J’ai déjà fait il y a plusieurs années une cure protocol et j’avais eu de très bons résultats, mais depuis le début d’une nouvelle cure j’ai de très forts maux de tête, est-ce un effet indésirable ? E... Ver mais
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Je préfère écrire en français... J’utilise votre produit depuis plus d’un an, les premiers résultats sont apparus sur ma peau 8 mois plus tard, diminution des rides, l’articulation de mon genou s’es... Ver mais
I Honestly can’t recommend Proto-col skincare enough! My skin has always been one of my major flaws, where I’m incredibly conscious without make-up! This stuff is incredible!! A bit of sunshine combin... Ver mais
A empresa respondeu
Bought the eye lift cream only to find it dried like egg white on my face I had a beautician watch the video as I thought I was using it the wrong way, but the same happened when she applied it. I sen... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Proto-col is a brand of health and beauty products manufactured in the UK by On-Group Ltd. Based in Bradford-on-Avon, proto-col is a truly British brand - we believe in producing products which deliver luxury formulations, made with the best quality ingredients at affordable prices.
Informações de contacto
Unit 5, Brook Lane, BA13 4ES, Westbury, Reino Unido
- 0333 000 7788
- info@proto-col.com
- www.proto-col.com
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Amazing Service
I have never dealt with a company with such an amazing Customer Service. Olga is quick to reply and so helpful. 100% trust, which is what you want from a company. Thank you so much
Many thanks to Olga for the quality of…
Many thanks to Olga for the quality of her service. She kept me regularly informed of the follow-up to my request and the problem was resolved as soon as possible.
I wish her all the best.
Delusione Totale
Tempi di spedizione abissali e con costi esorbitanti. Packaging quasi distrutto durante la consegna e prodotti non altezza delle promesse dichiarate sul sito web. Reparto assistenza clienti insufficiente.
Pour le moment tout vas bien avec les…
Pour le moment tout vas bien avec les deux produits que je vous achète
Je préfère écrire en français...
Je préfère écrire en français...
J’utilise votre produit depuis plus d’un an, les premiers résultats sont apparus sur ma peau 8 mois plus tard, diminution des rides, l’articulation de mon genou s’est amélioré...
J’ai acheté votre produit directement chez vous une fois, sinon j’ai surtout acheté chez M6 en France, quand ils font des promotions...
Many time to try to order
Many time, i'd tryed to order for collagen pills with the promotion code COL30.
But it's been impossible.
I'm waiting for a new e.mail with another
Promotion code.
David Artigues
Hi I do feel the benefit of taking 2500…
Hi I do feel the benefit of taking 2500 mg of protocol in capsules for five months, but is it enough as I have been reading more about this product and it appears I am taking the lowest dose advisable as does of this supplement can be from 2500 mg to 15000 mg . help !!
Pat. 72.
The sending was fast and clean
The sending was fast and clean. Product is exactly what I was expecting.
Cela fait déjà plusieurs fois que…
Cela fait déjà plusieurs fois que j'utilise ce produit je trouve que le matin nous avons une très belle peau une peau plus fraîche et rosé cela donne meilleure mine et moi qui ai 45 ans on me donne moins que cela je pense que ça aide quand même
Proto-col LOVER!
I love Proto-Col product's I've been using the Complete Collagen for 14 days and the results are amazing, I feel the glow in my skin. Apart from that, the facemask it's fabulous, it left my skin smoth and hydrated that I'm speechless with it as well as with the Intense Hydration Night Cream. Everytime that I order the package arrives really fast and you can see that it's packed with love. That's a thing that I love from the brands.
Service is exceptional
Service is exceptional. Ordering is very simple. Items arrived within a few days.
I love the collagen joint formula
I love the collagen joint formula. I can actually feel the difference this makes.
Questionable Ingredients Intense Protection Day Moisturiser SPF50+
On the whole, I love the Proto-col skincare products and have always gotten great service. I recently decided to purchase the Intense Protection Day Moisturiser SPF50+. Looking through the ingredients for collagen I was researching each one and came across, Octocrylene. While Octocrylene is considered safe it isn't a very good sunscreen. When this chemical is exposed to UV light, it absorbs the rays and produces oxygen radicals that can damage cells and cause mutations. It is readily absorbed by your skin and may accumulate within your body in measurable amounts. Plus, it can be toxic to the environment. This is not something I wish to put on my face given the risks. I placed this order on Oct 09, 2020, that hasn't been dispatched yet as part of other products I've ordered, and if I could remove it I would and ask for a refund as I won't be using it.

Resposta da Proto-col
Les produits sont efficaces
Les produits sont efficaces, je les utilise depuis quelques années et j'en suis pleinement satisfaite.
Merci
I love the collagen capsules
I love the collagen capsules. They make my skin look refreshed and help keep my eczema under control.
Easy to order from the link in an email
Easy to order from the link in an email which we used because we couldn’t prove we weren’t a robot when we tried to reorder as an existing customer.
Lovely company and great supplements
Lovely company and great supplements! I use the collagen for joint and tissue repair, and the other supplements for general well being and health.
Love these products
Love these products! Especially as I got them on sale 😊
Microdermabrasion & face mask are fav’s!
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