Speedy delivery of item ordered. Came well packaged. There was a fault with the item I ordered which had nothing to do with being the companies fault. The customer service from first contact was first... Ver mais
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Great help received when my card wouldn’t work when ordering and then very good service after I received my big order and needed to return one of the items. Not the first time I have bought from... Ver mais
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I came across this company by chance so wasn’t sure whether or not this would be a good experience - but I couldn’t be more pleased with their service. I will definitely be using them again & will re... Ver mais
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What an amazing company, before finding Outdoormania we used 6 different companies all claiming to have stock, They took our money and then failed to deliver any goods!! took us a long time to... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Under new ownership, at the new Outdoormania we are aiming to provide high quality products at competitive prices, wrapped in a caring and connecting customer experience. Outdoor clothing, ski-wear, glamping and camping.
Informações de contacto
Dunford Road, HD9 2AR, Holmfirth, Reino Unido
- 01484817456
- jc@winwood.co.uk
- www.outdoormania.co.uk
4,7
Excelente
366 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very professional indeed !
Very professional indeed.
Will recommend and use again!!!
3 de fevereiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Mr Henderson, sincere thanks for your review and also for your recommendation. Kind Regards OM
A really positive experience with …
A really positive experience with knowledgeable staff who did everything they could to help .
They have an excellent range of clothing and equipment .
Well worth a visit !
1 de fevereiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, Thank you for the review, we are pleased you liked the store, lots more coming in for spring. Hopefully see you soon. OM
Great price good quality product …
Great price good quality product arrived next day
30 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Lei, thank you for the review, we really appreciate it. Kind Regards OM
Have no idea what the product is like …
Have no idea what the product is like as it is yet to arrive. Unfortunately they use my Hermes for delivery, and they do not appear to ba able to follow the simplest of instructions
29 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Chris, Sincere apologies for the inconvenience, we do not use Hermes, our carrier UK Mail, have attempted delivery on 3 occasions to your address and the alternative address provided, you should have received the product the day after ordering as it was sent on a free next day delivery service, as soon as we receive your next instruction we will attempt to deliver again. Hopefully we can solve this puzzle soon. kind Regards OM
Great service -Very happy with quality …
Great service -Very happy with quality and price of my new Ski Jacket delivered as advertised , would recommend and will use again☺
27 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Frank, Thank you for your review, we really appreciate it. Have a great ski trip, have fun and be safe. OM
Resposta da Outdoormania
Hi, Thank you for your review, we hope you enjoy your purchase. OM
Rapid delivery, great value & choice
I've ordered from here twice; the first time the product was out of stock with their supplier so they couldn't fulfill it (and yet it still continues to be shown online as available). The second time the item was in stock and arrived the next day with free delivery (& a 1 hr time slot from the courier, even better) - delighted as it cost less than half the price of buying direct from the manufacturer.
24 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Tracey, thank you for the review, the first item you ordered is now back in stock on certain sizes which is why it is showing on-line. We are pleased that you are happy with your second item and hope you enjoy wearing it. Thanks OM
Bought a ski jacket for my daughter
Bought a ski jacket for my daughter. You'd value and arrive promptly
22 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Joanne, Thank you for taking the time to write a review, we hope your daughter enjoys the jacket and her ski trip, if she posts her pictures on facebook and tags us in, we will feature her on our site too outdoormaniauk. OM
Easy to find
Easy to find. Good price and despite all the reviews of non delivery and long wait to speak to customer services (which I have previously experienced) this pair of ski trousers arrived within two days and are spot on.
Very happy
21 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, thank you for the review, since taking over in May we have been trying hard to eliminate the issues of the past and we are very pleased to hear that the service you received was 'spot on'. We hope you enjoy your ski holiday, it will be good to see the pictures if you want to share them with us. Thank You. OM
Havnt opened the tent yet
Havnt opened the tent yet, but on speed and telephone service I would give this company top marks.
Since opening and using the tent I can now credit top score to the company
18 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Oliver, sincere thanks for the review, hopefully when you have opened the tent we will get the extra star, we hope you like it, thank you for shopping with us. OM
Excellent price and service
Excellent price and service, thank you
16 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Mrs Kent, sincere thanks for your review, we really appreciate it. We hope you enjoy your purchase. OM
Unfortunately item was out of stock …
Unfortunately item was out of stock even though it was listed on the website. Disappointing.
16 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, Sincere apologies for that, it was our mistake, the item ordered had been sold in the shop on the same day and the system had not updated. OM
Resposta da Outdoormania
Hi Mrs Taylor, Sincere thanks for the review, we are pleased that you like the boots. OM
Excellent seevice
15 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, Sincere thanks for your review. OM
Jacket great- best price
Jacket great- best price, good quality, well packaged. Would have been a 5 star response except it had said next day delivery - ordered Friday and arrived Wednesday.
13 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, thank you for the feedback, if the item was ordered on a Friday after 2pm, it would have been despatched on the Monday so should have been with you by the Tuesday. I can only assume that the carrier was delayed. We sincerely apologise. OM
Advertises products they don't actually …
Advertises products they don't actually stock.
13 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi, Please could you send me the details of your order (jc@winwood.co.uk), the only items that we advertise but do not stock are large caravan awnings that are shipped direct from the manufacturer. Thank you. OM
Prompt and efficient service
Prompt and efficient service, love this jacket so Cosy a top quality product at a really good price.
10 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Carol, thank you for the review and your purchase, we all need a cosy jacket at this time of year, we are pleased that you are a happy customer. OM
Excellent
Excellent quality item. Great price and very prompt delivery. Will definitely recommend.
9 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Thank you Kirsty, we are very pleased that you are happy with your purchase and the service we provided. OM
Really pleased with the product and …
Really pleased with the product and great service
7 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Hi Luise, thank you for the review and for shopping with us, we really appreciate it. OM
It would have been 5 stars if id have …
It would have been 5 stars if id have received a confirmation and dispatch email. Excellent price and service.
Defo recommend :-)
Regards, Mat Moorcroft
5 de janeiro de 2018
Opinião espontânea
Resposta da Outdoormania
Thank you for the feedback and the review Matt, the confirmation and dispatch emails are automatically sent from our systems, sometimes they get caught up in junk mail boxes, we are looking at ways to fix this. OM
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