Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... Ver mais
A empresa respondeu
When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring wh... Ver mais
A empresa respondeu
Came in for a wheel alignment check person was polite said tracking was fine and Tyres ok no charge. Very honest I was surprised as could easily have said it was slightly out and Been charged.. As I... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Buxton
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, Reino Unido
- 01298 353790
4,7
Excelente
649 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lovely service
Lovely service. Could not have been more helpful as I had a tyre puncture late on in Bank Holiday
2 de setembro de 2026
Resposta da Protyre Autocare - Buxton
Dear Helen,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team delivered this to you, especially during a bank holiday.
Many thanks again for taking the time to provide us with such positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service
31 de agosto de 2026
Resposta da Protyre Autocare - Buxton
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Disorganised and unprofessional
The level of service at this location has significantly deteriorated. It took three separate appointments to get my tyres fitted due to repeated ordering errors by the staff. To make matters worse, the tracking could not be completed because no qualified engineer was available. Offering a mere £3 discount for multiple cancellations and unfulfilled services is unacceptable. I will be taking my business elsewhere in the future.
28 de agosto de 2026
Opinião espontânea
Resposta da Protyre Autocare - Buxton
Dear Lauren Taylor,
We're sorry to hear that you did not have a positive experience.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Job of fitting tyres ok
Job of fitting tyres ok. The Garage was like a Nightclub... music so loud, surprised neighbours not complaining.
19 de agosto de 2026
Resposta da Protyre Autocare - Buxton
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quickly understood our ‘emergency’…
Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly.
Lady on reception was excellent as were all the staff with whom we came into contact.
A shame that the BMW wheel centre logo wasn’t refitted, but excellent I was phoned to tell me it wasn’t fitted. I suspect many would just ignore it so full marks for being honest and agreeing to post it back to me.
14 de agosto de 2026
Resposta da Protyre Autocare - Buxton
Hello Stephen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
When dropping off my car I forgot to…mention which tyres needed replacing!
When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring why I was getting 2 replaced and which ones. Once I explained, they were
Replaced and all was great.
7 de agosto de 2026
Resposta da Protyre Autocare - Buxton
Hello Lyn,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Came in for a wheel alignment check…
Came in for a wheel alignment check person was polite said tracking was fine and Tyres ok no charge.
Very honest I was surprised as could easily have said it was slightly out and Been charged..
As I have recently moved to the area I was looking for a honest garage will return
5 de agosto de 2026
Resposta da Protyre Autocare - Buxton
Hello Harnick,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good communication
Good communication. Got the tyres i wanted. Welcoming helpful staff.
5 de agosto de 2026
Resposta da Protyre Autocare - Buxton
Hello Sue,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was impressed by how quickly the…
I was impressed by how quickly the sorted out the problem on my car. Because I needed it quite urgently
28 de julho de 2026
Resposta da Protyre Autocare - Buxton
Hello Julia,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All four tyres changed
All four tyres changed. Very efficient service, kept well informed by reception. Booked online easily.
31 de julho de 2026
Resposta da Protyre Autocare - Buxton
Hello Josh,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tracking and suspension change
Fast service, reliable, managed to fit me in very quickly.
20 de julho de 2026
Resposta da Protyre Autocare - Buxton
Hello Mr Greenlees,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient and professional.
27 de julho de 2026
Resposta da Protyre Autocare - Buxton
Hello Robert,
Thank you for leaving us a 5-star review. It is great to hear that you found our team at buxton efficient and professional. We appreciate you custom.
Best regards,
Eddie
Customer Care - Protyre
Great first experience
Really easy booking system. Great waiting area. Everyone was friendly and helpful.
29 de julho de 2026
Resposta da Protyre Autocare - Buxton
Hello Caroline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The appointment was easy to book on…
The appointment was easy to book on line and then it was on time and the work was carried out efficiently and quickly.
29 de julho de 2026
Resposta da Protyre Autocare - Buxton
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Buxton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great friendly people
29 de julho de 2026
Resposta da Protyre Autocare - Buxton
Hello Jacqueline,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick prompt service friendly staff
24 de julho de 2026
Resposta da Protyre Autocare - Buxton
Hello Mr Clarke,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I like how down to earth and helpful…
I like how down to earth and helpful they are. They earn my repeat business by being understanding and not seeking to squeeze every penny out of me like some other businessess
19 de junho de 2026
Resposta da Protyre Autocare - Buxton
Hello Tom,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Buxton
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buxton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.