Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Seit über 20 Jahren bin ich Mitglied bei Pinecone Research. Und fühle mich seit der Umstellung der Umfragen auf Punkte komplett veralbert. Wo früher eine Umfrage 5 Euro als Papiergutschein gebracht... Ver mais

Classificada 1 em 5 estrelas

I have been a member for several years but lately I just get screened out after answering several questions. I have now given up. Can't see anywhere to delete my account so have unsubscribed from all... Ver mais

Classificada 1 em 5 estrelas

War viele Jahre lang treues Mitglied von Pinecone Research. Dann hat man mir mit einer lapidaren Infomail mitgeteilt, dass ich zukünftig 40 % weniger für Umfragen erhalten soll. Dafür dürfen die ihr... Ver mais

Classificada 1 em 5 estrelas

I signed up to Pinecone Research in around 2001, and regularly participated in surveys and product trials. I enjoyed it, and the surveys felt fairly remunerated and reliable. They've been less frequen... Ver mais

Informações sobre a empresa

  1. Agência de Marketing Digital
  2. também em
  3. Agência de Marketing
  4. Consultor de Marketing
  5. Serviço de marketing online

Informação fornecida por diversas fontes externas

PineCone Research is at the forefront of “online research”, today’s sophisticated and leading-edge approach to gathering consumer opinion. Consumer input is vital to the development of new and improved products.  Traditional survey methods, although effective, can be inconvenient and time consuming.  Online research helps solve this dilemma.  ; With online research, you can answer surveys from the comfort and convenience of your own PC and at a time that is convenient for you. Keywords: PineCone, research, epanel, marketing, online, on-line, karen scott, treehouse


Informações de contacto

1,3

Muito mau

TrustScore: 1.5 em 5

203 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,3

Todas as opiniões

(203)

49 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

PCR Has Been in Decline for a While

PCR & I go back quite a way. There was a time when I enjoyed getting survey invites, & even the occasional product to review, from this once reputable consumer research group. That was then. Since the early 2000s they've morphed into a lumbering oaf of contempt & complacency. There are no personnel at this firm who give a crap. The only person who may begrudgingly reply is the co.'s Jill of all trades, Karen Scott, the woman who refused to reactivate my dormant accnt this past spring. Karen, your disdainful attitude can not sit well with me or myriad others. If you want evidence of this, have a look at your firm's mediocre user-satisfaction scores.)

7 de setembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Started off well a few years ago and…

Started off well a few years ago and they paid out decent amounts for surveys and goods tests at home,toothpaste,chocolate,disinfectant sprays and the like.However after three years membership and accruing several points they cancelled my membership without telling me and I lost my points. I queried the sudden unexplained annulment with them and their brief reply was that I no longer fitted their demographic and that was it.Be very aware of joining them and claim your rewards as soon as possible if you do.I won't use them again and I've told them so.

1 de setembro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid like the plague

Avoid like the plague. As others have said, they used to be really good but now you can't communicate with them, e-mails are ignored or a standard template reply is sent out. There's no address or phone number for them. They owe me for completed surveys. I would share the opinion of others that this company is now just a scam

16 de agosto de 2018
Opinião espontânea
Classificada 3 em 5 estrelas

Used to be great company but sadly gone downhill

Been a panelist with Pinecone for last few years. Good quality surveys with good incentives to buy some gifts for kids. However, over the last year or so, its gone downhill with too many technical issues, accounts getting locked for no reason. Responses are poor and often delayed. Not a very reliable survey site anymore. Just make sure you keep regularly withdrawing your incentives in smaller amounts just in case you get locked out of your account and lose access to your earnings!

7 de junho de 2018
Opinião espontânea
Classificada 2 em 5 estrelas

I have been a member four weeks ago…

I have been a member four weeks ago completed first survey with them,they sent 3 dollar check that is cool. Since then I have been locked out of my account. Sent 4 emails at least. No response. Meantime I get survey invite through email I complete that ,get email saying I earned 3 more dollars. However I still can't log in to my account. Nothing back from customer service. I have noticed this is happening to alot of other members. They are legit sight,they pay and surveys are well designed ,however I think there customer service has major issues

16 de maio de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Better than the rest

I joined several panels and this is the best. The surveys are well designed and clearly for genuine companies. I choose to redeem my points for cash (PayPal) after each survey and have never had a problem with payment. They send less surveys than other companies but this is because they dont send irrelevant or poorly thought out ones.

10 de março de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Großartige Bezahlung, verständlich wenige Umfragen

Mir wurde Pinecone Research durch eine andere Umfrageseite empfohlen und durchs Anmelden wurde mir schon €3,25 auf meiner regulären Seite bezahlt.

Mit Pinecone Research erhälst du für jede Umfrage, die du abschließen kannst, €3. Das deutsche PR Team hat viele Prämien wie zum Beispiel Puppen oder Gutscheine, aber versteckt gibt es auch in der "Am Beliebtesten" Kategorie die Möglichkeit, sich die €3 sofort ans PayPal Konto schicken zu lassen.

Ich habe meine erste Umfrage nach circa 1-2 Tagen erhalten. Die Umfrage war extrem angenehm und hat wahrscheinlich nicht mehr als 10 Minuten gedauert. Ich habe mich mit PayPal ausbezahlen lassen und mein Geld war nach genau 20 Stunden auf meinen Konto.

Ich erwarte jetzt nicht häufig Umfragen, aber ich finde wenn man bei diesem Service so schnell €3 bekommt, dann kann man sich auch damit abfinden, dass nicht viele Umfrage zu jedem Profil passen werden.

Es ist selten, eine €3 Umfrage zu finden auf egal welcher Seite, also wieso sollte Pinecone Research anders sein? Ich bin dankbar für die Möglichkeit.

23 de fevereiro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

Pinecone Research - ignoring emails from panelists

Pinecone Research used to be a good company to deal with, giving fairly fast responses to emails and queries answered promptly. Now it seems its gone downhill. No response to a query regarding a missing credit despite emailing numerous times. They claim that they will 'troubleshoot the problem' if an 'incentive' isn't received - but they can't be bothered to reply to emails regarding a problem! I have sent a great number of emails to them.They keep sending me surveys but I have stopped doing them until I am paid (as promised) for something returned - because the trust is gone. Panelists would seem to be just a number with this company - with little or no regard to good communication or sorting out any issues that arise with non payment.

11 de janeiro de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

This company has badly wasted my time

This company has badly wasted my time. I have completed surveys for over a year and chose to redeem my points and get Amazon vouchers. The vouchers never arrived. All my chaser enquiries have been ignored.
This company is a scam and I recommend not getting involved with them. Scammers.

3 de janeiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Good survey company, easy to receive rewards

I like doing surveys for Pinecone Research. They are always on interesting topics usually related to grocery purchases and occasionally you will be sent a product to test.
Your points are credited to your account a couple of days after completion and you can either store the points there to use in their online shop or redeem them straight away via bank transfer or Paypal. The payments do take a couple of days to go through but I havent ever had any problems redeeming them.

1 de dezembro de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

Keep changing the rules to suit them!

They used to send you payment in the form of vouchers for each survey automatically,
Now you have to collect them and exchange at a certain point, except you have to register your paypal to get something useful and you can't do this on the website and they never reply to the emails.......VERY UNFAIR
They owe me in excess of £100!!!!!

19 de agosto de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

Feel very, very let down by this survey company

I was a reasonably new panelist and was being sent a large number of surveys which I duly completed.
From the onset I received luncheon vouchers which I was happy with. I was then told they no longer do these so I set up a paypal account instead.
Over the past two weeks (whilst awaiting over £25 from Pinecone) I have phoned them three times, been promised on numerous occasions that I would receive this payment and that it was being dealt
with as a matter of urgency via management and by their accounts section. Nothing has been done and no recent payments have been forthcoming. The last time I phoned I asked to speak to a manager but they did not want to speak with me.
I have been given contradictory information by email - "Yes you can get luncheon vouchers, no you cannot get luncheon vouchers, yes you can get them, no you cannot, etc etc). Their most recent email told me i could get them but it was too late - I had already redeemed the points for a paypal payout.. which has never happened, and I am certain now that they will not pay.
I am so upset with this company and I feel very let down by them AND I feel used. My time and my effort all for nothing. It feels as if I am hitting my head against a rock trying to get them to sort this out. They simply do not care. I am sorry but I really cannot recommend them. Not at all.

24 de março de 2014
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais