Welcoming environment Courteous staff - ‘customer first attitude’ and a willingness to accommodate where possible. I was overdue an MOT for my car. It was a busy day for ProTyre, but the receptioni... Ver mais
A empresa respondeu
Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ Ashford, Kent, GB
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Welcoming environment Courteous staff - ‘customer first attitude’ and a willingness to accommodate where possible. I was overdue an MOT for my car. It was a busy day for ProTyre, but the receptioni... Ver mais
A empresa respondeu
It’s always painful paying for tyres but safety is a must and Protyre are always value for your money, they also have a good phone manner. Great service all around.
I always use Protyre in Ashford when I need new tyres or wheel alignment. Easy to book on their website, and the staff at Victoria Road are always friendly and helpful. Nice and close to the town c... Ver mais
A empresa respondeu
I had an excellent experience. The staff were very friendly, helpful and professional. They explained everything clearly and provided a quick and efficient service. I was very happy with the service I... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
Unit 1-2 Chunnel Estate, Victoria Road, TN23 7HJ, Ashford, Kent, Reino Unido
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On time and reasonable job. Unfortunately over pressured both tyres, so had to deflat as instability alarm was triggered
Extremely simple process for my Service and Mot. Great service all round. Will be taking my car back next year. The price given made all the difference. Thank you
You went the extra mile to get me my odd tyres that should be on a truck but are produced for cars
Great team and superb communication on a gold service and mot.
This was the second visit, as the first booking for a silver service & MOT was booked for 11am, but when i went to collect at approx 3pm the car was still outside and had not been worked on. Second booking the tyre pressures all different after service so obviously not checked, which makes me wonder what else was missed.
On the bright side the chap on reception was friendly and seemed to be the only person working non stop.
Up until now this has always been my go to garage . . !

Resposta da Protyre Autocare - Ashford Victoria Road
Very helpful every time, and very fair pricing. Also a convenient location for me.
Excellent superlative customer service received from Ben. Professional approach and on time service
Where to begin.
1 Techs dont know if nuts are locking or not. They are not but asked my wife to find locking key!!!!.
2 Job finished to find only 2 tyres have been replaced. Asked for and ordered 4.
Wife had to ask another 1 hour.
Managers seemed to be extremely unorganised.

Resposta da Protyre Autocare - Ashford Victoria Road
Excellent service - managed to fit me in at short notice within less than 24 hours with 2 tyres and wheel alignment.
Waited in reception and was able to work quietly whilst waiting.
On arrival I was greeted by friendly staff who ensured that they had my correct contact details. I was aware what the cost of the parts and labour would be in advance.
I was kept up to date on the progress of the work and the fact what I had brought the car in for was actually another fault.
This was part of a warranty claim by another company so I was told they would keep the replaced part for me.
I have used Protyre before and always had very good service, this visit was no different.
Quick diagnosis of the issues and completed work. However, I think vehicle owners would like images of the fault found to better understand more about the issues in layman's terms.
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