Pavilion Broadway Opiniões 

365
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What an amazing experience from start to finish . Wonderful friendly and helpful staff in store , giving us that personal touch . The delivery men were extremely friendly and went over and above fo... Ver mais

Classificada 5 em 5 estrelas

The service from Scott & James was excellent! Great communication! Courteous, Smiling, Careful. Took their shoes off on entering my home! Sounds basic but now-a-days most delivery personnel don’t d... Ver mais

Classificada 5 em 5 estrelas

I am really pleased with my sofa. The staff were excellent at delivering exactly when I needed it. I got a tracking email first thing although this didn’t update during the morning, which would’ve b... Ver mais

Classificada 5 em 5 estrelas

What great service, ordered online, immediate phone call to confirm order. Short turn around time, can choose am or pm delivery slot, with tracking Both David and Mark the delivery lads, where fab... Ver mais

Informações sobre a empresa

  1. Loja de móveis
  2. Loja de mobília para quartos
  3. Loja de Iluminação
  4. Loja de mobília para sala de estar
  5. Loja de colchões
  6. Loja de sofás

Escrito pela empresa

Pavilion Broadway is a family-run business founded in 2008. Championing British brands such as Duresta, Vispring & Parlane as well as leading international designer furniture, lighting and home accessories.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

365 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(365)

10 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sue in the showroom was so helpful and…

Sue in the showroom was so helpful and accommodating with our sofas, she went above and beyond to ensure we were happy.
Gareth and Scott delivered them with great care and went through everything before they left to ensure we were happy too! All in all, fantastic service from start to finish, thank you!

22 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Customer centric experience - end to end

Amazing delivery experience! Gareth and Scott delivered my bed today. First of all, I wasn’t in (I was 5 mins away). No problem! They carried on and unloaded and waited for me. As they entered my home, first question “would you like me to remove my shoes?”. I was so impressed by them professionalism and courteousness of them as a team. The whole purchasing experience from start to finish from Sue in the showroom, right through to delivery, has been superb! Bravo

16 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great delivery team

Just had our mattress delivery by Callum & Ross, punctual and friendly and nothing was too much trouble. Very smiley and cheerful for first thing on an icy January morning!

16 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

What amazing service ordered fantastic…

What amazing service ordered fantastic chairs for our conservatory. They were delivered promptly by two very charming young men. Thanks Gareth and Scott you were courteous and professional. Would definitely go to the Pavilion Broadway if we need new furniture, we highly recommend this company.

5 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Product and Delivery

Have just taken delivery of Alderley Leather Patchwork Chair from Pavilion Broadway. The product itself is very well made, and exactly what we wanted. The delivery men, Gareth and Scott were fantastic. They couldn't have been more helpful and helped to move the chair into the lounge and helped with the unpacking. Highly recommend!

19 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Very efficient service

5 star service from David & Mark who called ahead to confirm their delivery time, arrived bang on time and removed all the packaging afterwards. Very helpful and courteous!

18 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

What great service

What great service, ordered online, immediate phone call to confirm order.
Short turn around time, can choose am or pm delivery slot, with tracking
Both David and Mark the delivery lads, where fab in every way, very polite, diligent and took pride in their work, top job and a credit to pavilion broadway

18 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Top Marks

The people at Pavilion Broadway always give the best quality and service possible, and the delivery lads today were no different!!

They are polite and helpful in every way and don't leave until they have your furniture fully checked and placed where you want it. Top marks for standards the way they should be.

18 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Gareth and Scott

Gareth and Scott were meticulous in delivering all items to my house. Their communication skills were second to none as well as ensuring I was happy with the location of all furniture

14 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service would highly recommend

Fantastic service would highly recommend. I ordered a picture for my living room, it was priced very competitively and the shipping costs were very reasonable too. I ordered on Tuesday and received it in perfect condition on Friday. Thank you

15 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you pavilion for your 5 star…

Thank you pavilion for your 5 star service. Quality furniture and service. A special mention to Gareth & Scott who delivered our sofa. Respectful of the property & surroundings, so friendly & chatty and efficient at assembling the furniture which topped off the experience as a whole - 5 star delivery from me. Have bought in the past and will continue to share with others for Quality & service.

14 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I have been a client of Pavilion…and can only rate them as a top company to work with

I have been a client of Pavilion Broadway and feel that they need this special review. May I start by saying that all the staff do their utmost best to give you the best service. I always say that the after sales service is the most important. A piece of furniture arrived slightly damaged which must have happened in transit. PB immediately exchanged it without any fuss. that is what I call after sales service.
Their furniture is out of this world I would not go anywhere else. Thank you David for everything and look forward to working with you again on my next Project. Best Jane Berko Designs

7 de julho de 2023
Opinião espontânea
logótipo da Pavilion Broadway

Resposta da Pavilion Broadway

Thank you for your review, Jane. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your next project :)

Classificada 5 em 5 estrelas

Fantastic customer service

We had some unfortunate issues with our sofa and David, Sue and the other staff were incredibly helpful in resolving those issues. Their customer service is faultless and I cannot praise them highly enough.

4 de julho de 2023
Opinião espontânea
logótipo da Pavilion Broadway

Resposta da Pavilion Broadway

Thank you for your review, Allan. So sorry you had issues with your sofa. We're glad you are happy with the service our team provided. We look forward to helping you with your interior needs again in the future :)

Classificada 2 em 5 estrelas

Wasting my time

Item was sent that was faulty. To the company's credit they sent a replacement that was not faulty. The problem I have is that I had to wait around at home for the replacement to be delivered, and wait around at home a second day for the faulty item to be collected. I was told that if I paid for the postage of the faulty item, so save me time, I would not be reimbursed, and that they would not use a different courier service either, who could be more specific about an arrival time. This transaction has therefore wasted a lot of my time, and the company weren't willing to be flexible to prevent that from happening.

19 de junho de 2023
Opinião espontânea
logótipo da Pavilion Broadway

Resposta da Pavilion Broadway

Thank you for your review. We are constantly trying to improve our customer service. Thank you for your constructive feedback which will be reviewed with the team.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais