PrintNinja Opiniões 1562

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

These books are most high-quality hardcopies I have received yet and I have ordered them from three different platforms. I was extraordinarily happy with the product and will definitely be ordering mo... Ver mais

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Classificada 5 em 5 estrelas

Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... Ver mais

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Classificada 5 em 5 estrelas

I think, for me, the Print Ninja team understood that first and foremost I wanted to produce a high quality book. They paid careful attention to every detail – but honestly, the best part was that whe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... Ver mais

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Sobre PrintNinja

Informação fornecida por diversas fontes externas

Since launching in 2009, PrintNinja has printed over 9 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.

PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.

Here’s how we do it:

Our American Office:

We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.

Our Chinese Office:

We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.

Our Logistics Experience:

We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.

Our Size:

This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?

We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.

We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.

Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.

International Offset Printing, Made Easy:

It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.

Why Print With PrintNinja?

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Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

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Classificada 1 em 5 estrelas

6 books weren't printed correctly

6 books weren't printed correctly. In the same email notifying of the issue, I asked to order one more batch and was told I'd receive a credit for the 6 books on my new order they just needed pictures. We were traveling for Christmas and I sent the pictures the next day. Then suddenly they reply stating they won't be printing my new order and if I wanted I would have to order 3x as many as I asked for and it would be an overseas purchase. Very untrustworthy. I will never order with them again.

29 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon Elizabeth,

Please know we understand your frustration and that you were caught off guard. Luckily, we were able to refund you for the 6 affected copies of your Domestic project ASAP. In all transparency, the closure is very painful for our team as well. The minimum order quantity of 250 units for perfect bound projects stems from the manufacturing method that takes place overseas, so a 6-unit order is not possible from a production standpoint. If you would like further clarity or information on the differences between digital and offset, please reach out to Laura at laura@printninja.com, and she would be happy to dive in deeper.

Our most sincere apologies again. Wishing you all the best.

Classificada 5 em 5 estrelas

great quality

great quality, communication & fast shipping, I recommend Printninja to independent creators all the time!

27 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon Mike!

First and foremost...58 orders with us now. That is ABSOLUTELY INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. That being said, unfortunately, our Domestic service has closed up shop. We are all deeply saddened by this news and understand this will be inconvenient for our customers. For future projects, please be sure to reference the calculator for order minimums for saddle-stitch projects and the website for shipping estimates. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Laura when the time comes for a new project or if you have any outlying questions regarding the Domestic closure.

Have a wonderful rest of your day and happy 2026!

Classificada 5 em 5 estrelas

Wheels

Real people helped me figure out the saddle-stitch page order. The books came on time, happy customer.

19 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon Andy!

We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the website for shipping estimates for saddle-stitch projects. Hard copy proof sheets are still available through our international service (which is fantastic). You can ALWAYS count on real human interaction for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

An excellent service for board games

An excellent service for board game components - professional, courteous, and ready to help with the process. Will be using them again!

26 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon CJ!

We are so happy to hear your first time partnering with us was such a success! PLEASE NOTE: Unfortunately, our Domestic service has closed up shop, so for future projects, please be sure to reference the calculator for order minimums for board game projects. Hard copy proofs are still available through our international service (which is fantastic). You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Good client services and quality…

Good client services and quality printing - it takes while to get in the mail but is what it is -

26 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon Randall!

We are so happy to hear your first time partnering with us was overall a great success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process, as well as top-tier quality. Unfortunately, standard ocean shipping does come along with an estimated 6-8 week travel time, but your order was delivered right in that window (which is fantastic!). Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Top notch customer care and product!

From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing is high quality, and the books arrived packaged to keep them pristine until they get into our client's hands. This is the 3rd time PrintNinja has printed books for us, and each time we've been impressed with their service.

26 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon Kathy!

First and foremost...we cannot put into words how much your trust and partnership mean to us. You can always count on us for quick, thorough, and kind communication throughout the process. Isn't that offset quality outstanding?! The team in China takes excellent care packing and protecting our projects for that long journey across the ocean. Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

PrintNinja has done two projects for me…

PrintNinja has done two projects for me and both times they were very helpful with proofing and got the materials to us ahead of schedule. High quality, good price, I plan on working with them many more times.

21 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon!

First and foremost...4 orders with us now in the books. That is INCREDIBLE!! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Thrilled to also hear project's have arrived ahead of schedule as well. We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next.

Have a wonderful rest of 2025!

Classificada 5 em 5 estrelas

I always have a wonderful experience…

I always have a wonderful experience with printNinja. Trustworthy and can always rely on their help. I’ve lost count of the amount of projects I’ve done with them now. They are always professional and make my adventures of Mirabelle Book series beautiful.

20 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon Michael!

First and foremost...7+ orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. We pride ourselves on our transparency and care, so we are thrilled to hear we are following through. Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next for Mirabelle!!

Have a wonderful rest of 2025!

Classificada 5 em 5 estrelas

The best in the biz

I have had 2 graphic novels printed by PrintNinja and I would never use another company! PrintNinja does an INCREDIBLE JOB! the print quality is top tier, they get your books to you pretty fast, too. They make your work shine.

20 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon Rebecca!

We are so happy to hear your second time partnering with us was again a success! You can ALWAYS count on us for superb quality. We are thrilled to hear the books arrived well within your estimates as well! Please don't hesitate to reach out to Maggie when the time comes for a new project. We can't wait to see what's next.

Have a wonderful rest of 2025!

Classificada 5 em 5 estrelas

Dependable quality and service

Dependable quality and service
My order for 30 five-book sets with each set shrink wrapped was delivered directly to my customer without a hitch. Customer was very complimentary, remarking on the quality of the printing. Margaret was an excellent project manager, readily answering all of my questions.

8 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon Rita!

First and foremost...10 orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. We agree Maggie is incredible at what she does and truly shows how much she cares with all of her clients. Isn't that offset quality and care stunning?! Please don't hesitate to reach out to Maggie when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful rest of 2025!

Classificada 5 em 5 estrelas

My second book with Printninja

My second book with Printninja. Jen and Laura are always great to work with, Sam and Simon too. We had a couple small snags, but handled very well and professionally. Would definitely go for a third.

15 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon Michael!

We are so happy to hear your second time partnering with us Domestically was such a success! You can ALWAYS count on Jen, Laura, Sam, and Simon for thorough and kind communication throughout the process. Please don't hesitate to reach out to Laura when the time comes for your third project.

Have a wonderful rest of 2025!

Classificada 5 em 5 estrelas

PrintNinja Website is great

I was new to publishing. The staff suggested a free software program Canva since I didn't have any of the Adobe products mentioned on their web site Their website was great. It provided an excellent tutorial on the printing process and what was required for submission. The staff that I talked to in person or via email were all very helpful.

14 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon Ralph!

We are so happy to hear your first time partnering with us Domestically was such a success! Excellent news that the website provided such clear guidance. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Woot woot!

Hell yeah to the moon! They made a dream possible that I didn't even know I had. I'm a songwriter / musician, and PrintNinja, being recommended by my illustrator, was the perfect third step after finishing the project. PN made my musical comic REAL. And in an exceedingly professional way!

13 de dezembro de 2025
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Resposta da PrintNinja

Good Evening Stoddard!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind professionalism throughout the process. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Amazing support from beginning to end

We wanted to work with a local business and we are extremely pleased that we got to work with PrintNinja for our trivia game. While all professionals in our day job, none of us knew exactly where to start when it came to making a physical card game. We reached out to PrintNinja early on and Laura K. was able to answer so many of our questions and walk us through the process. She had amazing customer care throughout our entire 2 year process and was there every step of the way - we are extremely grateful for her and also for Jen T., our prepress manager, who helped get this project across the finish line.

PrintNinja was so easy to work with and love that there were so many customizations and flexibility, as opposed to some of the other manufacturers we had reached out to early on in the process. The information that was sent over when making decisions was extremely clear and the video walkthroughs on their website were a lifesaver. They were extremely considerate during the the early 2025 tariff news and kept us updated on a regular basis to ensure we could order the final product with no issues. Everything came out exactly as we had hoped and we are extremely grateful that we worked with PrintNinja to bring Rich Auntie Trivia to life.

7 de novembro de 2025
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Resposta da PrintNinja

Good Morning Sharris!

First and foremost...thank you so much for taking the time to write and send such a thorough and glowing review of your first time partnering with us. We cannot put into words how much your trust means to the team. We agree Laura and Jen are incredible at what they do, and both show how much they care with all of their clients. One of the amazing benefits of offset printing is the flexibility and the beautiful custom options. Thank you for calling out the online tutorials and videos! We are targeting to get even more of those up in 2026. You can always count on us for quick and thorough communication - please be assured of that.

We agree the game turned out STUNNING.

Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next!!!

Have a wonderful rest of 2025!

Classificada 5 em 5 estrelas

Always a wonderful experience with…

Always a wonderful experience with skilled and friendly staff. I love PrintNinja!

1 de dezembro de 2025
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Resposta da PrintNinja

Good Afternoon Sean!

First and foremost...3 re-orders with us now. That is INCREDIBLE!! We cannot put into words how much your trust and partnership mean to us. You can always count on kind and thorough service when you work with the PrintNinja family. Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful rest of 2025!

Classificada 5 em 5 estrelas

Excellent to work with

This was our first time printing a gift guide book, and so it took a little bit of work on our end to fix the design (a learning experience for us, some due to our own errors) but the PrintNinja team was very helpful. Our gift guides came out better than we hoped and at an extremely reasonable cost. We'll definitely be back for future print projects!

15 de novembro de 2025
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Resposta da PrintNinja

Good Morning Sarah!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that digitial offset quality stunning?! We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Highly Recommend

Every part of my order was managed well and the quality is excellent.

7 de junho de 2025
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Resposta da PrintNinja

Good Morning Adam!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that traditional offset quality outstanding?! We are so happy you found us. Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Classificada 4 em 5 estrelas

The support team is extraordinary

The support team is extraordinary. Timely, reliable and effective.
The final product was not as good of a quality as I expected. Perhaps adding photo or video samples of the different qualities will help customers understand the technical details of what they are looking for and paying for.

31 de agosto de 2025
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Resposta da PrintNinja

Good Morning Tammarrah!

We are so happy to hear your first time partnering with us Domestically was overall a success. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process.
We appreciate you sending along your suggestion for visual examples regarding technical details. Maggie will be reaching out about this today for more details on what was lost in translation.

Have a wonderful rest of your day!

Classificada 5 em 5 estrelas

Unrivaled Print Quality

Once again I’m very impressed with the exceptional work and streamlined process of printing my own comic book with Print Ninja.
Laura was excellent in assisting me with the initial stages of the ordering process. She was very knowledgeable and responsive whenever I had any questions.
Sam was very helpful and meticulous with the pre-press/proof stage (Jen was also very thorough and precise with the pre-press/proof stage when I previously printed my mini comic). I really appreciate the attention to detail and professional quality of the finished product. I can’t wait to print my next comic book with Print Ninja!

2 de outubro de 2025
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Resposta da PrintNinja

Good Morning Lindsay!

First and foremost...we are so happy to hear your first two orders with us have been wonderful experiences from start to finish. We cannot put into words how much your trust and partnership mean to us. We agree that Laura, Sam, and Jen are incredible at what they do, and they all show how much they care about all of their clients through their care and attention to detail. Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful Thanksgiving!

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