Peter Stevens Motorcycles Opiniões 2

Just purchased a new Triumph Trident at Peter Stevens Geelong ran into Shaun O’Boyle. Great salesman. Nice bloke. It’s my 3rd bike purchased from this crew. I am 72 and appreciate professional service.

bike accidentMy story is that in August 2021 i had my Harley Davidson motorcycle serviced by Harley- Heaven Adelaide, motorcycle dealership where the scheduled 8000klm service which covered all aspects and controls of the motorbike are checked and tested ( arguably ) and where i asked to have a different set of Harley handlebars fitted and so after showing these new handlebars to the service mechanic he told me these would be fine,which should have been the case as this was a common request by Harley owners.The following day i picked up my bike from H.H and noticed the indicator on the right side (throttle side) was sticking but did not think much of it at the time.I did not have a chance to ride the bike for another week when i decided to take a ride along the coast so during my ride i needed to slow down for a set of corners and to my horror found the throttle had jammed open causing my back wheel to spin throwing me off the motorcycle and according to police report sliding 90 meters along the road and placing me in hospital for 4 weeks with many serious injuries. Soon after leaving hospital i contracted a law firm to start a legal suit against H.H who had a very senior mechanical engineer to examine my bike and particularly the work done on the handle bars and found serious mistakes on connecting the throttle assembly.My lawyers arranged a meeting at their offices with lawyers for Harley-Heaven Adelaide where H.H denied all responsibility and offered me an amount barely covering the cost of the bike which considering my injuries I refused and have not had any luck with the law suit since.I am at a loss to understand how a company can injure a customer so badly with such obvious culpability and treat a long time customer with such disregard