One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... Ver mais
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One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... Ver mais
A empresa respondeu
The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... Ver mais
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Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!
A empresa respondeu
Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it... Ver mais
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
The Mill, Station Road, BN26 6SZ, Berwick, Reino Unido
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Easy procurement/ordering process and very quick delivery - Thanks

Resposta da Posturite
This was my first time ordering from this company. The service was excellant.

Resposta da Posturite
Have quite bad experience. Ordered new chair which got fault within days and waiting for 2 month to get it fixed. Had a video discussion and kind of told that replacement is not possible as it will take 6-8 weeks and I will be without any chair during that time.

Resposta da Posturite
Came fast, very comfortable for staff with bad backs.

Resposta da Posturite
Fantastic quick service from assessment to product received. Good quality, well made products and can instantly feel a difference to my posture

Resposta da Posturite
Fast efficient service for all of my items which were delivered within 3 days

Resposta da Posturite
Everything is fine with the desk but the chair that was delivered didn't have any assembly instructions in it. Even though I assumed it's assembly was going to be straightforward i struggled to put it together and I'm not sure if I've put it together in the right way either.

Resposta da Posturite
A thoroughly excellent service from start to finish.

Resposta da Posturite
My posturite assessment went well and I was advised of the recommendations to make my workstation more comfortable>
I was provided with a basic rise and fall desk which does make a big difference. However I was given a foot rise that is not compatible with a desk that has a central plinth rather than 4 legs at each corner.
I would recommend that the assessors look at how the different products work with each other in the future before ordering.
I as also provided with a contour rollermouse pro mouse. The only way I can describe this is like a large wrist support that takes your hands further away from the keyboard. Would possibly work for a person with very large hands and long fingers. To add to this the mouse did not work and was not compatible for my arthritic fingers and was not an insignificant cost to my organisation.
I have contacted posturite about both the mouse and the footrest, but have not had a response upon how to return and receive adequate replacement.
So in summary I would say that the presale service is reasonable, but could be improved by ensuring that products are compatible with each other and meet the needs of the customer. The order went through quickly. Delivery was excellent in that the goods were delivered and assembled within a week of order, at a given time and we were kept informed all the way. The aftersales is not so good in that they have not responded to my issues around the mouse and footstool in any way the same timespan that they did when undertaking the assessment, ordering and delivering the goods.
The footstool is good but not approporate for a single plinth desk and the mouse is broken and totally inappropriate if it did work

Resposta da Posturite
It took too long for the part to come. It took over a month. i still need to book an engineer to fix it.

Resposta da Posturite
Dealt with the build, cleared packaging, did the set up and training.

Resposta da Posturite
Was sent to wrong address. My company are having to pay to resolve the problem themselves as the items are urgently needed.

Resposta da Posturite

Resposta da Posturite
Great cushion. very pleased and has been really effective for my back pain when driving and sitting.

Resposta da Posturite
The quality of the Chair is exceptional and the delivery time was supper fast. Installation very simple and straight forward. Definitely recommend RH 200 chair as one of the top in the market.

Resposta da Posturite
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