I am very pleased with my different experiences of working with The Pen Shop. They assisted me when finding out what specific model of pen I had in the vast range of Mont Blanc pens, so that I could... Ver mais
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Leia as opiniões dos outros
Visited The Pen Shop in the Trafford Centre on 25.06.22 to purchase retirement gifts for our MD. Prior to arriving I had a telephone conversation with Donna re Mont Blanc pen & wallet. She was most h... Ver mais
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Made a very emotional purchase. Bought my Mont Blanc Fountain Pen in memory of my beautiful Wife Pam who passed in December as a last Birthday Present. It is beautiful and I can use it everyday to rem... Ver mais
Too liitle too late. Altho.i contacted you.immediately after my order when a change could clesrly have been made, you waited over 24 hours to tell me nothing could be done. Nor was there ant info... Ver mais
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Informações sobre a empresa
Escrito pela empresa
The Pen Shop is Europe's largest luxury pens & gifts specialist, stocking brands such as Montblanc, Parker & Cross. Shop online today with free UK delivery.
Informações de contacto
24 Newgate Street, NE61 1BA, Morpeth, Reino Unido
- 0190 4870033
- sales@penshop.co.uk
- www.penshop.co.uk
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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I needed refills for my Cross…
I needed refills for my Cross Rollerball Pen and as I am not very clever with some firms computer systems I phoned and spoke to The vPen Shop.
Extremely helpful response and everything then moved "like clockwork" and my pen is functioning once again.
GREAT!
Really please. Great quality good prices and super fast delivery. 🩵
Fabulous
Fabulous! Immediate response to a query and prompt delivery of a great personalised pen set. Thank you
found payment difficult
found payment difficult, she asked for shipping address , but could not initially input, eventually succeeded, but thought you should know of this
Always great service
Over the years, The Pen Shop has never let me down when I'm trying to find refills for some of the rarer pens I own. Once again, they have supplied me with the refills I needed for an older Dunhill pen that I own and can start using again. Thanks for the great service!
Great product,communication and value…
Great product,communication and value for money products.
Fast shipping too.
Easy to use website
Easy to use website, fast and well packaged delivery and it was gift wrapped 20x better than I could do myself!
What I bought did not work properly!The…
What I bought did not work properly!The Waterman converter would barely turn which is what it is supposed to do. I am still working on it. The ordering and delivery was done perfectly for which I give you five stars. I have already reported this previously which perhaps you haven't seen.
Cross roll pen
From ordering to receiving thus beautiful pen was an excellent experience. I took my pen to church and used it for the first time to make notes. I am very pleased with the cross.
Correct Item delivered more quickly…
Correct Item delivered more quickly than expected
Non receipt of order
Hi Will, I have not received my order. I see an email from.parcelforce that they addressee refused to accept. That is not the case. No courier cslled to my home on 21st November as my wife was at home and I have a recording bell.
Regards
Tony
Prompt efficient service.
Just perfect
Easy ordering system. Terrific communication throughout. Delivered in extra speedy time. Most importantly. 2 beautiful pens, professionally engraved and packaged stylishly. Thank you. The perfect gift for someone special to mark a momentous occasion.
The discount was a lovely surprise and…
The discount was a lovely surprise and our order arrived in very good time, Would order again.
Great service
Great service, I ordered and the delivery was very prompt, would not hesitate to recommend
Fountain pen
Excellent range of pens available. Grey with gold trim Sheaffer fountain pen purchased as a gift. Smart pen, reasonably priced and delivered promptly.
It was like going back in time when customers were more than just a customer.
The quality of service and ease in which you can access someone to chat with is superb.
Staff listen and assist. No if’s, No But’s, No Maybe. They do what they say they are going to do.
I’ve told my friends to purchase from this company. We need to support these people to maintain this extremely high level of service.
Will gave me advice on the quality of…
Will gave me advice on the quality of the on line photograph of the pen I wanted for a wedding gift to my son in law - he turned out to be right! (The picture was misleading). Very happy with the purchase - as was my son in law! Friendly advice given without feeling under any pressure.
Excellent service and a wide choice of…
Excellent service and a wide choice of items
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