pawTree Opiniões 952

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

You need to upgrade your page where if something is out of stock. You charge customer don't offer a refund . When I call support team they simply say you will ship it when you are back in stock.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Everything made by Paw Tree is excellent. I wish the products could be delivered more quickly.Top quality packaging. I will continue to purchase this brand for my dog. My dog deserves the best

Classificada 4 em 5 estrelas

Fletcher loved the freeze dried chicken UNTIL the garbanzo beans were no longer ground up but rather left kinda chunky. She would leave a mess in her eating area, as she ate around the beans. We got... Ver mais

Classificada 5 em 5 estrelas

Exactly as advertised. I’m especially grateful for it being gluten-free. I’ve gotten very ill from other brands. Maggie likes her sweet potato, salmon, etc kibble. I’m a customer until she stops gobbl... Ver mais

Informações sobre a empresa

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Escrito pela empresa

The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad. If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement? It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you. Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

952 opiniões

5 estrelas
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3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Your website is not user friendly

Your website is not user friendly. I tried to add to my order and could not very frustrating. Also your shipping charges are outrageous!

4 de março de 2026
logótipo da pawTree

Resposta da pawTree

Hi Grace, thank you for sharing your feedback. We’re very sorry to hear about the frustration you experienced. Our support team would be happy to take a closer look and assist you directly with your order. You can reach them at support@pawtree.com
or 855-940-5234.

We also appreciate you sharing your experience with the website, as this kind of feedback helps us identify where we can improve and make things better moving forward.

Classificada 4 em 5 estrelas

You need to upgrade your page where if…

You need to upgrade your page where if something is out of stock. You charge customer don't offer a refund . When I call support team they simply say you will ship it when you are back in stock. Oh sorry don't know when it will be in-stock.

Then are your shipping when a customer/me spends $300 to $400 per order . Either spend more on certain products and then can ship free .
Confused and frustrated.

4 de março de 2026
logótipo da pawTree

Resposta da pawTree

Hi Dave, thank you for taking the time to share your experience with us. We’re very sorry for the frustration this caused!

We’re actively reviewing how we communicate stock availability and order status so expectations are clearer moving forward.

We also hear your concerns around shipping. We aim to provide the best possible value, and your perspective as a loyal customer is incredibly important as we continue to evaluate that experience.

Thank you again for your feedback, it’s been shared with our team and will help guide improvements.

Classificada 4 em 5 estrelas

Loved it UNTIL

Fletcher loved the freeze dried chicken UNTIL the garbanzo beans were no longer ground up but rather left kinda chunky. She would leave a mess in her eating area, as she ate around the beans. We got the turkey flavor. She will eat it when she is hungry but often skips meals. She weighs less than 10 pounds. I do not think it is healthy for her to skip meals. Yes, we add seasonings but it doesn’t make a difference.
Your customer service is amazing. Always helpful and friendly and I appreciate that.

1 de fevereiro de 2026
Classificada 5 em 5 estrelas

Efficiency

I placed my order and within a couple days I had an email saying it was shipped and it was delivered a couple days later. Fast and efficient!

4 de janeiro de 2026
Classificada 5 em 5 estrelas

Independent Pet Nutrition Professional…

Independent Pet Nutrition Professional at pawtree since 2019, love the products and use them on my dogs. We've been at Lorain Police Department k9 Unit dogs Don and Echo did the pawtree transition with us last year. No complaints, so we know pawtree works.

7 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Positive Cognitive Changes

We love Pawtree and have seen a positive change in our senior pups over the years after taking Pawtree supplements and switching to the food. Highly recommend to anyone with a cat or dog- young or senior!

4 de setembro de 2025
Classificada 5 em 5 estrelas

My pups love the food

My pups love the food. All natural and healthy for my girls. The delivery is always on-time. The auto-ship option is terrific.

4 de janeiro de 2026
Classificada 5 em 5 estrelas

The proof is in the bag

We just got a new boxer puppy and the breeder told us about paw tree we were a little skeptical, but ordered 3 bags a couple days later.
To say it exceeded our expectations would be an understatement. We picked up our puppy a few days later and they gave us a bag to take home (they do it to everyone getting a puppy) thank Reynolds Homestead Boxers!! Both of our boxers love it!!
We are sold on the food and highly recommend this to everyone!!

4 de janeiro de 2026
Classificada 5 em 5 estrelas

My order was on time, and my youngster loves it!

My order was on time, and it was packaged well. My young miniature schnauzer does not run from this food as she did with the prior food I was feeding her (and it was not cheap dog food by the way). I learned of this food from another schnauzer owner that said her breeder would not give health guarantee unless they fed pawTree, so I thought that to be a pretty good recommendation and so glad I gave it a try. As of the first order I am very satisfied.

4 de dezembro de 2025
Classificada 1 em 5 estrelas

PawTree claims 100% satisfaction…

PawTree claims 100% satisfaction guarantee with a full refund, but they make you pay for return shipping.

4 de dezembro de 2025
logótipo da pawTree

Resposta da pawTree

We’re sorry for any frustration this caused. While we do provide a full refund on products, return shipping is not covered. We value your feedback and will share it with our team.

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