Outdoorcampingdirect.uk Opiniões 

400
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were actually away camping when our usual multicooker broke. We found a new one online with next day delivery. Ordering was simple. It arrived the next day to our campsite no problem. The multicook... Ver mais

Classificada 5 em 5 estrelas

This was my first order placed with Outdoor camping direct and certainly won't be my last. I paid £3.99 per C300 canister of Coleman Xtreme -27 gas - a complete bargain! My delivery - via Yodel, arri... Ver mais

Classificada 5 em 5 estrelas

Quick delivery despite postal strikes and Christmas BH’s. Great product. Really pleased with it. Top quality made. Powerful torch. Handwarmer works well and charges up as described.

Classificada 4 em 5 estrelas

Fast delivery of item brought as present. Works well for pre made pizza which cooks remarkably Fast and also flat breads. Fits nicely in cadac safari stove bag for compact storage. Can be difficu... Ver mais

Informações sobre a empresa

  1. Loja de artigos para acampamento

Escrito pela empresa

We are a website specializing in camping equipment for professionals, beginners and aficionados alike. We supply a large variety of products ranging from tents, bedding, furniture, lighting, cooking, festival gear, Duke of Edinburgh essentials and everything else you need to make your camping outdoor experience better and more memorable. We are proud of the products and service we offer including our fully tracked delivery and efficient customer service, as well as our best price promise policy. Our website is easy to use, intuitive and offers a secure and fast checkout process.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

400 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(400)

0 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Good items bad liars,

Good items, but be prepared to be lied to when your order is delayed. I understand people are human and make mistakes but you loose the trust of your customers when you lie to them.

27 de fevereiro de 2022
Opinião espontânea
logótipo da Outdoorcampingdirect.uk

Resposta da Outdoorcampingdirect.uk

Hello, thank you for your recent review, I am very sorry to hear of your experience with our website. I can assure you that we are entirely honest with our customers regarding their orders. We apprecaite your acceptance that mishaps can occur and sometimes these are beyond our control. We hope you will consider shopping with us again so we can provide the great service that we pride ourselves on :)

Classificada 5 em 5 estrelas

Very happy customer.

This order was as expected, it arrived quickly and was packaged appropriately. Very happy with my purchase from this company.

13 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Thumbs up from me

I bought a Colman Aspen 6L and the website was easy to use and it arrived exactly on the day it was supposed to. So thumbs up from me.

11 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Quality customer service

I was very impressed with the service I received from this company. I had made a mistake on my address but received a phone call to clarify and expedite the shipment.
The product arrived in good order, at the time advised.

3 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant customer services

This magnetic pouch was rather a last-minute order for Christmas and I was rather disappointed to find that the wrong item had been dispatched - a mini pouch in place of the full-sized one. I contacted customer services right away and they were brilliant. A replacement arrived on Christmas Eve, in time for Santa. The pouch itself seems good quality and just the thing to hold phone and keys on the morning run.

28 de dezembro de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

My custom didn't seem to be appreciated

I arranged to buy a Campingaz Blue Twister® Plus PZ from Outdoor Camping Direct also known as Trackpack. Arrival was to be expected within 7 working days.
After five working days plus weekend, my account still showed “processing” so I wrote to them about it, suggesting that they were unlikely to meet their deadline. I was wondering why the item was online in stock with next day delivery possible, and yet I still saw little likelihood of a delivery within 7 days for standard delivery.
This is what they wrote back:
“Unfortunately, we have been informed that your parcel has been lost in transit and therefore the courier is unable to complete this delivery.
I have requested for a new order to be dispatched however we are currently out of stock of the item until January. So we can dispatch the order once stock arrives?” My account never showed any delivery information; and the item was still on their web site as in stock and available for next day delivery.
By contrast Wow Camping delivered cylinders within three days, and Camping International delivered the Campingaz Blue Twister® Plus PZ within two days, both using their standard delivery. The one positive thing was that there was an immediate Paypal refund on request the same day.

26 de dezembro de 2021
Opinião espontânea

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