Prospa New Zealand Opiniões 

1200
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I requested $30k but was approved $18k. This was disappointing. Our small business has produced consistent profit for 3 years so we would not enter into any commitment we would not either service or r... Ver mais

Classificada 5 em 5 estrelas

the level of communication and being professional at what they do leaves Prospa and its staff at the very peak of the finance mountain. Thankyou, Jeff and Derek we love your work. We really apprec... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fast service, Communication is clear and prompt. Daniel is amazing, patient and helpful. Easy processes. I love how your system is designed to ease the stress of paperwork. I'm sure many businesses... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

"I had an amazing experience with Prospa! The team was incredibly efficient and made the entire process so smooth and stress-free. A special thank you to Ilia, who was an absolute pleasure to work wit... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. também em
  3. Consultor financeiro
  4. Serviços de finanças alternativos

Escrito pela empresa

Being a small business owner can be tough, but accessing funds to help you reach your business goals doesn’t have to be. Prospa gets to know you and your business, so we can provide a personalised solution to match your business needs. Business funding is available from $2,000 to $500,000 with a smooth application, quick decision and funding possible in 24 hours. Join the thousands of small businesses who thrive with the support of Prospa.

Business loans made easy.

Escrito pela empresa


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1200)

62 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Top up

As usual when the chips are down and things go wrong who can you call prospa
Team is always willing to help

3 de julho de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Thank you!

Classificada 5 em 5 estrelas

Great customer support

Prospa's customer support exceeded all expectations with their responsive, empathetic staff, seamless application process, personalized support, timely communication, and proactive problem-solving. Great communication and help.

30 de junho de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Thank you for the great feedback!

Classificada 1 em 5 estrelas

Was offered a low interest rate

Was offered a low interest rate, but after the loan was agreed found that the interest rate is for the full loan across the term, and not the reducing balance.

So the actual rate paid works out much higher than 12.99% we were lead to believe.

Misleading and I think we're now worse off than if we had stayed away.

Their response below to my review makes no sense in relation to what I said - I don't need a deferred payment I need you to learn how to be transparent and upfront.

29 de junho de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Our Customer Solutions Team is empowered to work with our customers, to come to a solution together. We offer things like "one off payment deferrals" and reduced payments in certain circumstances. I understand you are not happy with how your situation was handled. We will be looking into this to see if there is anything else that could have been done, and will reach out to you.

Kind regards, the team at Prospa.

Classificada 5 em 5 estrelas

James was incredibly friendly and professional

James was incredibly friendly and professional at the same time. He engaged with me to make me feel relaxed and assured. He explained the process very clearly and also offered options for me to consider.
My needs were were more than adequately met and indeed the experience was far above what I had expected. Overall a fantastic customer experience for me.

26 de junho de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us—and we agree, James is truly a gem to have on our team!
We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Classificada 5 em 5 estrelas

Absolutely fantastic service from Yagiz…

Absolutely fantastic service from Yagiz he made everything so simple, for this reason Prospa will always be my go finance company and the interest rates are comparable to the bank.

21 de junho de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Customer service is our main priority!

Classificada 5 em 5 estrelas

Excellent service

As always Henry was great to deal with, the loan application was processed instantly and Henry phoned as soon as the application had been accepted.

7 de junho de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us—and we agree, Henry is truly a gem to have on our team!
We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Classificada 5 em 5 estrelas

Great communication

Great communication , Gave me the Info I wanted in concise terms which allowed me to make an informed decision with all the facts and allowing for criteria that
have knowledge of made the process much easier for all and still meet our needs.

30 de maio de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Classificada 5 em 5 estrelas

the level of communication and being…

the level of communication and being professional at what they do leaves Prospa and its staff at the very peak of the finance mountain.
Thankyou, Jeff and Derek we love your work.
We really appreciate the work you put in with your clients.
All the best and regards
Brendon & Promjongkol

19 de maio de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Classificada 5 em 5 estrelas

Easy access

Easy access, no hassle, Quick response from friendly team at Prospa

4 de maio de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Classificada 5 em 5 estrelas

Jane was great Super bubbly

Jane was great Super bubbly, efficient and answered all our questions

14 de abril de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Our main focus is always a great customer experience.

Classificada 4 em 5 estrelas

I valued being able to work with the…

I valued being able to work with the same person to liase about my situation, Jane was very helpful in answering my questions

13 de abril de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Classificada 5 em 5 estrelas

Mohamed was very clear and provided all…

Mohamed was very clear and provided all the information I needed t o make an informed decision. Feedback and timeframe was amazing.

5 de fevereiro de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Classificada 5 em 5 estrelas

A Very Professional Experiience…

The time in which the loan was requested, to the time it was approved. Also the dialogue, both by telephone and emails, between my Account Manager and myself was very professional, concise, and directly to the point, and he responded very quickly to my questions.

30 de janeiro de 2023
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Thanks for the awesome review!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

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