POP telecom Opiniões 

Excellent customer service firstly from Alfred who dealt with my complaint about having no Internet and also to Josie for the follow up call to check everything went ok and the problem was fixed.

I needed some advise and help regarding my Internet and I was put through to a very polite and friendly person straight away called Chris. Excellent customer service, help me undertand the issue if there was one and offered multiple solutions. I came away very happy with the service I received and was a delight to speak to Chris. Thank you Chris 😊

Spoke with Alfred who was extremely helpful and helped with my enquiry.

Alfred was really helpful and listened to my concerns. I am very grateful for his support and great service.

Cherry was super helpful and everything was resolved

Spoke to Chris over the phone who was very helpful

Alfred was very patient and helpful as he explained everything very well thank you Alfred

I've been having problems connecting to the internet and Cris at technical support was able to solve the issue and provide me with a new router FOC.

Chris is very helpful and their service is excellent

Cherry managed to sort out my problems.
she deservers a medal

Chris quickly helped out to sort a problem with broadband

Alfred was very confident and easily fixed my broadband issue within 15 minutes of taking my call. Full reset and update over the phone.
5* just for Alfred

The internet stopped working so I rang and spoke to a very friendly and polite agent named Alfred who couldn’t have been more helpful.
We got cut off, he rang me immediately to continue the personal service he was offering.
The customer is an elderly person living alone and Alfred’s support, listening carefully and understanding the issues led him to offer to contact Open Reach to get the matter resolved asap.
His empathy and professional approach gave great reassurance to me and the householder.
Too many companies are available only via a ChatBot which I don’t appreciate; thank you Alfred and Pop Telecom for the prompt and personal service.

They made sure I knew what and when the engineer would arrive and were polite and friendly at all times. My contact was Chris

I wanted a cheap simple internet connection just to connect my Hive heating to my phone. The Pop Telecom account is just perfect for this and when I needed backup for a technical issue today Alfred at Pop Telecom was able to resolve my problem and provide me with a new router.

Had an issue with not receiving calls to the landline having just joined Poptelecom. Called them up and they answered quickly and Cris. the technical support assistant resolved the issue within minutes. So nice to speak to someone knowledegable so quickly unlike other companies.

thankyou Chris

Cris was very helpful and quick to sort our technical issues. Very helpful!