J’ai déjà fait il y a plusieurs années une cure protocol et j’avais eu de très bons résultats, mais depuis le début d’une nouvelle cure j’ai de très forts maux de tête, est-ce un effet indésirable ? E... Ver mais
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Leia as opiniões dos outros
Je préfère écrire en français... J’utilise votre produit depuis plus d’un an, les premiers résultats sont apparus sur ma peau 8 mois plus tard, diminution des rides, l’articulation de mon genou s’es... Ver mais
I Honestly can’t recommend Proto-col skincare enough! My skin has always been one of my major flaws, where I’m incredibly conscious without make-up! This stuff is incredible!! A bit of sunshine combin... Ver mais
A empresa respondeu
Bought the eye lift cream only to find it dried like egg white on my face I had a beautician watch the video as I thought I was using it the wrong way, but the same happened when she applied it. I sen... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Proto-col is a brand of health and beauty products manufactured in the UK by On-Group Ltd. Based in Bradford-on-Avon, proto-col is a truly British brand - we believe in producing products which deliver luxury formulations, made with the best quality ingredients at affordable prices.
Informações de contacto
Unit 5, Brook Lane, BA13 4ES, Westbury, Reino Unido
- 0333 000 7788
- info@proto-col.com
- www.proto-col.com
3,5
Aceitável
2 mil opiniões
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I love this stuff but I was a bit…
I love this stuff but I was a bit miffed to see that after I ordered couple of items they had been reduced!
19 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you Janet for this feedback, sorry to hear you miss out on the offer but please check your emails for our weekly offers to make discounts in the future.
really good service
18 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you for this feedback Mrs Price, enjoy!
Delivery always quick
Delivery always quick. Product well packaged. I have been using the shots for over a month and have noticed a huge improvement in my skin and nails. I have used the collagen capsules before but find these are much better for me. I am 56 and wish I had started using this product sooner. I would recommend but you need a month to see a significant change.
18 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you for this feedback Shirley, we're pleased the delivery has. been quick and you are enjoying the products. We look forward to hearing more about your results in time!
Collagen shots
I have used Protocol capsules for years,and the shots since they first came out,I am sure they help with my arthritic back,and general health.I am nearly 75
years young and told I look years younger. Janet
18 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you for taking the time to leave this review Mrs Marsh, we hope you continue to enjoy Collagen Shots and we also thank you for your loyalty.
Don’t hesitate to try
As usual, fast speedy delivery. Love the collagen shots. They definitely help strengthen my hair and nails which are weak due to medications. Have saw a dramatic change since using the shots and tablets. Couldn’t be without them now. My skin looks healthy too. Don’t hesitate to try!!
17 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you for this feedback Carol, please enjoy your Collagen Shots!
delivery is much too long
17 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you for your feedback Sophie. I am sorry to hear your parcel did not arrive any sooner.
However, as stated on our website, deliveries outside the UK take a bit longer and are subject to additional transit time whilst being processed by the couriers responsible for onward delivery in the destination country. This is stated on our delivery terms on our website. The current pandemic also means there may be delays outside our control.
Your parcel's tracking number is emailed to you after you place an order so that you can track and trace your delivery.
Amanda.
Absolutely Love, love, love these shots.
50% off offers are brilliant.
16 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you for this feedback Amanda, we hope you continue to enjoy Collagen Shots!
In my opinion the Protocol products are…
In my opinion the Protocol products are brilliant & speak for themselves. The icing on the cake for me are the many half price offers which makes such premium products more affordable for everyone.
16 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you for this review William, we're so pleased with how you feel about our products. Please enjoy!
I use the protocol shots and i love…
I use the protocol shots and i love them. Don't know if they are actually doing me any good, who knows how you would look if you did not take them. I can only buy them when they are 50% off as they are rather expensive but will continue with them for as long as i can afford them. They are delicious
16 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you for this review, Carole. We can't wait to see the results in a few weeks time, make sure you update us. Enjoy!
I love protocol
Hi have been talking protocol for over a year and it has made such a difference in my shin especially
16 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you Susan for this review, enjoy your products!
Easy website navigation
Easy website navigation, excellent products and quick delivery
16 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you, Teresa, for this feedback, we're pleased you have found the website easy to use and were pleased with delivery service. Please enjoy!
good quality product at a good price
13 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you Will for this feedback, enjoy!
Ordered from a promotion and the items…
Ordered from a promotion and the items were delivered very quickly.
12 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you Angela for this feedback, please enjoy your products!
Everything happened as expected
12 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you Mr. Hammond for this review, enjoy!
I love the product
I love the product, I have noticed the change in my nails and skin, would recommend
10 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you for this feedback Wayne, please enjoy!
Brilliant service as usual
Brilliant service as usual, many thanks. Very easy and straight forward to place an order and they do exactly what they say. My order arrived two days later, just as promised. Not even the COVID crisis seems to have slowed you down, well done.
9 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you Carole for this feedback, we're pleased with how easy you felt it was to place an order, enjoy your products!
Came back to Proto-col
I had used Proto-col for years and drifted away due to I’ll health..But now I’m back in force to see just how good a product this is my hair, nails and skin have blossomed again due to Proto-col’s magic it’s an amazing transformation Thank you kind regards Barbara
8 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you Barbara for taking the time to leave this review, we're so pleased with how these products are helping to make you feel. We can't wait to hear more about your results in time. Enjoy!
Product arrived promptly and well…
Product arrived promptly and well packaged - lets see how it works!!!
7 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you for this feedback Helen, enjoy your products!
Good products.
I had my products promptly after having my info from James himself. I phoned & emailed the company for this info.
The call handler could not give the info. So I emailed, I had a reply a few days later.
It was easier to order online , than speak to someone in the company. Apart from James who came back to me the same day.
7 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Dear Suzanne,
Thank you for your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you.
Unfortunately the day you called us our customer service executive was on holiday so we had to rely on our call centre. I am glad to hear you managed to speak to James directly and that he was able to provide you with the information you required.
We aim to respond to all queries within 24 hours of receipt, we appreciate that you may need an instant answer and we try our best to reply as soon as we can however that is not always possible.
We will use the feedback to make us better and to ensure this doesn’t happen again.
We will email you shortly to discuss the matter further with you.
Best wishes,
I would have liked to have ordered over…
I would have liked to have ordered over the phone, but I was told that special offers only applied if items were bought online.
However, my products came very quickly, and were exactly as I had ordered. Proto col products are good value and good quality, and I take them regularly.
7 de julho de 2020
Opinião espontânea
Resposta da Proto-col
Thank you, Cheryl for this feedback. Unfortunately the system does not allow us to enter discount codes which is why they are required to be done online with your order. Pleased to hear your products came quickly, we hope you enjoy them!
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