I recently visited Protyre on Sheffield Street in Carlisle, and I am genuinely blown away by the level of service I received. The team there went above and beyond to help me out—they were friendly, p... Ver mais
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Localização
Alterar localizaçãoSheffield Street, Carlisle, CA2 5DT Carlisle, Cumbria, GB
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Leia as opiniões dos outros
Simplicity. Find your tyres on the website via your reg number, a recommendation of actual tyres from Protyre easily to spot at competitive price. Book your fitting date & time slot, pay your to... Ver mais
A empresa respondeu
The reception staff were very helpful and I was given an acceptable quote. Unfortunately when I had an early drop off, there was no one there so I had to return later. The work was completed on time a... Ver mais
A empresa respondeu
I ordered two tyres and your website said both would be ready for fitting on the booked date. Only one turned up leading to the team at Sheffield Street (all praise to them) to track down and ensure t... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- também em
- Loja de baterias de carro
- Loja de travões
- Oficina de inspecção
- Serviço de alinhamento de rodas
- Serviço de motorista
Sobre Protyre Autocare - Carlisle Sheffield Street
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Sheffield Street, Carlisle, CA2 5DT, Carlisle, Cumbria, Reino Unido
- 01228 522033
4,7
Excelente
791 opiniões
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Very good professional fitters got a…
Very good professional fitters got a discount deal a premium tyres ,,happy!
3 de julho de 2026
Resposta da Protyre Autocare - Carlisle Sheffield Street
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Such a friendly and helpful group
Such a friendly and helpful group of people! Plus they are skill full and efficient. They did the service on the car as we needed, but also fixed a problem with a leak in the air con. This they didn’t charge us for, as it was as simple as tightening something up. This saved us a lot of pain and money that we would have had going to KIA the following week. They asked us to come back in a week or so just for them to check it’s as it should be. We couldn’t be more grateful! I always go to ProTyre and this is why, I highly recommend.
29 de junho de 2026
Resposta da Protyre Autocare - Carlisle Sheffield Street
Hello Mr Curd,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Carlisle Sheffield Street
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Following aircon regass the air con…
Following aircon regass the air con compressor began not working correctly, engaging and disengaging the clutch every few seconds and causing the car to run poorly. When contacted about this I was told it couldn't be anything the garage had done, despite this having not happened before. The garage looked at the car and claimed it needed a coil pack and that was causing the issue. I purchased a new coil pack and fitted it only for it to be the same result. I was then told the coil pack I purchased was "shite" and that this was still the issue, despite the car running perfectly beforehand and when the aircon was not switched on. The garage continued to claim it was nothing they could have done and continued to be unhelpful about the situation. Very unhappy with the service and couldn't honestly recommend them.
22 de junho de 2026
Resposta da Protyre Autocare - Carlisle Sheffield Street
Dear Edward Corrie,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great value and Service. Good price for Pirelli tyres
Good price for Pirelli tyres, booked in for a Saturday. Smooth and efficient process.
24 de junho de 2026
Resposta da Protyre Autocare - Carlisle Sheffield Street
Hello Aidy,
Thank you for your 5-star review! We are delighted to hear you found our process smooth and efficient. We appreciate your business.
Best regards,
Eddie
Customer Care - Protyre
A good service.…
We dropped the car off having pre ordered the tyres. Reception were helpful and told us to return in 90mins. We returned and the car was ready, we were advised to return if we had any issues to rectify.. good service.
24 de junho de 2026
Resposta da Protyre Autocare - Carlisle Sheffield Street
Hello Mike,
We are so pleased to hear that your recent visit for tyre fitting was a positive one. We appreciate you acknowledging our in centre team's helpfulness and efficiency. We always aim to provide excellent service and we're glad we met your expectations. Thank you for your kind words!
Best regards,
Eddie
Customer Care - Protyre
polite and efficient
15 de junho de 2026
Resposta da Protyre Autocare - Carlisle Sheffield Street
Hello Sylvia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Carlisle Sheffield Street
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Efficient service
The reception guy was very cheerful, efficient and told me exactly how long it would be till the car was ready.
I had 2 new front tyres fitted and it aligned. Amazing the car locking system is now working and the tyre pressure light works. Car was ready to go when i got back to the depot. Well done guys.
5 de junho de 2026
Resposta da Protyre Autocare - Carlisle Sheffield Street
Hello Mrs Masters,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and professionalism.
5 de junho de 2026
Resposta da Protyre Autocare - Carlisle Sheffield Street
Hello Mr Palmer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I have used Denton tyres then renamed…
I have used Denton tyres then renamed pro tyres for many years.
They are trustworthy and reliable people, no matter which technician you see.
They always make me feel confident that they know what they are doing and look after my safety and my families too.
Thank you.
29 de maio de 2026
Very helpful and professional service
Very helpful and professional service
Reception staff were great
22 de maio de 2026
Once again booked in car was done on…
Once again booked in car was done on time and good clean job
15 de maio de 2026
Great service
Great service with a smile and a bit banter.
Quick turnaround and car was ready...
Thanks 😊
13 de maio de 2026
The staff were very professional and service fantastic
The staff were very professional and the service was fantastic. After shopping around I found this garage to offer the most competitive price. Dave was very helpful in helping me select the correct tyres for my car. Would highly recommend and will return in the future
13 de maio de 2026
Sucked in & ripped off
Sucked in & ripped off! I would give a negative but not available.
Two new tyre booked in, Had to buy another two ( debatable) but 'We would not track with old ones on', once again questionable. So four tyres later, still no tracking, never even tried... I swung by my local garage who had the tracking done in 20 mins...
Never recommend them.
Bunch of Rogues.
12 de maio de 2026
Opinião espontânea
Resposta da Protyre Autocare - Carlisle Sheffield Street
Dear Ron Hastings,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Quick and efficient staff very freindly
6 de maio de 2026
Great service and staff
4 de maio de 2026
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