Polanitravel Opiniões 

245
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Wasn't allowed to board return as missed second segment of flight due to sickness. Wanted more funds for new ticket, had to cross zone subject to war. Adamant of £10-30 refund - won't justify reaso... Ver mais

Classificada 5 em 5 estrelas

FIRST TIME PURCHASING A TICKET THROUGH A THIRD PARTY- EVEYRTHING WAS QUICK AND RECEIVED CONFIRMATION INSTANTLY. HOWEVER, MY CONTACT DETAILS AND SECURITY INFO WAS NOT PASSED ONTO THE AIRLINE. CALLED T... Ver mais

Classificada 5 em 5 estrelas

Spoke to Kamal at Flight Catchers. He was so professional, polite and helpful. Booked my flight in no time and quickly sent me all the paperwork.He fully explained the process required and completed... Ver mais

Classificada 5 em 5 estrelas

It’s was great experience. Mr qamar iqbal really greatest person he’s very respectful great full and helpful officer. He makes great and very reasonable deal for me I’m thankful to him. Allah alw... Ver mais


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

245 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(245)

117 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

POLANI TRAVEL -AVOID SCAMMERS FRAUDULENT COMPANY

AVOID THIS COMPANY AT ALL COSTS!! THEY TOOK MONEY FROM MY ACCOUNT FOR A HOLIDAY THAT WAS NOT EVEN BOOKED ! NUMEROUS CALLS AND MESSAGES NO RESPONSE THEIR CUSTOMERS SERVICE IS DIABOLICAL!!! DIFFERENT AMOUNTS OF MONEY THEY ARE FRAUDULENT AND SCAMMERS HOW THEY CARRY ON TRADING IS BEYOND ME WILL BE REPORTING THEM PROMISED A REFUND STILL NO SIGN !!!!! TAKING MONEY FROM PEOPLE WHO CANNOT AFFORD CAUSING STRESS AVOID AVOID SCAMMERS!!!!!!! Steal money from people pretend to book in your name book in someone else’s!!!

9 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

DONOT USE charge admin fee when airline cancels your flight

Booked a flight with these scammers, the airline cancelled my flight. To get a refund I had to pay them to get my money back. Even though the cancellation was not my fault. If you book direct with the airline you get all your money back. If you book with these you have to pay them £25 for the pleasure. Plus wait about 6 weeks to “process” it. So my advice is book with the airline direct and if they cancel you will just be refunded like you should be. Don’t use these at all

5 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ronnie is absolutely amazing

Ronnie is absolutely amazing, thanks to his friendly attitude and support I feel comfortable buying my ticket with flightcatchers, he always get me the best deals on the dates I want. Fantastic service highly recommended!

1 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Dishonest service

They have the worst customer service.
I booked a ticket and had to cancel due to law and order situation at destination. I was told by customer service that most of the ticket will be refunded by the airline as this is due to law and order situation. In addition, many pessangers have cancelled due to same reason. I was asked to say yes to an email I will receive as soon as possible for the refund to be generated.
Unfortunately, I did that. I paid 502 pounds, they have refunded 52 pounds. In the email they asked me to say yes, it is written that only unpaid tax amount of 50 to150 pounds will be refunded.
I felt cheated, they should have been honest about it. Do not use them. This is not how you should treat your customers, use honest people, not them. Will never ever use them again.

26 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had the most incredible experience…

I had the most incredible experience with The flight catcher, in particular Mehvish khan! I booked for umrah, From start to finish, their customer service was absolutely top-notch. They went above and beyond to help me plan every detail of my trip, ensuring everything was seamless and stress-free.

Before my journey, they patiently answered all my questions, offered fantastic recommendations, and made sure I had everything I needed for my travels including visas and insurance. During the trip, they stayed in touch to ensure everything was going smoothly, and even after I returned, they followed up to check how everything went.

Their attention to detail, professionalism, and genuine care made my trip truly unforgettable. I couldn’t have asked for better support. I highly recommend flight catchers to anyone looking for a hassle-free and enjoyable travel experience!

4 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Mr SUFIYAN

Mr. Sufiyan, travel consultant was really helpful and attentive to all my queries. He helped to understand the information with all his knowledge and information. Thank you.

18 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Beware of this company

Beware of this company, they will cheat you out of your money if the airline makes any changes. Instead of supporting their customers if an airline cancels or changes a flight, Polani Travel will instead charge you an admin fee due to these changes that are completely not the customers fault.

25 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Trustworthy.

Kamal Abdul from flightcatchers.com very helpful again , good time keeping . Polite and well mannered. Got the tickets and all booking complete within 45 minutes. Well done Kamal Abdul.

8 de janeiro de 2025
Opinião espontânea

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