Poundstretcher Opiniões 

Been a customer of Poundstretcher Derby for many years. It closed down a while ago by Matalan and now reopened opposite Card Factory Albion Street Derby. Prices are extortionate totally agree with ALL THE Reviews that have commented on the store in DERBY. Purchased Spectacle lens cleaner x 3 boxes as nowhere else had them left. They had a NEW brand different from the Health point ones they had at 90p in a basket in the front of the store. Used one yesterday 29th December and the very thin moist tissue LEAVES HEAVY paper like fur residue particles on your Spectacles.If the residue gets into your eye it would be a different story. Too them back today x3 boxes and the Manager who quoted (He had been there 12 years would only exchange spec cleaner which are not fit for purpose as box states dies not leave any residue. He would not accept PROOF OF PURCHASE as wasn't a paper receipt and on my phone.I was only offered an exchange at the lower price (typical) Really. He did NOT work at the store by Home Bargains by Matalan and he is about 7 ft tall and Ginger How can you miss him. I shopped £S for many years when they were cheap and have never seen him only in this store Albion street filling up shelves. As a FYI be sure what you want KEEP YOUR PAPER RECEIPT! There was a programme about the store the business and the two Asian brothers familly(Father is for sure the head honcho) who own the business. The stock is overstock that is purchased from various stores in BULK that cannot be sold in other stores and they buy product cheap and sell at an INFLATED PRICE some food products NOT ALL are often passed their sell buy (sic) They openly admitted this in their business model practice on the TV programme for ALL to hear. The staff don't know what stock they are going to get in the delivery. It's delivered they make it fit. They have stockrooms full to the rafters of overstock at their HQ they MUST Sell as some areas of the country sell certain product at a different rate. Product is moved around from store to store to sell accordingly.
There ARE cheap prices to be had, have to go in at the right time.
The father had a very tight reign on the business THEN and perhaps still has. Buyer beware as I for sure LIKE MANY OF YOUR HONEST Reviewers I will never shop there again.
There refund policy is very poor and to make it worse the Manager (For 12 years) (sic) said they did not sell the Health point Spectacle and Lens cleaner in the Red, White and Blue box of which I have purchased from them many times over the months. AVOID, AVOID AVOID the NEW BLUE BOX spectacle lens cleaner due to the tissue residue as he clearly does not know his product! He should as that's all he does fill up and chat on his phone. They used to be OK as a brand and have gotten so GREEDY. They will end up like Wilko AGAIN if they are not careful! and close.
In fact avoid the store completely as cheaper products can be found in your local other outlets. One Below, Body Care, Home Bargains other brands are available!
Sorry review so long, but it's got to be said!
Yall hope this review helps 👍🏽

Popped in today to get some bits, couldn't believe the prices of a lot of items. Doubled compared with other shops.
Went into another shop and brought items, cost me half the price that I would have had pay in there
Won't be returning

We were in the connswater branch last week, Store has a weird stale smell to it, kept finding food products out of date. Christmas aisle is a load of junk that you wouldn’t hang, no staff to be found while walking around the shop unless you walked to the till. Stop has been decorated from Christmas, a strange arch that looks like it is going to fall on someone as it is completely bent out of shape and gives a very unpleasant and careless aspect to the store.

Bought 7 pairs of men's socks size 7-11. Needed a tyre Lever to get them on my feet they were so small. They are more like a size 7. The shop should be called sock streachers. Gary. Maidenhead store. Need the size it says on the pack please.

TRAMP MENTIONS HE COULD TAKE YOU TO NEAREST CASH TILL TO WITHDRAW MONEY FOR HIM, pound stretcher Blackburn .LETS TRAMP beg for money several days many said ..i don't have any change .so he solicitous - answers '' I CAN TAKE YOU TO THE CASH TILL TO GET MONEY FOR ME !! as he sits on left hand side of entrance door. the management would not do any thing about it. this is a low cost shop so buyers that are looking for bargains visit to purchase. this man has the creativity to say 'i,ll go with you to cash till' in order to draw paper moneys to give him. he was there all week, what's wrong with pound stretcher management to allow this to go on. HOW WORRYING IS THIS FOR THE ELDERLY OR INFIRM FOR ANYONE IN FACT........it's great pound stretcher have the nice image of looking after their own (footfall) customers.THE OLD INFIRM ETC.. YOU SHOULD BE VERY PROUD OF YOUR MANAGERS

Went in to get some batteries. But they're more expensive than even Morrisons , Maybe we should believe the supermarkets when they say they are keeping prices down. Because this shop surely isn't.

My local Pound Stretcher trades as "Bargain Buys".I remember the actual £ Stretcher selling good quality stuff. Went into BB's on Saturday and bought a roll of fragranced bin bags.They were supposed to have a lavender fragrance but there was nothing not even faintly.The only smell was that of plastic.Won't be buying again.

Needless to say bags were made in PRC and imported by PS IMPORTS LTD,LEICESTER.
It's not like they were pennies at £3 for 50 thin bags which will tear easily the least you expect was for the stated fragrance.

Have actually found some pretty good deals in ere. Some really cool Halloween stuff to.

Very good helpful staff always in our local store in East Grinstead in West Sussex. Lots of good basic lines. Great in store pets range too.

Contacted Poundstretchers online to advise them of a product (Strawberry flavour triangle ice pops) that had an extremely bad smell and taste (ie similar to car filler). Refused to allow me a refund or exchange. I have sent numerous messages that get left unanswered. Absolutely horrendous customer service. The worst I have experienced. I explained that I am elderly and disabled and the cost of living crisis. I know the products in total only cost £3 but that is a lot of money to me. I even advised them that I still have 1 full box and more than half a box left that I can take back to the store as proof. I will never step in that shop ever again.

Arrived at the checkouts with a few items in hand with my 3yr old son, so i wanted to pay for my items quick and leave. There were a few customers in front of me but no cashier in sight, i waited for a couple of minutes before deciding to leave down my items and leave for the B&M next door. Rediculous that they can't even serve their customers.

Terrible rude staff in archway store London called a sir when I'm actually a female manager was very rude no help what so ever even one member of staff asked if I spoke Indian wow no I'm English I can't speak that tongue tied language terrible 😔 very very unhappy

Poor, outside plastered with sale notices, 50% off. Went inside, Lions coffee that used to be £1.50 ish jar, reduced, 50% fomrom £4 to £2. Walked out.

Today whilst visiting Pallion Retail Centre in Sunderland I came across one of your stores ( Poundstretcher & Pet Hut, Pallion Centre, Woodbine Terrace, Sunderland, SR4 6TY) which store front was literally covered in huge notices advertising either 50% / 20% off everything in store!!!!. Regrettably I should not have even entered as I was completely taken aback by the actual false advertising which was displayed outside.
Walking around the store initially I was surprised, that apart from myself there was 1 other shopper in the whole store and secondly most of the shelves where either empty or had been overfilled with excess inappropriate stock.
My main issue of disgust was the actual prices that were being charged! I compared quite a lot of items that are being sold in other shops such as Home Bargains & B&M etc and even though their prices are still considerably less, I was shocked to notice that even though you had priced items to reflect the so called 50%/20% discount, they were still higher than other shops hence false advertising as you had already inflated the actual price before adding the discount!!!!.
No the wonder there was only 2 of us in the shop and question how the shop remains open because both myself and the other shopper both walked out of your store WITHOUT buying anything

I rang customer services no reply sent an email
8 days ago, I was after a product they are advertising on their website local store had no stock.when I spoke to the manager of the store he wasn't helpful
. Most of their staff always look demoralised.i am still waiting for a response on my email.Not holding my breath

750ml bottle of white spirit £7 in pound stretcher Market Deeping, up the road to Tesco £2.50 for very same sized bottle. This is more than 100% mark up! I call this blatantly ripping the customer off!

Watch out pound stretcher Aldi is coming and possibly Lidl. With these mark ups people will look elsewhere.

I went into the shop just to have a look around and ended up buying a few things. One thing I bought the original price was £2.80 but they had reduced it to £1.40, but when I came to the till he still charged me the full price which I didn't notice until I was far gone from there. It's something that's really annoys me because it happens far too often in shops now. They have to start checking their prices.

Helpless and uncomfortable

Date: 28 May 23
First transaction of £22.05 is voided.
Store manager requested second payment. We paid £22.05.
But I was uncomfortable on the till system, I requested a refund.
Date: 29 May 23
Refund of £22.05 is received
Date: 31 May 23
Payment of £22.05 was taken again. It is absolutely wrong, I am at home on 31 May 2023 at 9.05am

When I went to the store, the manager kept on saying they could do nothing. Asked me to call customer service. But no one answer the phone. I emailed them, but no one replies.

They checked 31 May transactions. They cannot find anything.

I feel myself to be bounced inand out.

Who can help on this?

Prices are extortionate.nothing of good value chelmsford.
£2.50 for a glade air freshener..only £1,50 in all the supermarkets Wilko's b&m home bargains..at times like this ripping off the customers is not a clever idea.

I usually love Poundstretcher but brought some Hyundai cr2032 batteries and I tried 4 out of the 6 to find none of them work! I know cheaper batteries don’t last as long but these have no life in them at all! Would return but not worth the petrol!