Protyre Autocare - Buckley Opiniões 

2501
TrustScore: 4.5 em 5

4,5

Mount Terrace Works, CH7 3AE Buckley, GB


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great Service and very helpful staff. Booked in to have a tyre checked for a puncture, turns out my alloy had split on the inner rim. The guy recommended a local business that could weld it and got me... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hiya all, I'm Tim and I've been going to Buckley tyres on and off for years and the team are brilliant.the receptionist is brilliant and very helpful and friendly just like the team that work there.ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Simply just worked after booking an appointment and arriving ahead of time my car was ushered straight into the garage and tech advised me that the tyre I was querying was in fact good but the rear we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Mount Terrace Works, CH7 3AE, Buckley, Reino Unido

  • 01244 544575

4,5

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(2501)

33 340 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

That’s why I went absolutely…

That’s why I went absolutely disappointed even they didn’t bother fixed tracking.30 seconds guy said we can’t do it. I didn’t know business has been changed I wouldn’t go I hope they
Realise that place was honest and helpful
VERY SHAME

21 de abril de 2026
Opinião espontânea
logótipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Mr Kemal Yilmaz,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Classificada 5 em 5 estrelas

I had a very good visit on Friday.

I had a very good visit on Friday.
The gentleman who fitted my tyres was excellent he explained everything that needed doing and was very efficient.
I have always come to this depot and have had great service.

10 de abril de 2026
Classificada 1 em 5 estrelas

Tracking

I took my car into the north wales Buckley garage due to steering wheel vibrations at 65 mph. I was told the wheels needed alignment. The work was carried out, and the following day I noticed the steering wheel was not on striate and the vibrations were worse. I took the car back to be told the wheels also needed balancing. It’s a shame the car was returned to me with the work not carried out correctly, and a waste of my time having to return. No apologise given by the manager who happened to be on site at the time and called out the issue.

13 de abril de 2026
logótipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Marc,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 2 em 5 estrelas

My booking was for 9.30am as per my

My booking was for 9.30am as per my email, got told I arrived early as my appointment was 9.45am. It appeared the times had been changed but no communication and I was spoken too very rudely.

No warm welcome when arriving at the garage, I felt I shouldn't have been there.

Also very concerning I get told my brakes need replacing but my car was in a few weeks prior and being checked forvtyres and breaks but again no communication. When I mentioned this a new member of staff appeared who said my brakes were fine, no consistency at all in information being provided.

Ive been a customer of what was buckley tyres before protyre for years but I will not be revisiting as the service has definitely changed and your custom is not appreciated.

I think the whole idea of needing an appointment is ridiculous as you cant just turn up with a puncture you have to wait 24 hours before your tyre can be fixed.

4 de abril de 2026
logótipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Samantha Sayer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 1 em 5 estrelas

Buckley tyres, never again

I have used Buckley tyres for over 30 years with excellent service under the previous owner.
You would always get sorted.
I have recommended Buckley tyres to friends and family. Not anymore.
I went in today as I had a puncture, when I went to the reception I was told that it is appointment only. When the receptionist checked for the next available slot it was in two and a half hours time. I said that the tyre goes down quickly, and would not stay inflated for that length of time, only to be told that was the next available slot. I said that I will have to take it somewhere else.
I went to Saltney tyres who were very polite and friendly, similar to the service you received at the original Buckley tyres.
I will be using Saltney tyres from now on.

4 de abril de 2026
Opinião espontânea
logótipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Mike Hickman,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais