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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

From the moment I started my experience everything went south. They had so many hidden fees and obstacles. They do not care about the photos, defend their lazy approach & just want your money. Stay aw... Ver mais

Classificada 5 em 5 estrelas

I honestly didn't really expect much - I thought the idea was cute but figured what could they really do to make these come to life? Well how wrong was I! The images appear to pop off the page, the wa... Ver mais

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Classificada 5 em 5 estrelas

Plum print always delivers an excellent product. I have used them the last several years making books that commemorate grade school work. They take bulky, unwieldy art and somehow make it look amazing... Ver mais

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Classificada 5 em 5 estrelas

I cannot begin to tell you the joy I felt when I received this book and started flipping through the pages. I’ve always cherished the art my children created, and have framed as many pieces as possibl... Ver mais

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4,2

Bom

TrustScore: 4 em 5

379 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Job well done

Responsive, speedy, quality product. Very pleased from initial contact to receipt of our book.

25 de dezembro de 2022
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Resposta da Plum Print

We appreciate the review, Cara! Hope to see you at Plum Print again in the future! Happy holidays :)

Classificada 5 em 5 estrelas

Easy setup and quick followup in…

Easy setup and continuous followup in every step and requires confirmation of final set up. Quick service great quality product . So happy!

17 de dezembro de 2022
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Resposta da Plum Print

Thanks for your review, Yvette! Glad to hear you love your custom recipe book :)

Classificada 5 em 5 estrelas

Amazing Product

The customer service was amazing, overall product was a huge success. I would recommend them to any and everyone .

22 de dezembro de 2022
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Resposta da Plum Print

Thanks for your review and recommendation! We really appreciate it and are so happy you like your finished book!

Classificada 4 em 5 estrelas

Love the product, but pricey

Love the product. And I know it takes hard work to make it, I can tell. However I still think it is a bit overpriced. That is the only reason for the 4 stars.

23 de dezembro de 2022
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Resposta da Plum Print

Thanks for your review, Devin. We appreciate the feedback- our service can sometimes be costly due to the amount of labor that goes into each step of your custom book, and we're very glad you still love it!

Classificada 5 em 5 estrelas

Beautiful books

Beautiful books! So glad that I decided to use this service to memorialize the artwork my kids made. It made me narrow down to a few select pieces and gave me the ability to let the rest go. I will be using plum print again for the next round of kid artwork.

9 de dezembro de 2022
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Resposta da Plum Print

Thanks so much for your review! We're very glad you enjoyed our service and we look forward to working on your next book of kids artwork! :)

Classificada 5 em 5 estrelas

Very helpful

The experience was very helpful

15 de novembro de 2022
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Resposta da Plum Print

Thanks for choosing Plum Print! We are happy to hear you had a 5-star experience. :)

Classificada 5 em 5 estrelas

Will use plum print again

Turn around time was fast. Very pleased with the quality of the end product. Company was easy and responsive to work with.

14 de dezembro de 2022
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Resposta da Plum Print

Thanks for your review! Can't wait to make your next book! :)

Classificada 5 em 5 estrelas

Ran very smoothly

From the time I mailed my project in and thru out the whole process ran very smoothly. When I called my questions were always answered and all the changes were always done very quickly. The final product exceeded my expectations! Would use this company again. And would highly recommend

22 de novembro de 2022
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Resposta da Plum Print

Thanks for your review! We are so happy to hear you love your book!

Classificada 4 em 5 estrelas

The recipe book was done very well but…

The recipe book was done very well but photos turned out darker than I liked

9 de dezembro de 2022
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Resposta da Plum Print

Thank you so much for your review! We are sorry to hear your photos didn't turn out as expected. Please email us some pictures of the issue to orders@plumprint.com.

Classificada 2 em 5 estrelas

My book arrived damaged and I reached…

My book arrived damaged and I reached out to support with photos and have not heard back. Would like another book at no charge or a refund.

8 de dezembro de 2022
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Resposta da Plum Print

Hi Alissa, I'm so sorry that customer service did not let you know that your book was reprinted on the 9th of December. Your reprint should be to you in the next few days! We will send you your tracking information directly. Thank you for your patience, Cate

Classificada 5 em 5 estrelas

Created 3 books that span from…

Created 3 books that span from 2018-2022. They all turned out so great. I love we get to keep the memories without the piles of paper. The kids enjoyed seeing their art in a 'real book'!

1 de novembro de 2022
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Resposta da Plum Print

Thanks for your review! We're so glad you and the kids love your books :)

Classificada 3 em 5 estrelas

It is an incredible concept but the not worth the money

It is an incredible concept; however, the quality is not worth the cost of the book $200 for 15 pages front and back. Maybe create a mock digital copy so we can create the edits and not limit to only 7.
I have a ton more art from my daughter and will not be using this company again. I can scan the items at home for a whole lot less.

23 de novembro de 2022
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Resposta da Plum Print

Thanks for your review and feedback. We appreciate the ideas for proofs and are always looking to improve our user experience.

Plum Print relies on custom work at the hands of our talented digitizers and designers to create our books. Because of the amount of labor that goes into creating our one-of-a-kind books, as well as the high quality of our books, our pricing may be more than you might expect. You are not limited to changes but extensive changes do take further time and effort of our artists to implement, which may result in an additional fee. While it may be a short book, each unique art piece was given a substantial level of care from our experts that we find invaluable.

We are sorry to hear you won't be using us again in the future.

Classificada 5 em 5 estrelas

Best cookbook

I just love what I received! Done just how I asked for. The quality was great !! So happy all the instructions were great , so easy ! Thank you so much!!

4 de dezembro de 2022
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Resposta da Plum Print

Thanks for your review! We're so glad to hear you're enjoying your cookbook!

Classificada 5 em 5 estrelas

Highly recommend!!

I could not be more pleased with my experience with Plum Print! The final product was beautiful and exceeded my exceptions. The customer service was also outstanding. I had a number of questions throughout the process and always received prompt and helpful responses.

15 de novembro de 2022
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Resposta da Plum Print

Thanks for your review Barbara! Hope to work on another book of yours soon :)

Classificada 5 em 5 estrelas

Great work

The book is perfect to sit out displaying our son’s art work.

30 de novembro de 2022
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Resposta da Plum Print

Glad to hear it! Thanks so much for your review.

Classificada 2 em 5 estrelas

disappointed

I had a few disappointments. The first was asking for the Black Friday sale after I had just sent the items. I did technically get the sale but wasn’t informed that I’d be forfeiting my deposit because it was a cancel/reorder. I wish the employee I chatted with asking for advice on how to get the sale informed me- it ended up costing more!

I let it go and continued with the process but received the book today and the pictures are blurry. Since the proof was much smaller it wasn’t as noticeable. I spent over $200 on a book that I am disappointed with. If I knew the pictures were blurry when made a full page, I would have asked for smaller pictures. The pics are also a bit darker than I hoped

I’m really disappointed with the total experience. Definitely not the quality I thought it’d be.

23 de novembro de 2022
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Resposta da Plum Print

Thanks for your feedback, Meggin. We are sorry you are disappointed and that is not the reaction we want any customer to have.

After reviewing your order, we do see that your photos were slightly blurry and dark when sent in, and we digitized them in high quality exactly as is.

We've sent you an email with next steps for fixing the issue with the blurry pictures- whether that's replacing them with better quality images, shrinking them, or reprinting the book without them.

Classificada 5 em 5 estrelas

We wanted to keep the memories of our…

We wanted to keep the memories of our son's summer camp but without the clutter. Plum Print was the perfect solution. Someday our son will look back on this and appreciate all the keepsakes.

15 de novembro de 2022
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Resposta da Plum Print

Thanks for your feedback Ken! We're so glad you love your Plum Print book.

Classificada 5 em 5 estrelas

Beautifully created book

Beautifully created book, a little smaller than I expected🤷🏽‍♀️. However, that did not take away from its professional presentation. Thank you for capturing my Granddaughters creative progression in one place❣️

21 de outubro de 2022
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Resposta da Plum Print

We're so glad you like your 10"x8" book! Thank you for the review.

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