying it again!
Couldn’t be happier! Thank you!

Amazing company ordered the sample pack with a mystery fragrance , they smell lovely but the two that are my favourites are rose oud and leather oud.
Long lasting and smell fantastic , shipped and delivered very promptly
Very happy customer
5 stars will buy again

Great customer service, quick delivery. Thankyou