Plant Drop Opiniões 

435
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Delighted with my purchase of a planter which looks great in my garden! Initial confusion over delivery timing - a long wait but worth it. I trust it does ok when frosts arrive - 🤞🏾 Overall, a dis... Ver mais

Classificada 5 em 5 estrelas

Really excellent customer service (as I made a mistake on order and they responded straight away!) and the plant quality was great. We paid extra for the unpacking service - such a brilliant idea. Hig... Ver mais

Classificada 5 em 5 estrelas

Great quality plant and super customer service. I ordered a ceanothus from Plant Drop after fretting over which statement plant I wanted to buy for a key spot in my garden. Their website is really eas... Ver mais

Classificada 5 em 5 estrelas

I purchased a very large indoor tree which needed a specialist installation, the team at Plant drop could not have been more helpful, professional and careful. Thank you so much! High recommend!... Ver mais

Informações sobre a empresa

  1. Centro de jardinagem
  2. também em
  3. Designer de interiores
  4. Serviço de plantas para interiores
  5. Viveiro de plantas
  6. Viveiro de plantas grossista

Escrito pela empresa

Plant Drop specialises in statement plants for designed spaces, expertly sourcing the most impressive feature plants for the home and garden, from renowned growers around the world. This is accompanied by artisanal planters, the finest gardening accessories, and a wealth of expertise.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

435 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(435)

18 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

GUCCI OF THE PLANT WORLD

Difficult to know how it was going to come from the website but my expectations were exceeded. I purchased this as a gift for a friend and she was thrilled. The personal note I requested was attached to one of the brances on the tree, it was beautifully hand written and not just printed, I thought that was a really nice touch. Fantastic customer service who were easy to contact, delivered to schedule. Thank you so much. Highly recommended.

30 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

The plants were delivered 6 days late…

The plants were delivered 6 days late some of top leaves of the rubber plant were broken and damaged it was mentioned to me that another houseplant would be delivered at the same time as an apology for the delay so having spent over £750 with you l wouldn’t say l was happy with your service.

31 de agosto de 2023
logótipo da Plant Drop

Resposta da Plant Drop

Hello Paul,

We sorry to hear that.

We packaged the plants and pots extremely well but there can occasionally be damage on pallet deliveries as these are handled by a third party. If you are able to send pictures to our care team at hello@plantdrop.co.uk we can of course investigate.

As the delivery was delayed we offered a free gift and rather than send a small plant we included a plant care gift set on the delivery as we thought this be well received to keep your new plants looking great.

All the best
Dom

Classificada 5 em 5 estrelas

Delivery process was excellent

Delivery process was excellent: I could select the date, the delivery was well communicated including specific 2hr window and was on-time. The large plants also came without packaging - what a relief after having to get rid of tones of cardboard packaging from other deliveries.

It could be a matter of luck, but the shape and condition of the 2 indoor trees we ordered was excellent I thought.

22 de agosto de 2023
Classificada 5 em 5 estrelas

Thoroughly recommend Plant Drop - and we ordered this from New Zealand!

Very efficient notification of progress of order and then when the order arrived we were so lucky and it was even bigger than we had hoped for! A really amazing lush healthy bushy plant! We ordered this from NZ for relatives in England as a gift and were really happy

15 de agosto de 2023
logótipo da Plant Drop

Resposta da Plant Drop

Thank you for your lovely comments Esther - we really appreciate them.

Classificada 3 em 5 estrelas

Delivery was unhelpful

4 de junho de 2023
logótipo da Plant Drop

Resposta da Plant Drop

Dear Mr Spyer

Our apologies that it wasn't clearer on our website that delivery is kerbside only.

Despite that our driver made sure to bring it onto your driveway to a safe place.

We are pleased to hear you are happy with the quality of the fern and hope you enjoy it for many years to come.

Best wishes
Dom

Classificada 5 em 5 estrelas

My plant arrived on the day promised…

My plant arrived on the day promised and was in good condition. I've had it now for a month and, even though I was warned it might be slow, it is now unfurling its fronds! Very pleased indeed!

8 de maio de 2023
logótipo da Plant Drop

Resposta da Plant Drop

Hello Ian

Thank you for your great review, we are glad to hear you got the plant in great condition when promised.

Best
Dom

Classificada 4 em 5 estrelas

Very quick delivery and helpful…

Very quick delivery and helpful customer service.
Shame the stocklist wasn't updated as one of my items had to be changed so I didn't quite get what I wanted.

4 de maio de 2023
logótipo da Plant Drop

Resposta da Plant Drop

Thank you for your comments Helen and apologies again our stock level wasn't quite
correct on the tree ferns you purchased. We're constantly striving to be as accurate as we can with our stock and were glad we could agree on a different size with you before delivery.

Classificada 5 em 5 estrelas

Great service and product

Everyone at Plant Drop was really responsive throughout. The service and follow-up were impeccable and the install team went out of their way to make everything perfect. And of course the plants are amazing! I will definitely use them again and can recommend them highly

26 de abril de 2023
Classificada 3 em 5 estrelas

The pyracantha I ordered looked great…

The pyracantha I ordered looked great on delivery, but it has been dropping leaves ever since it was delivered - not great considering the price I paid and especially as there’s a no return policy. Not sure I would use Plant Drop again.

12 de abril de 2023
logótipo da Plant Drop

Resposta da Plant Drop

Hello Jane,

We are very sorry to hear that - have you reached out to our customer care team?

We do offer 7 day returns on plants for change of mind and we also will replace items where there is an issue with quality if reported in the first 48 hours.

One of our team will be in contact to understand further.

Best
Dom

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais