Pets Plus Us Opiniões 

191
•
TrustScore: 1.5 em 5

1,6

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

After multiple consecutive years of double digit increases they raised my premium 28% this year. When I asked for more information justifying such a large out of line increase they said they would ge... Ver mais

Classificada 1 em 5 estrelas

Absolutely hopeless. Made a claim. Submitted documentation. Received approval that the funds would be sent. Never saw the cheque. Talked to customer service that said they would take care of it, n... Ver mais

Classificada 1 em 5 estrelas

When I initially got this insurance it was $99 per month, $200 deductible and 80% coverage maximum $7500. Now my dog is 5 they charge $150 per month and increase the deductible to $400. I am shocked!... Ver mais

Classificada 1 em 5 estrelas

Do not purchase insurance from this company. Our premiums increased 130% with no notice and no explanation. We are now paying $300 a month and we’re essentially told to take it or leave it. In tryi... Ver mais

Informações sobre a empresa

  1. Loja de animais de estimação
  2. também em
  3. Farmácia
  4. Veterinário

Escrito pela empresa

Pets Plus Us provides pet health insurance for your dog or cat and is the only pet health insurance designed by pet owners and veterinarians. We have pet health insurance plans for every budget, that way you can worry less about veterinary care costs and focus more on providing the best quality of life for your pet.


Informações de contacto

1,6

Muito mau

TrustScore: 1.5 em 5

191 opiniões

5 estrelas
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2 estrelas
1 estrela

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1,6

Todas as opiniões

(191)

47 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Don’t go with this company

Signed up when my pups were 4 months old. Did what was asked. They take my money each month but whenever I submit a claim they day there is not enough paperwork. I do not know what they want as they have all my paperwork. The pups are young so there isn’t that much to send. I’m totally frustrated. What a waste of time and money.

15 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Most unreliable insurance company

Most unreliable insurance company , i bought a plan through Costco website as i am a costco member and their offer discount but they drive you mad , Their underwriter Northbridge insurance is crazy and not pet friendly , they just want 100% security for their money . They started deducting premium from my credit card for months and didn't underwrite the policy and after i asked them they started gathering old medical documents and finally after 3 months made the policy with so many exclusions that it become useless .
ADVICE : STAY AWAY FROM THIS COMPANY

14 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

My only reason for signing up for pet…

My only reason for signing up for pet health insurance was to have dental care for my dog (I have had this type of breed my whole life and dental was my only health concern) I was going to go with a basic $40 per month plan, but because dental was my concern the rep on the phone told me to go for this $70 plan, that she had her pet on and had already claimed a dental cleaning. I really think that when someone calls in for dental coverage your reps shouldn’t tell them that dental is covered when it isn't. I have looked back on my notes from when I was calling around to different pet insurance places and I had written down in the notes from your rep- she told me my plan covered dental and extractions. As I stated before this was the ONLY reason I signed up for pet insurance. I have now paid over $1000 in insurance fees for absolutely no reason and wish that I would have went with another company that actually does what they say they will as now my dogs teeth are considered a pre-exsisting condition. This company is a complete scam, do not get insurance with them.

8 de julho de 2019
Opinião espontânea
Classificada 4 em 5 estrelas

Probably the best as far as Pet Insurance goes...

Probably the best company as far as Pet Insurance goes - really wish the annual premium increases weren't so high though, it's definitely getting up there every time another price jump happens

5 de outubro de 2018
Opinião espontânea
logótipo da Pets Plus Us

Resposta da Pets Plus Us

Hi Samantha, Thank you for your feedback. At Pets Plus Us, we don’t increase premiums based on how many claims you’ve made or the age of your pet. That said, we do have to keep our premiums in-line with the costs of veterinary care published annually by the veterinary college which continues to rise due to inflation and the continued advancement in veterinary medicine. For these reasons, and to ensure that we are able to provide the best possible coverage, you can anticipate a rate increase on an annual basis. Rate increases are incremental and ensure that we can continue to offer our members a range of reimbursement options. Thanks & paws up!

Classificada 5 em 5 estrelas

The day I called to inquire about their…

The day I called to inquire about their policy I was overly impressed by the customer service from their representative. This, combined with my extensive research on the various policies available, is what made me choose Pets Plus Us over the competitors. I have since processed various claims due to my puppy being attacked; each time I contact them, I am overwhelmed with their support, empathy and willingness to ensure I get the best coverage possible for my furbaby. I am beyond happy that I chose Pets Plus Us over the competitors!

3 de outubro de 2018
Opinião espontânea
logótipo da Pets Plus Us

Resposta da Pets Plus Us

Hi Lynn, Thanks for your review. We are glad that we were there when your pup needed us and happy to hear your experience with Pets Plus Us has been good. Thanks & paws up!

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