Prospa New Zealand Opiniões 

1200
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

I requested $30k but was approved $18k. This was disappointing. Our small business has produced consistent profit for 3 years so we would not enter into any commitment we would not either service or r... Ver mais

Classificada 5 em 5 estrelas

the level of communication and being professional at what they do leaves Prospa and its staff at the very peak of the finance mountain. Thankyou, Jeff and Derek we love your work. We really apprec... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Fast service, Communication is clear and prompt. Daniel is amazing, patient and helpful. Easy processes. I love how your system is designed to ease the stress of paperwork. I'm sure many businesses... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

"I had an amazing experience with Prospa! The team was incredibly efficient and made the entire process so smooth and stress-free. A special thank you to Ilia, who was an absolute pleasure to work wit... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. também em
  3. Consultor financeiro
  4. Serviços de finanças alternativos

Escrito pela empresa

Being a small business owner can be tough, but accessing funds to help you reach your business goals doesn’t have to be. Prospa gets to know you and your business, so we can provide a personalised solution to match your business needs. Business funding is available from $2,000 to $500,000 with a smooth application, quick decision and funding possible in 24 hours. Join the thousands of small businesses who thrive with the support of Prospa.

Business loans made easy.

Escrito pela empresa


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(1200)

62 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Awesome thank you so much

Awesome thank you so much

3 de maio de 2025
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Reece, thanks for your feedback. We love delivering on our promises and are committed to providing a fast and transparent customer experience.

Classificada 5 em 5 estrelas

Its not easy being in business in todays "Cost of living crisis"..

Its not easy being in business in todays "Cost of living crisis". When you are in business you rely on people paying you on time so you can pay someone else on time. When this does not happen and cashflow can be a problem. It can be stressful, but the team at Prospa can help reduce the stress so we can keep the people we owe money to happy. The process is quick easy and stress free. Thank you Prospa.

24 de abril de 2025
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Kevin, we appreciate your feedback!
We love delivering on our promises and are committed to providing a fast and transparent customer experience.
Thank you, team @ Prospa

Classificada 5 em 5 estrelas

Friendly

Friendly, efficient and very helpful

22 de abril de 2025
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Scott, thank you for your positive comments! Our main focus is always a great customer experience.

Classificada 1 em 5 estrelas

Avoid Prospa at all cost, it's not worth your sanity

Our business went into liquidation last September and Prospa threatened us in a text (yes a text ladies and gentlemen I kid you not) and because I don't think they know what liquidation means put a caveat on our private dwelling. I'm not sure what they thought they were getting out of that since we cant put it on the market to sell now, thanks Prospa. The staff at Prospa are extremely nasty even when your suffering financially, can't move for employment because you now can't sell your house because of a caveat and the staff hide behind their keyboards and don't answer the 1,000s of emails you send them. I urge you all to avoid Prospa at ALL costs.

Update on Prospa's comment below, they never followed up with me as they said below, so people please DO NOT get sucked into their apologies, they never reply, they have no hearts, for people losing their business and going into financial hardship. They need to realise in liquidation they are NOT the only ones owed money, the bank loans come first, then IRD..Prospa your at the very back of the que.

Another update...Prospa are going to liquidate us...can you liquidate the already liquidated???? I think not...hey staff at Prospa, you're not very bright are you. LIQUIDATE THE LIQUIDATED??????

Yet another update...got a rather long text from Joseph (yup these people are just so professional) this morning Easter Sunday from Complete Credit Aquisitions, now in charge of getting blood out of a stone...geez Prospa you never made contact with our liquidators so now you send us to a credit company....really, so I have had to again explain the situation assuming they might know what liquidation is...in the meantime $5,000 has gone up to a whopping $20,000, but reminder they never got back to us or our liquidator since going into liquidation in September 2024...OMG will the nightmare end!!!!

Yet a further update...today (13 May 2025) we receive yet another email when we have been trying so hard to contact these heinous people who you can never contact back (it's like they do it on purpose) the amount now plus interest to date is $24,223.58 ... was only $728.23 owing and we only had a limit of $18,000 on the day we went into liquidation. PROSPA IS A SOUL SUCKING PACK OF A-HOLES WHO WILL GO TO ALL LENGTHS TO IGNORE YOU BUT THEN CONTACT YOU TO TELL HOW YOU NOW OWE $24,223.58 AND SEND YOU TO DEBT COLLECTORS AND THE INTEREST IS STILL BEING ADDED

31 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

We appreciate the team at Prospa…

We appreciate the team at Prospa approving our small buisness loan. Application was done mid morning,with funds in our account that afternoon.

15 de janeiro de 2025
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Thank you, Jimmy - we appreciate your feedback! We love delivering on our promises and are committed to providing a fast and transparent customer experience. Kind regards, team @ Prospa

Classificada 5 em 5 estrelas

Great Service. This is our third time we have obtained…

This is our third time we have obtained some short term finance to bridge those occassional low cash flow times. Prospa has made the application process simple and transparent and money requested was in our account within 12 hours.

9 de janeiro de 2025
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Mark and Kym, we’re so happy we've been able to help you out!
We truly value our returning customers, and we are committed to providing a fast and transparent customer experience.
Kind regards, team @ Prospa

Classificada 5 em 5 estrelas

The promptness of your loan application…

The promptness of your loan application process is very appreciated.

2 de janeiro de 2025
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi David, thanks for your positive feedback! We love delivering on our promises and are committed to providing a fast and transparent customer experience. Kind regards, team @ Prospa

Classificada 5 em 5 estrelas

So easy

So easy, so quick and super professional. My bank still hasn’t responded after numerous prompts.

The follow up and automation is superb.

13 de dezembro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Jason, we really appreciate you taking the time out to share your experience with us!
We love delivering on our promises and are committed to providing a fast and transparent customer experience.
Thank you! Team @ Prospa

Classificada 5 em 5 estrelas

Hassle free application process and…

Hassle free application process and timely response. This credit facility helped me immensely with cash flow over Christmas holiday period

11 de dezembro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi William, thanks for your amazing feedback. We love delivering on our promises and are committed to providing a fast and transparent customer experience. Thank you for choosing Prospa! team @ Prospa

Classificada 5 em 5 estrelas

Prospa was so helpful & excellent customer service

Right from the start Prospa were efficient and their customer service was excellent, very easy and simple application, and they kept us in the loop through the whole process, there was no chasing up needed.
Would definitely recommend them!!

11 de dezembro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Michelle,
We love delivering on our promises and are committed to providing a fast and transparent customer experience.
Thank you for this amazing feedback. Team @ Prospa

Classificada 5 em 5 estrelas

Fast process and good customer services

Very fast process , good exprience with team prospa

29 de novembro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

We love delivering on our promises and are committed to providing a fast and transparent customer experience.
Thanks for your feedback! Kind regards, team @ Prospa

Classificada 5 em 5 estrelas

Communication & Efficiency

Excellent Communication, Prompt service and Efdective Application process that was clear Simple & direct
Application & Payout - Seamless
Thanks

27 de novembro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Dipak, thanks for this amazing feedback!
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Classificada 1 em 5 estrelas

Beware of the great job they have done…

Beware of the great job they have done building a reputable-looking brand. These guys are nothing more than a bottom feeding loan-shark business.

I am a small business owner and took out a small loan to help with cashflow in the early stages of my business.

I missed a payment - my bad, but paid it the next day. From that day on at least 25% of my weekly payment was going to penalty fee's.

They never informed me my account was in arrears, due to arbitrary fee's on a payment made one day late.

Completely predatory. For a business that markets themselves as on the side of small business owners, all they're doing is waiting for you to trip over and to come in and capitalise on hidden fee's.

28 de novembro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Nick,
We take these comments very seriously. If there's been a misunderstanding or an issue, please reach out to us directly. We're committed to addressing concerns promptly.

If there's anything specific that has led to this perception, please let us know by emailing us via assistance@prospa.com, so we can investigate.

Kind regards, Team @ Prospa

Classificada 5 em 5 estrelas

Very efficient and friendly service…

Very efficient and friendly service from Lou Mose! The decision was made within 24 hours with less paperwork than I expected. Thank you to the team!

22 de novembro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Angelo,
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us—and we agree, Lou is truly a gem to have on our team!
We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind regards, team @ Prospa

Classificada 5 em 5 estrelas

"I had an amazing experience with…

"I had an amazing experience with Prospa! The team was incredibly efficient and made the entire process so smooth and stress-free. A special thank you to Ilia, who was an absolute pleasure to work with. Ilia’s professionalism, friendliness, and attention to detail truly stood out, and I couldn’t be happier with the level of service I received. Thank you, Prospa, for setting such a high standard!"

13 de novembro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Nico,
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us—and we agree, Ilia is truly a gem to have on our team!
We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind regards, team @ Prospa

Classificada 5 em 5 estrelas

Great Service

Speedy response, personalised service and easy to talk to

7 de novembro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Rhuel, thank you for this amazing feedback! We love delivering on our promises and are committed to providing a fast and transparent customer experience. Kind regards, team @ Prospa

Classificada 1 em 5 estrelas

I paid off my loan but they kept taking money

I organised for early repayment of my loan after refinancing with a bank. I paid the outstanding amount in full and provided remittance of that payment. I then asked for confirmation in writing that no further payments would be taken from my account, and was told that the direct debit would be cancelled. Despite this, funds continued to be deducted from my account. I contacted them and asked for the money to be returned, and even provided evidence via bank statement of the funds being removed from my account. However Prospa have said they cannot find the money and have not returned it.

3 de novembro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi John, thanks for the feedback.
Our Customer Support Team is empowered to work with our customers, to come to a solution together. I understand you are not happy with how your situation was handled. Our team has reached out regarding your issue. If there is anything else you require, please let us know.

Kind regards, the team at Prospa.

Classificada 5 em 5 estrelas

Staff were great communicators

Staff were great communicators.
The process wasn't convoluted.
Professionalism was on point

28 de outubro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Samuel, thanks for your feedback.
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Classificada 1 em 5 estrelas

Unhelpful

Unhelpful, Misleading advertising,, everything was in the too hard basket....

24 de outubro de 2024
Opinião espontânea
logótipo da Prospa New Zealand

Resposta da Prospa New Zealand

Hi Tim, we take these comments very seriously. If there's been a misunderstanding or an issue, please reach out to us directly. We're committed to addressing concerns promptly.

If there's anything specific that has led to this perception, please let us know by emailing us via help@prospa.com, so we can investigate. Thanks, team @ Prospa

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais