OxygenPlus Medical Opiniões 

207
•
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

I run a small nonprofit that donates supplies to parrot rescues, and I also have rescued birds here. We've donated probably a half dozen or more units from OxygenPlus Medical, and they have been true... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

You guys did excellent I use it when I came home from the hospital for two weeks since then I’ve been OK not having to use it

Classificada 5 em 5 estrelas

Incredible company to deal with, the customer service excellent. Cannot say enough praise. I had purchased a refurbished machine online and they called next day to say they were sorry they had sold ou... Ver mais

Classificada 5 em 5 estrelas

Thank you Oxygen Medical Plus. I ordered the wrong sieve beds for my 5LPM Invacare oxygen concentrator, my mistake. Oxygen Medical went way out of their way to correct the issue for me. My conce... Ver mais

Informações sobre a empresa

  1. Fornecedor de equipamento de Fisioterapia
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  3. Farmácia

Informação fornecida por diversas fontes externas

Find a large selection of all the top brands of oxygen concentrators. Portable and home units. Available as new, used and refurbished models.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

207 opiniões

5 estrelas
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1 estrela

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4,6

Todas as opiniões

(207)

50 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Thank you Oxygen Medical Plus

Thank you Oxygen Medical Plus. I ordered the wrong sieve beds for my 5LPM Invacare oxygen concentrator, my mistake.

Oxygen Medical went way out of their way to correct the issue for me. My concentrator is repaired now and running like new.

They were knowledgable, accomodating & professional. I will order again when the need arises. Thanks again :)

9 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I DID NOT ORDER FROM THIS COMPANY

I DID NOT ORDER FROM THIS COMPANY, WHEN THE ITEMS SHOW'D UP, THEY WERE THE WRONG SIZE FOR MY SYSTEM..No info on box or letter stating what this was for..No phone number for follow up..Just return address on box..NEVER EVER USING THEM AGAIN, I NOW HAVE ITEMS THAT ARE NOT USABLE..

18 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Truly reconditioned? - Thanks for the clarification

Trying to figure out what the term reconditioned means. I bought
a "reconditioned" Invacare 5LX. I had used an Invacare Platinum 10 prior to this that had a door on the side that contained a HEPA filter. The five LX did not so I took the top off to see if it had one inside which it did. The only thing is the entire interior of the machine was filthy, obviously never having been cleaned. Machine was dated 2000. The beds were rated 2010. The hepa filter was dirty. The only reconditioning I could see was the exterior of the machine was wiped down and the large particle filter on each side had been cleaned.
The machine does work well.

3 de dezembro de 2020
Opinião espontânea
logótipo da OxygenPlus Medical

Resposta da OxygenPlus Medical

Thank you for your review and repeat business! Just for some clarification, despite what dates might be on the internal components from previous repairs throughout a machines life, please rest assured that each and every machine we service has all components serviced and rebuilt as outlined on our website! To the untrained eye it may seem certain components are not reconditioned, because all the wearable items, and replaceable media is actually inside the components (zeolite in the sieve beds, gaskets and bearings in the motor, seals in the 4 way valve etc) and cannot be seen until you disassemble the components. Almost like changing the oil in your car. Your engine might have some dust on it because its a used engine, but the oil is fresh but you can't see it unless you drain it back out. Each machine also receives all new filters, that is the most basic step of the rebuild process. It is 100% common for the filters to accumulate dirt in them from the testing each machine undergoes during its testing. In one year when you change that filter you will be very surprised how dirty that filter will become. This is good though, because the filter is doing its job! We also take pride in cleaning and disinfecting the units we service as well. Some machines do clean up better than others, but they all undergo the same process!

Classificada 5 em 5 estrelas

A small blip in time, as pure as a human can be.

The people of this company went far beyond the call. In a warehouse where no one but themselves would know what they are doing. It didn't matter. They rushed to help someone in need without hesitation, without wanting anything, without worrying that they would be home a little later. Hell yes. Beauty rises from special times. What a glorious beauty they shared with me.

2 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

great

great! works perfectly and every one was very helpful!

3 de abril de 2020
Opinião espontânea
logótipo da OxygenPlus Medical

Resposta da OxygenPlus Medical

We are pleased to hear you are happy with your order!

Classificada 5 em 5 estrelas

Exceptional company

Exceptional company, great products and great service.

18 de março de 2020
Opinião espontânea
logótipo da OxygenPlus Medical

Resposta da OxygenPlus Medical

Thank you so much for the review! We appreciate your business very much!

Classificada 5 em 5 estrelas

My 2nd one bought

My 2nd one bought, enough said

5 de março de 2020
Opinião espontânea
logótipo da OxygenPlus Medical

Resposta da OxygenPlus Medical

Thank you! This is a great testament from a happy customer :)

Classificada 2 em 5 estrelas

Still waiting for my order

Still waiting for my order - been 4 wks

29 de fevereiro de 2020
Opinião espontânea
logótipo da OxygenPlus Medical

Resposta da OxygenPlus Medical

We are sorry for the delay! We have been very open with our communications on this order. Since you ordered a new machine, it is subject to any manufacturer delays. I am sure you have heard of the Coronavirus and the delays it has caused in not only finished goods, but also items on a component level. This has caused abnormal delays in almost ALL new oxygen concentrators. Including your Devilbiss 10LPM machine. We have given you the proposed ship date from the manufacturer, to which your reply was "ok". We have heard of no changes since then.

Again, we apologize for the delay, but this is completely out of our control. Just bad luck that the unit you purchased is on a country wide backorder until China opens it's supply lines after this virus is contained.

Classificada 3 em 5 estrelas

Good communication

Communicated with team and was able to get service for my concerns.

28 de fevereiro de 2020
Opinião espontânea
logótipo da OxygenPlus Medical

Resposta da OxygenPlus Medical

We are very sorry to hear this! This is definitely not normal practice at all. Since your name does not appear on this review, I would definitely suggest that you contact our offices to get this rectified immediately! Our number is 1-540-297-3257, or you can email us at Oxygenplusmedical@gmail.com to start the process!

Classificada 1 em 5 estrelas

Not great

The machine will only go to 4.5ml. the alarm does not sound. It is making a funny noise after just a couple weeks. When I called customer service he said the alarm was not important and if it doesn't sound after a couple more uses call back.

19 de fevereiro de 2020
Opinião espontânea
logótipo da OxygenPlus Medical

Resposta da OxygenPlus Medical

I am sorry to hear of these troubles! A very common occurrence with some concentrators, is if you set them at a desired LPM setting and then hook up your tubing, humidifiers etc, it can cause backpressure on the flow meter which will make it drop a little. Removing the tubing will show it going back up to the desired setting! :-)

If your alarm is not working, it can be a 9 volt battery that came loose in shipping. We never said the alarm was not important, because it certainly is! However, we said that the alarm is used to alert you when the unit is bot functioning, ie: a power failure.

Give us a call at 1-540-297-3257 if you happen to have any other questions or concerns that we can help you with.

Classificada 4 em 5 estrelas

Unit works very well for one cannula

Unit works very well for one cannula. I would like to see a little more pressure from oxygen outlet, enough to run 2 cannulas.

1 de fevereiro de 2020
Opinião espontânea
logótipo da OxygenPlus Medical

Resposta da OxygenPlus Medical

Thank you for the review! Had we known you wanted a machine with more pressure, we might have recommended a 5LPM unit like the DeVilbiss 525 with 9PSI output pressure or possibly a high flow machine like the Airsep Intensity Dual Flow that features two flow meters, 8LPM and 22PSI!

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