Speedy delivery of item ordered. Came well packaged. There was a fault with the item I ordered which had nothing to do with being the companies fault. The customer service from first contact was first... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Speedy delivery of item ordered. Came well packaged. There was a fault with the item I ordered which had nothing to do with being the companies fault. The customer service from first contact was first... Ver mais
A empresa respondeu
Great help received when my card wouldn’t work when ordering and then very good service after I received my big order and needed to return one of the items. Not the first time I have bought from... Ver mais
A empresa respondeu
I came across this company by chance so wasn’t sure whether or not this would be a good experience - but I couldn’t be more pleased with their service. I will definitely be using them again & will re... Ver mais
A empresa respondeu
What an amazing company, before finding Outdoormania we used 6 different companies all claiming to have stock, They took our money and then failed to deliver any goods!! took us a long time to... Ver mais
A empresa respondeu
Under new ownership, at the new Outdoormania we are aiming to provide high quality products at competitive prices, wrapped in a caring and connecting customer experience. Outdoor clothing, ski-wear, glamping and camping.
Dunford Road, HD9 2AR, Holmfirth, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service - got notified at every stage and the delivery was very quick.

Resposta da Outdoormania
No confirmation email
No suggested delivery date.
Product well packaged

Resposta da Outdoormania
Great outdoor shop, good range, excellent value. The staff are friendly and my toddler and terrier were made welcome. Parking is good if tricky to get out of. Really good real sales well worth looking out for

Resposta da Outdoormania
The product was just what I wanted and seems perfect although I have not put it up yet. Good value and delivery was straight away

Resposta da Outdoormania
This is an amazing awrning, well designed and very easy to put up. We have a high top vw t4 and were put off at first as this is designed for high campers and our awning rail was in the normal position.
I am glad I called outdoor mania and they said that people with high tops like us throw the guy ropes over the top of the camper. We did just that and had an amazingly tight fit.
I can highly recommend this awning!

Resposta da Outdoormania
I pre-ordered an awning that was only likely to become available very shortly before our trip so on the advice of Outdoor Mania. They were helpful with regard to the product and advise on getting delivery in time. I contacted them nearer the deliver due date to check as suggested. Over a period of a couple of weeks we were in contact ...always the same lady who remembered me and who chased to order to get it as a priority and organised direct delivery (really important as their supplier only had limited availability of early stock) They could not have have been more helpful and committed to follow up for me and I would not have got the item in time without them
Thank you for efficient friendly service

Resposta da Outdoormania
Item wasn't even in stock!
After ordering I was advised a lead time of a few weeks, which was not acceptable to me so I asked for the order to be cancelled. Shame it allowed me to order in the first place without some kind of notification that this was an 'on-order' item. Bit of a waste of time for all concerned really!
***Update 01/05/2018*** - since Outdoormania have apportioned blame to the consumer (me), I would like to also add that I was contacted by the Customer Service Team to check that I was aware this item was on a pre-order, something I'm sure they would not have felt the need to do if this had been obvious at the time of ordering. Nor was any mention of the delay made in order confirmation.
I am not in the habit of wasting everyone's time, especially not my own, by ordering things that aren't available but I do take exception when I am blamed for such a mistake.
I will probably give Outdoormania a miss when I am looking for further camping equipment.
***Further update 2/5/2018*** - the order confirmation did NOT include information about the 'pre-order' status of this item. I am happy to email this if it is required. I appreciate mistakes happen, but can assure you that the error was not mine.

Resposta da Outdoormania
Excellent service. Postal time short. Good value.

Resposta da Outdoormania
When I made my purchase I was told it would be a week. Then I was told it would be even longer
Ordered from Amazon.
23.04.2018 In regard to my feedback I was told delivery was one week. Then it was changed to the middle of May. If there is any doubt I have all the emails. Thank you

Resposta da Outdoormania
Bought ski jacket for next year it is perfect both price wise and quality thanks great service
Julian
Orpington

Resposta da Outdoormania
Good customer service, helpfull, friendly and polite.

Resposta da Outdoormania
Very good service, staff extremely helpful, pulled all stops out to get the awning and connection kit to me in time for my outing. Thank you Sara.

Resposta da Outdoormania
Massive reduction in price, few days delivery, item arrived as ordered, all good

Resposta da Outdoormania
Really pleased next day delivery just waiting for ground sheet

Resposta da Outdoormania
Very efficient, polite and prompt service. Will be unable to assess quality of good's as I will not be able to use the goods for a few weeks but very confident.
Many thanks

Resposta da Outdoormania
Fabulous service, and help, would gladly recomend to anyone, thanks so much

Resposta da Outdoormania
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.