Very quick replies and service. A clean and easy to follow website with very helpful information about each item. Good follow up and a strong feeling that the customer is really important. There w... Ver mais
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Leia as opiniões dos outros
I bought a beautiful Sonus Faber Omnia from Peter Tyson. Their pricing was fantastic so took the plunge not knowing the firm very well. The speaker arrived in great time and worked perfectly. Howe... Ver mais
Have bought a few, varied electricals through Peter Tyson and each time they've arrived exactly as described, on the delivery date stated and packaged well. Never had an issue and always on the list o... Ver mais
A empresa respondeu
FiiO player wanted but delivery uncertainty with all sources. Call to PT: issue is with 32GB chips sources. 64GB ok and in stock. PT prices as good as anybody's and free pnp with two wd delivery. Orde... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de dispositivos electrónicos
- Loja de eletrodomésticos
- Hi-fi
- Loja de home theaters
- Loja de aparelhos de som
- Loja de televisões
Escrito pela empresa
Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.
petertyson.co.uk
Escrito pela empresa
Informações de contacto
Shaddongate, CA2 5TE, CARLISLE, Reino Unido
- 01228546756
- sales@petertyson.co.uk
- www.petertyson.co.uk
4,9
Excelente
14 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent as always
Excellent as always. Good trustworthy company and extremely helpful staff this time they definitely went the extra mile for me. I'll definitely be back again in the near future.
8 de julho de 2026
Resposta da Peter Tyson
We're so pleased to hear you had such a positive experience with us and that our team went the extra mile! We truly appreciate your kind words and look forward to welcoming you back, Lee.
Great customer service
Although I ended up cancelling my order because I no longer required the item, I am so happy with the customer service for being honest and responsive, I’ll 100% look here first for white goods / Electricals in future.
20 de julho de 2026
Opinião espontânea
Resposta da Peter Tyson
We're so pleased to hear that our customer service team was able to assist you effectively, even with your cancellation. We truly appreciate your kind words and look forward to helping you with your future white goods and electrical needs, Tiffany.
very polite and good quality and good…
very polite and good quality and good delivery on time
8 de julho de 2026
Resposta da Peter Tyson
We're so pleased to hear you had a positive experience with our team, product quality, and timely delivery. Thank you for your wonderful feedback, Dennis!
Good product at reasonable clearance…
Good product at reasonable clearance price- easy transaction with ref: and full receipt + initial delivery details - follow up details precise and fully adhered to ,down to within 5mins of schedule - communication and after-service for the period between purchas and delivery=excellent..
6 de julho de 2026
Resposta da Peter Tyson
We're so pleased to hear you had such a positive experience with your recent purchase, from the easy transaction and reasonable price to the precise and timely delivery. We truly appreciate your kind words about our communication and after-service!
Peter Tyson Fantastic company
Fantastic company, I loved the speed of delivery and efficiency of ordering, and after sales support was second to none, I would highly recommend Peter Tyson as a retailer to buy your electrical goods from this company and you’ll find you will not be disappointed.
7 de julho de 2026
Resposta da Peter Tyson
We are so pleased to hear about your positive experience with us! It's wonderful to know that you found our delivery speed and ordering process efficient, and our after-sales support to be excellent. Thank you for your high recommendation!
Resposta da Peter Tyson
Thank you for your wonderful five-star review, Christopher! We are so pleased to hear that you experienced quick and easy excellent service. Your feedback is greatly appreciated.
First class service
First class service. I have been buying from them for years. This time I bought a headphone amp and had issues with the range of the remote volume control. They recommended a different unit and took back the original. All I had to do was pay the invoice and answer the door bell.
21 de julho de 2026
Opinião espontânea
Resposta da Peter Tyson
We're so glad to hear about your positive experience and that we could resolve the issue with your headphone amp so smoothly. We truly appreciate your continued loyalty over the years, Chris!
Great upgrade. Great Saving
Peter Tyson are always pro-active with their nearly new / ex demo stock.
Saw this fantastic speaker upgrade at a great price.
Delivery was quick. No issues on the day.
Everything exactly as described.
7 de julho de 2026
Resposta da Peter Tyson
We're thrilled to hear you're so pleased with your speaker upgrade and our nearly new stock! It's great to know that everything was exactly as described and that delivery was quick. Thank you for your positive feedback, Scott.
Excellent customer service
Excellent customer service. Although there were issues with FedEx, the staff at Peter Tyson instantly paid back the extra charge I'd paid for next day delivery and were happy to cancel my order with a full refund were FedEx not able to successfully deliver
2 de julho de 2026
Resposta da Peter Tyson
We're so pleased to hear that our team was able to assist you efficiently despite the delivery issues, Hendryk. We always strive to provide excellent customer service and are glad we could ensure your satisfaction.
Resposta da Peter Tyson
We are truly grateful for your wonderful feedback. It means a lot to us that you had such a positive experience, Issac.
Service second to none
A great range of products. Service second to none, when things don’t go to plan, they are eager to help.
I am delighted with my Caspian Streaming Amp, and
Quad transport.
Highly recommended
7 de julho de 2026
Resposta da Peter Tyson
We're so pleased to hear you're delighted with your Caspian Streaming Amp and Quad transport! It's wonderful to know our product range and commitment to helping when things don't go to plan are appreciated. Thank you for the high recommendation, Alan!
Great service as always from Peter…
Great service as always from Peter Tyson.
I also used there trade in offer which was a great way to upgrade.
6 de julho de 2026
Resposta da Peter Tyson
We're so pleased to hear you consistently receive great service, Nigel! It's wonderful that our trade-in offer provided a great way for you to upgrade.
Great Service
Quick delivery, great response time and well packaged. Great service!
6 de julho de 2026
Resposta da Peter Tyson
We're so pleased to hear you experienced quick delivery, great response time, and well-packaged items. Thank you for acknowledging our great service, Kevin!
Item arrived quicker than expected
6 de julho de 2026
Resposta da Peter Tyson
We're so pleased to hear your item arrived swiftly! We appreciate you sharing your positive experience with us, David.
Have used for 25 years
Have used for 25 years, service and choice and quality of purchases has always been first class.
6 de julho de 2026
Resposta da Peter Tyson
We are so incredibly grateful for your loyalty over the past 25 years. It's wonderful to hear that our service, selection, and quality have consistently met your expectations. Thank you for your kind words!
Had exactly what I wanted at a good…
Had exactly what I wanted at a good price
Delivery was very prompt
Everything as I expected. I would thoroughly recommend Peter Tyson.
6 de julho de 2026
Resposta da Peter Tyson
We're so pleased to hear you found exactly what you were looking for at a great price and that the delivery was prompt. It's wonderful to know everything met your expectations, and we appreciate your strong recommendation!
Overall a good experience
Overall a good experience, but order tracking could be improved. I placed an order for an aircon unit that was on back order and had to chase over phone / email for updates. That being said, price was fair, delivery was quick with DPD and no issues with the unit itself so would be happy to order from Peter Tyson again.
3 de junho de 2026
Resposta da Peter Tyson
Thank you for your feedback, Andy. We're pleased to hear you had a good overall experience with your aircon unit and found our pricing fair and delivery quick. We apologise for the inconvenience with tracking your back-ordered item and appreciate you bringing this to our attention. We're always looking for ways to improve our service.
Once again the team at Peter Tyson have…
Once again the team at Peter Tyson have demonstrated how customer service should be done. From pre sales advice on audio equipment specific to my listening environment and needs, discussions on my options, in store demo, to post sales questions about configuration and ultimately facilitating an exchange of a product to better suit me once tested in my environment.
All of this conducted by email, phone and in person over several weeks and with the support of several members of the team.
All of this in addition to excellent pricing!
Peter Tyson will always be my first and preferred port of call for audio products - they should be yours too.
20 de julho de 2026
Opinião espontânea
Resposta da Peter Tyson
Thank you for your wonderful feedback, David! We are so pleased to hear that our team provided you with such a positive experience, from initial advice to post-sales support and product exchange. We truly value your loyalty and look forward to assisting you with your audio needs again in the future.
5 star service
I placed a back-order for some speakers as they weren't in stock and Ben at Peter Tyson was good enough to reach out with some alternatives at an excellent price. I accepted the deal and I'm so happy I did - they're even better than the speakers I had chosen and were delivered the next day. A real testament to the fantastic technical knowledge and customer service at Peter Tyson. I'll definitely use them again.
15 de julho de 2026
Opinião espontânea
Resposta da Peter Tyson
We're so pleased to hear about your excellent experience, Dan! It's wonderful that our team could help you find even better alternatives and provide such quick delivery. We truly appreciate your kind words about our technical knowledge and customer service. We look forward to assisting you again.
Excellent service and delivered within…
Excellent service and delivered within the time frame highly recommended
2 de julho de 2026
Resposta da Peter Tyson
We're so pleased to hear you received excellent service and that your delivery arrived within the expected timeframe. Thank you for your high recommendation!
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