Peter Tyson - Carlisle Opiniões 1869

This was another purchase from Peter Tyson, and again it was an easy transaction and fast delivery—a great company to do business with.

I’ve used Peter Tyson before and have always receive excellent customer service.
My recent purchase was no different and from purchase to delivery was very quick. My Arcam SA25+ now sits proudly alongside my HiFi system.

I made a couple of purchases recently. I was impressed with the helpful salesman and the speed of delivery.
I had an issue with one item which required technical help . I was put through to the right person who sorted everything out.

Purchased a Marantz Cinema 60 from Peter Tyson, but sadly experienced a few issues, firstly with the item being faulty, then the replacement being damaged in transit. On each occasion the firm addressed the issues speedily and efficiently and at no point did I ever feel unsupported. Exceptional customer support.

Great service, great choice of products. Ordered a pair of Dali Oberon 5's for a very competitive price. Payment was easy to make online, and the speakers arrived the next day as promised. I would definitely use this audio suppliers again for future purchases.

Following the delivery of an incorrect item, due to a picking error, the customer service from Joe was top class. He swiftly arranged for the correct replacement to be sent out that day, subject to the usual DPD vagueness. Amazingly it arrived and a swap was carried out. Joe was always upbeat, helpful and proactive throughout my email conversation and I find it very easy to recommend Peter Tyson.
Especially if things don't quite go to plan!

Worst on line purchase experience ever ! Ordered -paid for- delivery date confirmed by Tyson's and courier, DPD. Arrived home from holiday to find one loudspeaker delivered . Left on my drive in full public view. No sign of the other speaker. All the above nonsense a full two days before delivery was supposed to take place. Unable to call Tysons just directed to email them. Order cancelled due to woeful experience. If you can't what you want just ensure you pay by credit card. I'm simply struggling to find how I could describe this totally crap service. I was prepared just to move on as I had sourced my loudspeakers from elsewhere at a better price as it happens but if they are stupid enough to request a review I'm more than happy to supply one.

I purchased an amplifier, speakers and a music streamer. All arrived on time and had a fantastic support from the team. When I faced technical challenges they called me and resolved everything in a professional way. Really happy and can’t recommend them enough.

great price and swift delivery brilliant service.

Excellent professional caring company - well done

Quick delivery, cheapest place for my goods, will use Peter Tyson again

A great price for the headphones and delivery was as promised. This was backed up by excellent customer service and communication.

Got a great deal on my chosen tv. Free delivery and an unexpected £200 off at checkout. Was expecting delivery in 2 or 3 days, well what do you know it arrived the very next day. Impressed !! Had never heard of Peter Tyson before and never knew they were in the same county as me. Will use again.

Purchased a Loewe TV after receiving excellent technical advice and guidance from Gary. During the home installation, I realised this premium TV didn't suit the location in my home. The next day, I returned to Peter Tyson, where Dan handled a hassle-free exchange and offered further clarity on the options available. I was given a full exchange for another new TV and even offered refreshments while the replacement was brought out and the paperwork updated. The best service I have ever received. This was my first experience with Peter Tyson, and I'll definitely be back soon.

I recently had to return a projector and switch to a BenQ GP520. Michael from the Customer Service Department went completely above and beyond throughout the entire process! He was incredibly helpful, honest about stock and accessories, and even managed to arrange a generous goodwill gesture for me to ensure my new setup is ready in time for the big match next week. Peter Tyson's customer care is absolutely legendary, and dealing with Michael was an absolute pleasure. I cannot recommend this company highly enough. Brilliant experience from start to finish!

Very helpfull ppl, And there not Rude if you dont know smth, they will explain in laymans terms so you can understand. 👍

I bought a Much Loved av receiver from Peter Tyson and it was delivered next day. It had a small problem and Michael in customer care took the reigns to sort it out for me. It was returned and moneys were put back to my card straight away. Because of the attention given I have just bought a brand new Denon av receiver from them as they totally care for their customers. Its rare now to find a company that has this ethos. Peter Tyson staff in my mind is well worth the 5 stars i have easily given . So thank you again Michael and the team at Peter Tyson.

I have bought many items and always had great service, i can highly recommend them

I bought a £1000 Bang and Olufsen Bluetooth speaker, which didn’t work. I contacted Peter Tyson and they immediately arranged a replacement, which would be exchanged on their next DPD driver’s visit. This happened the next day, and I received the new speaker, which worked perfectly.
This was an exceptionally expedient and satisfactory outcome, which few other companies would match.