Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic service the young lad that served me in the Harold wood shop was very helpful making sure we got the correct sizes and also helping to get the correct fit goalie gloves for my son with some... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have used ProKit UK for secondary school PE kit and football kit and have ordered each year for the past 4 years. The quality, service, and delivery time are all first rate. The communication with... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Poor online service ordered kit middle of August and still not received all my items .. have been to the store on three occasions to collect for one order absolute joke. Contacting via email being giv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am always wary of ordering kit from an online company that I hadn’t heard of. I read some reviews about this company and I felt that it was legitimate. I placed my order not expecting that my order... Ver mais

Informações sobre a empresa

  1. Loja de roupas desportivas

Escrito pela empresa

ProKit UK are one of the UK's leading specialist retailers of football boots, goalkeeper gloves, training equipment, base layer and teamwear from major brands including Nike, Adidas, Macron, Joma and many more.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

184 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Swift

Swift, calm process.
Came with tracking information almost instantly.

8 de outubro de 2024
Opinião espontânea
logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review!

We look forward to serving you in the future.

ProKit UK

Classificada 1 em 5 estrelas

3 pairs of socks instead of…

Delivered 3 pairs of socks instead of 10 and no goalkeepers kit as ordered. Very disappointing as we've had kits from them before but never again as they obviously didn't trust our word.

1 de setembro de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review and we are sorry you are unhappy with our service.

Your kit was delivered to you back in June and we are unable to accept claims over 3 months after receiving the items of a discrepancy and shortages.

All claims have to be made within 48 hours of receiving your items from us.

As per our emails this evening, our scan logs show that all items were scanned in from Macron for your order and scanned by our team when despatching also.

ProKit UK

Classificada 5 em 5 estrelas

Absolute pleasure to deal with these guys.

Absolute pleasure to deal with these guys. Their customer service is top notch. A lot of companies could learn from them. Also great prices on products! 👍

27 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi, Thanks for your review of us! We look forward to serving you again in the future! ProKit UK

Classificada 5 em 5 estrelas

Excellent Price & Service

I bought the Premier League official match ball, best price around and delivered very quickly. Very happy with the product as well as the service provided

30 de julho de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

Great customer service

Great customer service! Helped when i had entered my email address wrong (doh) and then a second time when a Trophy arrived without a title - dropped them a line and one was in the post within days.
Trophies were great quality and good value.

5 de maio de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 4 em 5 estrelas

Will use them again

Part of the order was missing so they refunded me straight away. The kit that did arrive was perfect. I would use them again in the future!

2 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

Adidas X Crazyfast.1

Order was delivered promptly and well packaged. Great service and would recommend to anyone wanting to purchase football equipment at a fair price. Thanks guys

7 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Excellent products!

15 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

great service

great service, fast shipping and authentic products, the only thing I would mention would be the shipping charges, It's higher than other online shops.

8 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

What a great company!!!

What a great company. I messed up the order. They then sorted it with no fuss whatsoever. The sign of a great company is when they correct things when things go wrong. Use these guys with total confidence!!!!!! Stu AR Western League

30 de junho de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

Great service

Great service, polite staff and affordable sports gear. Can’t go wrong

8 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

Absolutely zero complaints.

Really quick delivery, great service all round. Need a large quantity of shirts printed urgently and they were with me sooner than I expected.

28 de junho de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

Speedy and Reliable Service

Very impressed with the speed that my order was dispatched. Also the boots supplied met my particular needs which was a size 12 wide fit which was difficult to get elsewhere. I would definitely use this company again based on this experience.

8 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

Love the clothes

Love the clothes fit lovely on my son n the quality is lovely too..
Delivery took a week

10 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

Superb service

Superb service, quick efficient and great communication with no fuss and great products at good prices.

5 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

Great service from start to finish and…

Great service from start to finish and helpful 100% on the phone when I needed few extra bits I needed

16 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 5 em 5 estrelas

Fantastic products

Fantastic products, customisation options and delivery time. Easy to us website too.

14 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

Classificada 1 em 5 estrelas

Poor customer experience

Ordered a pair of Puma Ultimate 7 soft ground football boots on 5/8/2024 for over £100- needed fairly urgently for start of season on 10th August. Received the wrong item on 7/8/2024. There is no phone number to call that is not a premium rate number. The return section of the online account states that the buyer is responsible for return postage. I would not be returning if the correct item had been sent out in the first place. It is a mistake on the sellers part to have sent out the wrong item and I am expected to pay to return in addition to paying for the wrong item to be sent out in the first place. I paid by credit card so will be raising a dispute unless ProKit UK can rectify their mistake by paying return postage for the wrong item and exchanging for the right one.

7 de agosto de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi Louise,

We apologise for this happening with your order.

Our team emailed back this morning with a prepaid returns label and we have sent the correct boots out today via DHL and on a pre midday service to rectify the issue!

ProKit UK

Classificada 5 em 5 estrelas

Really helpful and responsive

Really helpful and responsive. Did everything they could to ensure my son received his shirt in time for his birthday. The shirt is of a high quality. He will be really pleased. Thank you!!

15 de maio de 2024
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logótipo da ProKit UK

Resposta da ProKit UK

Hi,

Thanks for your review of us!

We look forward to serving you again in the future!

ProKit UK

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