Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Just short of a 5 star review, only because my paint order was inadvertently delayed. The range and prices on offer were absolutely comparable to other large online paint outlets, and in many respe... Ver mais

Classificada 5 em 5 estrelas

I have nothing but praise for PAINTSTOP. Their pricing is first class and the delivery was unbelievable. We had a minor problem, but their response was typical of them - excellent. Will definitely u... Ver mais

Classificada 5 em 5 estrelas

Great service from Paint Stop. Good prices, quick delivery, and free delivery over £30 which is a bonus. Everything arrived really well packaged. Would definitely use again.

Classificada 5 em 5 estrelas

The paint was extremely competitively priced, which was the main reason I chose to purchase from Paintstop. The two tins I ordered on Tuesday arrived by Thursday—very quick delivery. They were well... Ver mais

Informações sobre a empresa

  1. Loja de tintas
  2. Loja self-service

Escrito pela empresa

Paint Stop Ltd is a team that have been in the decorating & hardware trade for over 30 years. Our product range is the most extensive that you will find with full paint tinting systems available for Dulux, Johnstones, Crown, Craig & Rose, Zinsser, Macphersons, Sandtex, Sadolin, Little Greene, Paint Library, Farrow & Ball and more! We also stock a full range of ready mixed paint colours from all the top retail brands.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

41 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Supplier for Farrow and Ball colours - avoid using this company

Supplier for Farrow and Ball colours, however the colour they mixed for us was a very poor match. Completely different colour to both the official Farrow and Ball tester and the F&B colour wheel.
Refused to give refund even though it was their mistake, claiming they ‘tested’ the paint and it was the right colour despite photographic evidence to the contrary!
Often it is when things go wrong that you learn most about a company’s honesty and customer service.
Don’t trust this company if you are looking for a genuine F&B colour as they cannot be trusted to supply the right colour or to deal with their mistake responsibly!

Edit following company reply -
I can confirm that the tester pot was from Farrow and Ball, the replacement paint for the decorators was purchased off the shelf (ready mixed) from B&Q and the colour tester wheel used is the official one purchased direct from Farrow &Ball. All of the colour shades on these products match perfectly, the paint supplied by Paintstop does not, so either all of the reputable company’s shades are incorrect or the customer services at Paintstop are less than truthful about their ‘testing’. I can’t post the photos here to let you make up your own mind, but I will post them on the Farrow and Ball Lovers Facebook page to warn others about purchasing from this company. My advice is just pay a little extra and deal with more reputable companies. I have also requested a return of the paint so that information is also incorrect. As it’s a full pot of 5l, I’ll donate it to a local charity who won’t mind that it’s not a perfect match to the colour it was meant to be.

13 de abril de 2026
Opinião espontânea
logótipo da Paintstop

Resposta da Paintstop

Your refund was refused because the colour was tested against a Farrow & Ball tester pot and was found to be exact.

We contacted Farrow & Ball to check the batch number of the base and they confirmed that there had been no other complaints regarding that base against that colour.

It is clearly stated in the listing that mixed paints are a bespoke product and are non returnable.

The photos you supplied to us bare no relation to our test against genuine Farrow & Ball products.

As the correct Farrow & Ball undercoat was not purchased along with the paint we assume that your problem was either an application error or buyers remorse.

We have been in touch to organise the return of your paint but received no reply.

For claritys sake please find a link to the results of our test.

https://cdn.shopify.com/s/files/1/0549/2526/2892/files/Perfect_match.jpg?v=1776173370

Classificada 5 em 5 estrelas

I have nothing but praise for…

I have nothing but praise for PAINTSTOP. Their pricing is first class and the delivery was unbelievable. We had a minor problem, but their response was typical of them - excellent. Will definitely use them again.

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered 2 Sandtex samples

Ordered 2 Sandtex samples, as weren't available in local stores. They arrived well packaged and on time.
Much better than driving around looking for the samples....

26 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

My paint was delayed but customer services were great...

Just short of a 5 star review, only because my paint order was inadvertently delayed. The range and prices on offer were absolutely comparable to other large online paint outlets, and in many respects their prices far keener.

Most importantly, the response to my complaint about delivery delays was taken in good heart, and I was refunded my postage cost. Can't ask for more than that, thank you.

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have ordered Farrow and Ball paint…

I have ordered Farrow and Ball paint from Paint Stop on numerous occasions and they have always been brilliant. They give the best prices and they package the paint really well to ensure no damage to the tins. Delivery has always been very quick too. Highly recommend.

25 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Impressive. Great service.

"I’m seriously impressed with PaintStop! My order arrived incredibly fast, and I loved having the flexibility to choose my preferred delivery company at checkout.
I did encounter a minor issue with my order, but this is where they truly shined—the customer service was top-notch, and they resolved everything quickly and professionally. Plus, their prices are significantly more reasonable than many other suppliers I’ve looked at. I’ve already placed my second order. Highly recommended!"

4 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Paint Stop gets full marks on everything.

Full marks to this online shop. The prices are extremely competitive, the range good & delivery fast with very well packed products & no nasty surprise waiting at the checkout. I've lost count of the number of firms who want to slap on delivery charges of £30 or more & don't make it clear at the outset. Paint Stop is perfect for household supplies in an era when even DIY shops have little to show in their stores.

6 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Would definitely use again - fab service

The paint was extremely competitively priced, which was the main reason I chose to purchase from Paintstop. The two tins I ordered on Tuesday arrived by Thursday—very quick delivery.
They were well packaged and arrived in perfect condition.
I would definitely use them again. Fantastic service.

24 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great prices and service

Great prices for the items I wanted. unfortunately the courier damaged the parcel so replacements had to be sent. The problem was dealt with quickly and easily. Will definitely buy from here again

20 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Comprehensive and well designed offering

This was a very well designed offering and a comprehensive selection of decorating items. Very pleased with top brands at low prices, easily offsetting reasonable delivery charges. Quick delivery, well packaged. This will be my go to store for decorating, very pleased. Excellent web site.

11 de fevereiro de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais