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Resolvecall Ltd Opiniões 1408

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TrustScore: 4.5 em 5

4,4

Cobrança de dívidas
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Not long got off a phone call with James to sort out a payment. This agent was an absolute gentleman. Very friendly, very informative and very attentive. Came to a reasonable solution without feelin... Ver mais

Classificada 4 em 5 estrelas

Obviously no one likes to be told they owe money they knew nothing about but the company handled everything and listened to my side and we came to an understanding that benefitted us both. It wasn’t a... Ver mais

Classificada 5 em 5 estrelas

I spoke with Jerome today who helped me get my payments back on track setting up a realistic plan that was manageable. There was no judgment and he was very efficient and helpful, explaining what next... Ver mais

Classificada 5 em 5 estrelas

Great customer service and friendly staff helped to get my payments sorted and made the whole experience stress free and was a great relief to settle everything. Thank you Kyle for a great service .... Ver mais

Informações sobre a empresa

  1. Cobrança de dívidas
  2. Agência de cobrança
  3. Serviços financeiros não bancários

Sobre Resolvecall Ltd

Escrito pela empresa

Resolvecall is an FCA-regulated company that businesses trust to help reconnect with their customers in a fair, transparent, and professional manner. With years of experience, we specialise in providing effective communication solutions that enable businesses to resolve outstanding matters while maintaining respect and understanding.

Our approach is guided by four core values:

  • Reliability — ensuring we keep our commitments;
  • Responsiveness — quickly addressing customer needs;
  • Resoluteness — finding the best solutions for each individual case;
  • Reasonableness — always treating people with respect and understanding.

Whether we’re communicating through letters, phone calls, or conducting amicable home visits, our focus is on creating a positive and professional experience for all involved. Our team is trained to be empathetic and to handle each situation with care, making sure we achieve the best possible outcomes for customers and businesses alike.

We understand that, due to the nature of our business, customers may not always reach out with positive feedback, but we always welcome and appreciate any feedback we receive. Every review, whether positive or constructive, is a valuable opportunity for us to improve our services. We take customer concerns seriously, taking full responsibility when things fall short, and using all feedback to continually refine and enhance our practices.

At Resolvecall, we’re committed to providing the highest level of customer service, ensuring transparency, accountability, and fairness in everything we do. We aim to build trust with our customers and the businesses we work with, fostering long-lasting relationships based on mutual respect and positive resolutions.

Here to Help You

Escrito pela empresa

Clear, Fair, and Respectful
At Resolvecall, we’re here to make communication simple and fair. Whether by letter, phone, or visit, we work to resolve matters with respect, clarity, and understanding — so you can move forward with confidence.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Ben the staff member I spoke to was…

Ben the staff member I spoke to was very polite and understand about my mental health and other problems I have going on payment was straight forward on point solved the solution that was very convenient for my situation that I am in so thank you very much Ben I appreciate your kindness today

17 de abril de 2026
Classificada 5 em 5 estrelas

James is your guy to speak to!

Not long got off a phone call with James to sort out a payment. This agent was an absolute gentleman. Very friendly, very informative and very attentive. Came to a reasonable solution without feeling pressured at all. Felt like I was talking to one of my buddies. Thank you James!

Mrs Williams.

17 de abril de 2026
Classificada 5 em 5 estrelas

Easy and pain free to deal with

I received correspondence today from resolvecall so I called them and the gentleman called Toby was very courteous and understanding! It was such a simple and painless way of setting up an affordable payment plan

17 de abril de 2026
Classificada 5 em 5 estrelas

I spoke to someone called Sam

I spoke to someone called Sam. He really helped me resolve my matter in such a nice positive way he was amazing. Definitely deserves a work bonus 🙂

17 de abril de 2026
Classificada 5 em 5 estrelas

Aidan deserves a raise! 😁

Aidan was great he was very polite and helpful, we got to a solution very quickly and made it affordable for myself
Thank you for your great customer service!

17 de abril de 2026
Classificada 5 em 5 estrelas

I was extremely worried about making…

I was extremely worried about making that first call as these sort of people an companys have a bad rep but after the first minute I was made to feel totally at ease by the guy at the other end he was polite in conversation caring about how i found myself in this position an so helpful in explaining everything in detail.

9 de abril de 2026
Classificada 5 em 5 estrelas

agent was 5*

i suffer with severe phone anxiety so as soon as i spoke to the agent connor i told him about my anxiety he was so understanding and said we can stop when ever you need to he was lovely 5* for connor thankyou for the way you dealt with my issue

15 de abril de 2026

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