Unreliable
I run a medical clinic and unfortunately the pharmacy I use MedFx uses Polar Speed as a delivery courier, so I have no choice but to suffer them. It's medicines that get a cold chain delivery I order.
Rarely do I get a delivery on time, I get told lies - once I was told the driver who had been multiple times to my premises, on this occasion it was a delivery that was due on a public holiday, he simply didn't turn up but lied and said he had been and I was closed and that he had shook my metal shutters that were down and he couldn't get in. The thing is - I don't have ANY shutters on my door and I have CCTV.
I sat for hours waiting on the delivery, I have wasted days and days waiting.
They simply don't care, terribly unreliable company which I have had the misfortune to be forced to deal with and I have no choice because if it was up to me they would never do any deliveries to my premises.
I'm on annual leave today and my order was to be guaranteed delivery yesterday. I got contacted by the pharmacy and guess what? There was a polar speed delivery issue - no! What a surprise- NOT.
So as an apology my delivery was rescheduled on an upgraded delivery to a Saturday morning on a day I'm closed. You could not make up the situations caused by Polar Speed. Terrible, unreliable, liars.








