Protyre Autocare - Buckley Opiniões 

2501
TrustScore: 4.5 em 5

4,5

Mount Terrace Works, CH7 3AE Buckley, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great Service and very helpful staff. Booked in to have a tyre checked for a puncture, turns out my alloy had split on the inner rim. The guy recommended a local business that could weld it and got me... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hiya all, I'm Tim and I've been going to Buckley tyres on and off for years and the team are brilliant.the receptionist is brilliant and very helpful and friendly just like the team that work there.ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Simply just worked after booking an appointment and arriving ahead of time my car was ushered straight into the garage and tech advised me that the tyre I was querying was in fact good but the rear we... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Mount Terrace Works, CH7 3AE, Buckley, Reino Unido

  • 01244 544575

4,5

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,5

Todas as opiniões

(2501)

33 340 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service.

Dead easy, ordered tyres online, got a date and time, turned up and tyres changed within half an hour. Fitter was courteous and friendly. Would recommend to anyone

12 de fevereiro de 2026
Classificada 5 em 5 estrelas

5 stars

5 stars, as always very reliable and honest garage. I would not go anywhere else for my tires.

11 de fevereiro de 2026
Classificada 5 em 5 estrelas

Good job at balancing

No delay in getting the car in, good value for the service (balancing the wheels)

26 de janeiro de 2026
logótipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Lauri,

We appreciate you taking the time to share your positive experience.

We're glad you were able to get your car in quickly and that you felt the service was a good value at our Buckley branch.

Thank you for your feedback.

We look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

Classificada 1 em 5 estrelas

I do not know what Protyre business…

I do not know what Protyre business model is but they have ruined a local business that I used for many years, I pity their investors!

30 de janeiro de 2026
logótipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Mark,

We're sorry to hear that you feel this way. 

We can confirm that this has been raised with the Area Manager and he will be in touch with you in due course regarding your experience. 

Kind regards,
Eddie
Customer Care - Protyre

Classificada 3 em 5 estrelas

I think £35 for a puncture repair is…

I think £35 for a puncture repair is very expensive

26 de janeiro de 2026
logótipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Gareth Hughes,


Thank you for raising your concerns.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 1 em 5 estrelas

Ended up paying BMW dealer prices for incomplete work

I had a very disappointing experience with this garage.

The job initially started with a £169 quote for rear brake pads. When I attended, I was advised that the rear discs also needed replacing. I was told the labour time would be similar, so I did not expect the final bill to escalate to £480.

What made this unacceptable was that the final price ended up effectively matching BMW main dealer pricing, despite the work being carried out outside the dealer network using aftermarket parts. BMW were actually quoting the same or slightly less for the same work.

To make matters worse, the work was not fully completed. After collecting the car, I continued to get a “change brake pads” warning. The service indicator had not been reset, and this could not be done from the car itself. I had to spend additional time and seek external help to resolve this.

I raised all of this directly with the company before leaving this review. As is often the case, they publicly ask customers to “contact them by email”, but in reality the follow-up led nowhere. Instead of addressing the core issues, I was asked for unreasonable and impractical information, and then received no response at all.

Overall, the pricing lacked transparency, the value for money was poor, and the after-service support was frustrating. Based on this experience, I would not recommend this garage.

22 de dezembro de 2025
Opinião espontânea
logótipo da Protyre Autocare - Buckley

Resposta da Protyre Autocare - Buckley

Dear Nisham,

Thank you for taking the time to provide us with this update. 

Please accept our apologies for the delay in response from the Area Manager. We can confirm your complaint was raised with Higher Management on the 19/12/2025 following your email. 

We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns. 

Kindest Regards,
Georgia
Customer Care - Protyre

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