Appreciated that the item I wanted was available and very reasonably priced. The shipping fee was unfortunate, but because the item was cheaper, I just got multiples to get to the point that the savi... Ver mais
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Leia as opiniões dos outros
The order was altered without my consent, I tried to reach out via every possible channel- the team isn’t responsive in any way. I cancelled the order minutes after receiving the email about them chan... Ver mais
Well its my first time ordering from this company and I like that my products arrived in a timely manner and was box up and packaged well.
A empresa respondeu
The ordering process was simple, easy and fast. I can't review/rate the product as i have not received it but received the reminder to do the review. As per tracking, I should receive the parcel in 2... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Pharmacy24 is one of the leading pharmacies in British Columbia. We are open 7 days a week to serve better service to the customers. Our Prescription Reminder service makes it easier to manage your repeat prescriptions. It is a convenient way for you saving you time, and is simple to arrange your medicines. We pharmacy store available in 3 locations:- Abbotsford, Chilliwack, and Vancouver. Our mission is to bring healthcare within the reach of every individual. We are committed to the achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity
Informações de contacto
#108 – 2777 Gladwin Rd Abbotsford, BC, V2T 4V1, Abbotsford, Canadá
- (604) 966-2383
- info@pharmacy24.ca
- www.pharmacy24.ca
4,1
Bom
179 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 77% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Solid support and delivery updates
My order arrived faster than expected and the packaging was very secure, everything was well protected. Smooth experience.
17 de dezembro de 2025
Resposta da Pharmacy24
Thank you so much, Jessica, for your wonderful feedback! Your satisfaction means a lot to our team. Thanks you again!
Delayed delivery, but great support
My order took a bit longer to arrive. What I appreciated was the solid packaging and how well everything was protected. The support team stayed in touch and guided me throughout, which made the delay much easier to deal with. Overall, still a good experience with pharmacy24.
17 de dezembro de 2025
Resposta da Pharmacy24
Thank you, Emily, for your honest and thoughtful feedback.
Resposta da Pharmacy24
Thank you, David, for your feedback! We're glad you found our prices great, it’s our goal to offer quality and value to our customers. Looking forward to serving you again!
I haven't received my order
I haven't received my order if I wanted my money I wouldn't have bought the product..I would like to have the product I purchased
30 de novembro de 2025
Resposta da Pharmacy24
Dear James,
Thank you for reaching out. We're truly sorry to hear that you didn't receive your order. We understand how frustrating this can be and apologize for any inconvenience caused.
Please note that a full refund has already been processed for your order as a resolution. If you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to let us know.
We appreciate your understanding and hope to serve you better in the future.
Warm regards,
Pharmacy24
Customer Support Team
Quick shipping
Quick shipping, recieved an otc item unavaiable in a different country. Thank you for eliminating my issues
1 de dezembro de 2025
Resposta da Pharmacy24
Hi Anthony,
Thank you for your kind feedback! We're glad to hear your order arrived quickly and helped solve your issue. We truly appreciate your support!
Best regards,
Pharmacy24
I ordered two neck braces
I ordered two neck braces. They processed the order. your company sent me notifications that our order had been shipped.
You then contacted me and said we are processing your credit.
I contacted the company left a message and said what has happened when I really want this product.
Nobody returned my call.
Waiting for my credit card statement to see if I have a credit, but I'm very disappointed with the service. Somebody could've notified me that the product wasn't available. I'm not sure what happened.
Regards,
Teresa
20 de novembro de 2025
Resposta da Pharmacy24
Dear Teresa,
We're truly sorry for the confusion and inconvenience you experienced with your recent order. We understand how frustrating this situation must have been, especially when you were expecting the product and didn’t receive timely communication.
Please note that a full refund has already been processed for your order. However, we sincerely apologize for the lack of clarity and follow-up on our part. Your feedback is extremely valuable, and we are actively working to improve our communication so this doesn’t happen again.
If there's anything more we can do to assist or if you’re still interested in the product once available, please feel free to reach out, we’d be happy to help.
Kind regards,
Pharmacy24,
Customer Support Team
Shipping was fast!
20 de novembro de 2025
Resposta da Pharmacy24
Hi Michael,
Thank you for your feedback! We're glad to hear your order arrived quickly. We appreciate your support!
Best regards,
Pharmacy24
Avoid this site
recently placed an order with Pharmacy 24 and was very disappointed with the experience. The website did not show the shipping cost until after I had already completed the order, which felt misleading and not at all transparent.
Immediately after seeing the final charge, I emailed to cancel the order and also tried calling their customer service. Unfortunately, no one responded to my email, and my calls went unanswered. Despite my immediate cancellation request, the order was still shipped out with no communication from them at all.
Overall, my experience felt unprofessional and lacking in transparency. I hope the company improves its communication and checkout process, because customers should be able to see all fees upfront and expect timely support.
2 de dezembro de 2025
Opinião espontânea
Package never made it to me even though…
Package never made it to me even though I put the correct mailing address. When I reached out to them and LinkedIn we had back and forth conversation about my package arriving as they had said that it had been delivered but I have a camera in the camera never showed anybody to deliver my package so they sent the package back. The last update that I have is that it's been delivered to Surrey,BC. I also noticed that I have not heard anything on the follow up of where my package is and when it will be delivered. I'm going to request a refund
12 de novembro de 2025
Opinião espontânea
Great Experience
Ordering was easy and everything arrived on time and was perfect.
6 de novembro de 2025
Resposta da Pharmacy24
Hi Cecilia,
Thank you for the kind words! We're delighted to hear that everything went smoothly and your order arrived just as expected.
Best regards,
Pharmacy24
Got what I ordered in a timely manner.
1 de novembro de 2025
Resposta da Pharmacy24
Thank you so much, Julie! We're glad to hear your order arrived on time. We truly appreciate your support and look forward to serving you again in the future!
Quick response
24 de outubro de 2025
Resposta da Pharmacy24
Thank you, Colleen! We’re happy to hear you had a quick response experience. Your satisfaction means a lot to us, and we’re always here if you need anything!
Resposta da Pharmacy24
Thank you so much, Patricia! We're thrilled to hear everything arrived quickly and just as expected. We truly appreciate your kind words and look forward to serving you again!
Resposta da Pharmacy24
Thank you so much for your wonderful feedback! We're glad to hear you found the product available, shipping quick, and pricing reasonable. We truly appreciate your support and look forward to your next order!
Still have not received my order
Still have not received my order! Almost a month later!
25 de setembro de 2025
Resposta da Pharmacy24
Hi Anne,
Thank you for your patience, and we're truly sorry for the delay you've experienced.
We completely understand how frustrating it is to wait this long for your order. Your package was shipped promptly on our end and is currently in transit with Canada Post, as shown in the tracking update. Unfortunately, due to the recent Canada Post labor disruptions, some deliveries are taking longer than usual to arrive.
Your order is expected to be delivered by Friday, October 24, and we’re closely monitoring the tracking to ensure it reaches you. We genuinely appreciate your understanding during this unexpected situation.
If you have any further questions or need help tracking your parcel, feel free to reach out - we're here to assist you every step of the way.
Warm regards,
Pharmacy24,
Customer Support Team
Fast shipping. Reliable service. Always here for you.
I bought a product for my surgery
I bought a product for my surgery, asked for priority delivery, and it arrived earlier than expected.
26 de setembro de 2025
Resposta da Pharmacy24
Hi Paulo,
We’re so happy to hear that your order arrived earlier than expected and that everything went smoothly before your surgery!
Our team always aims to ensure timely delivery, especially when customers need medical products urgently.
Thank you for trusting Pharmacy24, and we wish you a speedy recovery and great health ahead.
Pharmacy24 Customer Care Team
Two weeks past and I still didn’t…
Two weeks past and I still didn’t receive my order, i paid 15$ delivery fees to get my order and I think I lost my 50$
26 de setembro de 2025
Resposta da Pharmacy24
Hi Olena,
We’re truly sorry for the delay and understand how frustrating this must feel. The recent Canada Post strike has caused unexpected interruptions across the country, and unfortunately, your order was caught in this disruption.
Please rest assured — we are a verified Canadian pharmacy, and your order has not been lost or ignored. Our team has already contacted Canada Post for updates, and we’re closely monitoring all delayed shipments.
Your satisfaction matters deeply to us, and we truly appreciate your patience during this nationwide delay. 🙏
Pharmacy24 Customer Care Team
They proved themselves to be…
They proved themselves to be trustworthy - I got what I paid for and I would definitely recommend them to anyone.
22 de setembro de 2025
Resposta da Pharmacy24
Hi Clarence,
Thank you so much for your kind words! 🌟
We’re thrilled to know that you received exactly what you ordered and that you trust us. Your recommendation means a lot, it motivates our entire team to keep providing reliable service and genuine products across Canada.
We truly appreciate your support and look forward to serving you again soon! 💙
Pharmacy24 Customer Care Team
Resposta da Pharmacy24
Thank you, Monika, for your kind words! We're so glad to hear that you found the ordering process easy and that your order arrived quickly. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Pharmacy24 is great!
19 de setembro de 2025
Resposta da Pharmacy24
Thank you so much, Nina, for your kind words and support! We're thrilled to hear that you're happy with Pharmacy24. Your satisfaction means a lot to us, and we're here whenever you need us.
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