Protyre Autocare - Bridgend Pen Y Bon Opiniões 

584
•
TrustScore: 4.5 em 5

4,5

Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW Bridgend, Mid Glamorgan, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Robin was very professional with the advice given on my vehicle and milage used. My appointment was quick and the waiting room was very good. Price was competitive. Well done all ,my go to tyre plac... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff are clean and polite always Prices are very competitive The service was excellent and they were true to time

A empresa respondeu

Classificada 5 em 5 estrelas

Needed a new tyre for my Toyota Yaris, as always excellent service at Protyre Bridgend. The staff are brilliant, so helpful and friendly and top class service every time. I would never go anywhere el... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. também em
  3. Loja de baterias de carro
  4. Loja de travões
  5. Oficina de inspecção
  6. Serviço de alinhamento de rodas
  7. Serviço de motorista

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Unit 5a, Pen-Y-Bont Ind Est, Coity Road, CF31 1NW, Bridgend, Mid Glamorgan, Reino Unido

  • 01656 659152

4,5

Excelente

TrustScore: 4.5 em 5

584 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(584)

33 081 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Website is easy to navigate

Website is easy to navigate. Good communication. Option to post keys if out of hours. Staff are polite and friendly. No longer go to my main dealer I come here instead. Thank you

1 de julho de 2026
logótipo da Protyre Autocare - Bridgend Pen Y Bon

Resposta da Protyre Autocare - Bridgend Pen Y Bon

Hello Claire,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Fast service and great value

24 de junho de 2026
logótipo da Protyre Autocare - Bridgend Pen Y Bon

Resposta da Protyre Autocare - Bridgend Pen Y Bon

Hello Ben,

We appreciate your 5-star review! We are delighted you had a positive experience. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Classificada 2 em 5 estrelas

Damage to inside of alloy with tyre change, wasn’t told.

Noticed damage to the inside of the alloy after having two tyres changed recently. Deep scratches were near to where new weights had been fitted. Shame as I’ve used previously for other services (aircon) and have been happy with the experience. More annoyed they didn’t just own up to damaging it.

18 de junho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Bridgend Pen Y Bon

Resposta da Protyre Autocare - Bridgend Pen Y Bon

Dear David,

Thank you for taking the time to bring this to our attention. We are sorry this has happened.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 5 em 5 estrelas

Received reliable friendly service as…

Received reliable friendly service as always

12 de junho de 2026
logótipo da Protyre Autocare - Bridgend Pen Y Bon

Resposta da Protyre Autocare - Bridgend Pen Y Bon

Hello Mrs Jacqueline,

We appreciate your 5-star review! We are delighted to hear you consistently receive reliable, friendly service from the team in centre.

Best regards,
Eddie
Customer Care - Protyre

Classificada 1 em 5 estrelas

DANGEROUS INCOMPETENCE

I took my car to Protyre, Bridgend to get a puncture fixed. They were very friendly, did the job, and handed over the car to me. I drove a few miles and heard some strange noises, so decided to go back to have them check that everything was okay. On my way back the brakes failed on the main road putting me and other motorists at risk, luckily I was driving very slowly and eventually the car stopped with a loud clunk. THE WHEEL HAD COME OFF! THEY HAD FORGOTTEN TO PUT THE WHEEL BOLTS ON! If I had gone on the motorway, it would have been a catastrophic pile-up. They seemed really nice, wanted to make it up to me and offered to fit all new brake pads free of charge to compensate. I was happy with that and booked the car in for an MOT. They replaced the damaged wheel that came off, which is what one would expect. But when it came to the MOT they suddenly went back on their word and decided to charge me too much for a FULL set of brake pads and discs, claiming that the new wheel was compensation enough. Do not trust these guys unless you have what they say in writing.

6 de junho de 2026
Opinião espontânea
logótipo da Protyre Autocare - Bridgend Pen Y Bon

Resposta da Protyre Autocare - Bridgend Pen Y Bon

Dear Customer,

Thank you for bringing this to our attention. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

work done at short notice by friendly…

work done at short notice by friendly and helpful staff

29 de maio de 2026
logótipo da Protyre Autocare - Bridgend Pen Y Bon

Resposta da Protyre Autocare - Bridgend Pen Y Bon

Hello Mr Thomas,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Classificada 5 em 5 estrelas

Excellent service from the guys in the…

Excellent service from the guys in the tyre depot. I attempted to use a Groupon voucher to pay for an air con recharge but was having difficulty verifying it for them. Despite it being 5.25 they were prepared to hang on to get the job done. Don't know if other garages would have done that. Would thoroughly recommend them for any work needed.

1 de junho de 2026
Classificada 5 em 5 estrelas

Very good.

Very good.
Easy to choose tyres and book online. However, I chose the wrong tyre centre of the two in the town so turned up at the wrong place. Fortunately had enough time to cross town to the correct centre. You might make the distinction clearer on the website.
When there the team were helpful and the process very quick. Well done everybody.

17 de abril de 2026
Classificada 5 em 5 estrelas

Outstanding service highly recommended!

Outstanding services highly recommended!
Called in for a certain type of tyre requirement as needed fitted asap for my business vehicle, they sorced all four tyres with in 3 hours that day, called me in and fitted!
Top technicians, friendly and great moral!
And to top it off best price around but a big margin!
It was made as easy as 123

Thank you again great service

AHR Logistics Ltd

20 de maio de 2026
Classificada 5 em 5 estrelas

Highly recommended

Turned up without a booking. Two new Falken tyres fitted at an excellent price. Was all over and finished within half an hour. Highly recommended.

11 de maio de 2026
Classificada 4 em 5 estrelas

Tyres I pre-selected

Tyres I pre-selected, prepaid on line were not suitable - website recommendation incorrect. Offered appropriate cheaper alternative by fitters plus tracking - could have tried to upsell more expensive choice, appreciated the respect to customer shown.

15 de abril de 2026
Classificada 5 em 5 estrelas

Service was great

Service was great. They fixed the locking nut tool to change the tyres

National booking system needs work I was able to book a 8.30 am appointment on a bank holiday when they don't open until 9

15 de abril de 2026
Classificada 5 em 5 estrelas

Excellent Service.

I damaged a tyre in a pothole , arrived very late at the Protyre Garage but they worked late to get me back o n the road, for which I was very grateful..

23 de março de 2026

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